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IT Procurement within Maintenance: Survey Results
Linnaeus University, Faculty of Science and Engineering, School of Engineering. (terotechnology)
2010 (English)In: Proceedings of the 23rd Internatonal Congress on Condition Monitoring and Diagnostic Engineering Management (COMADEM), June 28-July 2, 2010, Nara, Japan / [ed] Susumuku Okumura et al., Japan: Sunrise Publishing Limited , 2010, 805-812 p.Conference paper, (Refereed)
Abstract [en]

The purpose of this paper is to investigate the IT procurement process within maintenance. The study was performed as a web-based questionnaire survey addressing maintenance managers in Swedish industry. The results showed that the decision to purchase IT to high extent is an internal matter within the maintenance organization. The procurement often involves several working areas. Most common is to involve people from maintenance and IT. The purchase is often run in project form and the most common support for the decision making is a systematic evaluation methodology or purchaser’s own experience. A requirements investigation precedes the purchase in most cases, and the involvement of future users is frequent. Maintenance IT investments are seen as connected to real needs and beneficial for the maintenance by the respondents. Some areas of improvement and further research were found: Systematic methods for procurement of IT is used to low extent, which implies a need for practical and easy tools within the area. Furthermore, the decision is in 35% of the cases not made by maintenance, and about 15% of the procurement projects did not involve maintenance at all. This could lead to misfit of IT systems to the business needs.

Place, publisher, year, edition, pages
Japan: Sunrise Publishing Limited , 2010. 805-812 p.
Keyword [en]
Maintenance Management IT, IT procurement, Survey
National Category
Production Engineering, Human Work Science and Ergonomics
Research subject
Technology (byts ev till Engineering), Terotechnology
Identifiers
URN: urn:nbn:se:lnu:diva-6686ISBN: 978-4-88325-419-4 (print)OAI: oai:DiVA.org:lnu-6686DiVA: diva2:328475
Conference
COMADEM 2010
Available from: 2010-07-05 Created: 2010-07-05 Last updated: 2011-03-21Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf