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Theory, method and tools for evaluation using a systems-based approach
University of Kalmar, School of Communication and Design.
University of Kalmar, School of Communication and Design.
University of Kalmar, School of Communication and Design.
2008 (English)In: Electronic Journal of Information Systems Evaluation, ISSN 1566-6379, E-ISSN 1566-6379, Vol. 11, no 3, p. 197-212Article in journal (Refereed) Published
Abstract [en]

This work introduces an evaluation model for examining organisations that in one form or another depend on modern information technology for their core activities. The evaluation model, named SUV, is based on a systems science approach and has been developed at the eHealth Institute (eHälsoinstitutet) at the University of Kalmar.

The central mechanism of the model, the SUV diagram, partitions the scope of evaluation into seven categories and three levels. The seven categories have been selected on a systems science basis with inspiration from systems thinking. The rationale for making this the starting point for the evaluation model is that it may be justifiably stated that the framework provided by systems thinking truly encompasses the breadth of human activity. Making use of this general framework, the SUV diagram provides a general roadmap to guide the evaluation effort. The three levels (organisation, technological and individual) were selected to add detail to the analysis complement the categories and enrich the analysis of each category as well as to the dynamic interplay among them.

The SUV methodology is based on a continuous evaluation process whose driving-force is the wish of the interested parties to develop their own activities. It is a methodology within whose framework any and all methods for data gathering deemed appropriate for the evaluation at hand can be used. The use of multiple methods is explicitly encouraged for the purpose of gaining a multi-perspective view of the organisation/activity under scrutiny.

Based on the accumulated findings from pilot studies, the model was operationalised in the form of an IT application for electronic surveys. The application is expected to contribute in making the evaluation process more efficient and add structure to this process.

Place, publisher, year, edition, pages
2008. Vol. 11, no 3, p. 197-212
National Category
Social Sciences
Research subject
Pedagogics and Educational Sciences; Computer and Information Sciences Computer Science, Information Systems
Identifiers
URN: urn:nbn:se:lnu:diva-1845OAI: oai:DiVA.org:lnu-1845DiVA, id: diva2:308893
Available from: 2010-04-06 Created: 2010-04-06 Last updated: 2017-12-12Bibliographically approved
In thesis
1. Support for learning: possibilities and obstacles in learning applications
Open this publication in new window or tab >>Support for learning: possibilities and obstacles in learning applications
2011 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

In this thesis an overarching analysis is made of four articles published in refereed international journals. The articles are describing the development and implementation of learning support systems/learning support applications. The text which summarizes and retrospectively analyzes the projects described in the articles has been condensed into yet another article, which has been placed at the end of the thesis. This makes a total of five articles.

In the analysis that is made of learning support applications the following questions are in focus: What results have the projects achieved and how have the experiences gained been utilized? What factors in the described projects have facilitated or hindered the idea, vision, design and implementation of the learning support systems? How have university intentions of supporting entrepreneurship and the commercialization of ideas and products benefited the projects?

The results show that there are a great many similarities in the ideas and visions that have initiated and affected the learning support work. Improved communication and availability are expected from all the applications, as well as coordination, creating order and an overarching view. In spite of a large number of positive users, it has been difficult for the applications described to become integrated into the organizations. One possible reason for this is the bad anchoring of the projects in the management organization. Further, there was a lack of funding in the final phases of the projects, which considerably reduced the chances of establishing and continuing operating them. In the gap arising between the end of the implementation phase and the possible application for and granting of new funding, the project dies out of itself. One way of reversing this trend is to grant means for continued work and to get the organization and administration to upgrade the value of a learning application that has become established in the organization.

Place, publisher, year, edition, pages
Västerås: Mälardalen University, 2011. p. 48
Series
Mälardalen University Press Dissertations, ISSN 1651-4238 ; 101
Keywords
E-learning, informatics, implementation, learning management system, systems development., E-lärande, informatik, implementering, lärsystem, systemutveckling
National Category
Computer and Information Sciences
Research subject
Technology (byts ev till Engineering), Industrial economy
Identifiers
urn:nbn:se:lnu:diva-12839 (URN)978-91-7485-013-0 (ISBN)
Public defence
2011-06-10, Case-salen, Mälardalens högskola, Västerås, 10:15 (Swedish)
Opponent
Supervisors
Available from: 2011-06-21 Created: 2011-06-21 Last updated: 2018-01-12Bibliographically approved

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Jokela, PäiviKarlsudd, PeterÖstlund, Martin

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