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Experiencing the shadow: Organizational exclusion and denial within experience economy
University of Exeter.
Linnaeus University, Faculty of Business, Economics and Design, Linnaeus School of Business and Economics.ORCID iD: 0000-0002-5303-5544
2010 (English)In: Organization, ISSN 1350-5084, E-ISSN 1461-7323, Vol. 17, no 2, p. 257-282Article in journal (Refereed) Published
Abstract [en]

This article focuses on the dark and hidden aspects of experience economy events. These aspects are framed as the shadow in the Jungian sense, i.e. an archetype of the unconscious domain. Individuals and organizations create a shadow as a side effect of attempts at control and ordering of their identity. The article presents stories based on ethnographically inspired field studies of experience economy events to show how staged experience produces an experiential shadow side. The process is problematized and reflected upon as a shadow producing side effect of identity production and management in experience economy settings. The possibilities for the integration of the shadow into the normal operation of experience economy organizations are considered with the help of images of the carnival and the archetype the fool. The acceptance of the paradoxical and strange side of such events they may be better understood and their dark side integrated.

Place, publisher, year, edition, pages
2010. Vol. 17, no 2, p. 257-282
National Category
Business Administration
Research subject
Economy, Ledarskap, entreprenörskap och organisation
Identifiers
URN: urn:nbn:se:lnu:diva-15429DOI: 10.1177/1350508409341114OAI: oai:DiVA.org:lnu-15429DiVA, id: diva2:453046
Available from: 2011-10-31 Created: 2011-10-31 Last updated: 2017-12-08Bibliographically approved

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Kostera, Monika

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Citation style
  • apa
  • harvard1
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  • vancouver
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf