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Measurement and health care management
Växjö University, Faculty of Humanities and Social Sciences, School of Management and Economics. (Forum för professionsforskning)
Växjö University, Faculty of Humanities and Social Sciences, School of Management and Economics.
2009 (English)In: Financial Accountability and Management, ISSN 0267-4424, E-ISSN 1468-0408, Vol. 25, no 2, p. 253-276Article in journal (Refereed) Published
Abstract [en]

Over recent decades many health care organisations have "modernised" their management accounting systems by using the balanced scorecard (BSC). However, public health care involves multi-dimensional goals and resolving conflicts of interest. The question is whether a management control system based on measurements is suitable in a health care context. Light can be shed on this question using a study of the application of a BSC over a ten-year period at Hogland Hospital. The study shows that the BSC and measurements of output and behaviour became a way of approaching unanswered questions about processes and quality development. Medical professionals with management responsibility, in co-operation with medical professionals responsible for different specialities, determined measures and targets and the measurements were integrated into activity processes and affected activities.

Place, publisher, year, edition, pages
Oxford: Blackwell publishing , 2009. Vol. 25, no 2, p. 253-276
Keyword [sv]
hälso- och sjukvård, prestationsmätningar, balanced scorecard
National Category
Business Administration
Research subject
Economy, Ekonomistyrning
Identifiers
URN: urn:nbn:se:vxu:diva-6436DOI: 10.1111/j.1468-0408.2009.00476.xOAI: oai:DiVA.org:vxu-6436DiVA, id: diva2:281846
Projects
BSC i sjukvården
Available from: 2009-12-18 Created: 2009-12-17 Last updated: 2017-12-12Bibliographically approved

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Publisher's full texthttp://www3.interscience.wiley.com/cgi-bin/fulltext/122299623/PDFSTART

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Aidemark, Lars-GöranFunck, Elin K.

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf