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Partnership working:: The key to the AT-technology transfer process of the ACTION service (Assisting Carers using Telematics Interventions to meet Older people's Needs) in Sweden
Linnaeus University, Faculty of Health, Social Work and Behavioural Sciences, School of Health and Caring Sciences.
Linnaeus University, Faculty of Health, Social Work and Behavioural Sciences, School of Health and Caring Sciences.
2012 (English)In: Technology and Disability, Special Issue, ISSN 1055-4181, Vol. 24, no 3, 219-232 p.Article in journal (Refereed) Published
Abstract [en]

ACTION (Assisting Carers using Telematics Interventions to meet Older people's Needs) stemmed from an EU-funded project (1997–2000). It is an Information and Communication Technology (ICT) based support service designed together with frail older people and their family carers to help empower them in their daily lives by providing access to web-based educational programmes, support from other ACTION families and dedicated care practitioners via the use of an integrated videophone system. It is currently running as a mainstream service in Borås municipality in West Sweden and as implementation projects in an additional twenty-five municipalities across Sweden. It is well recognised that there are relatively few examples of telecare projects that have successfully managed the transfer to a mainstream service. Based on our fourteen years of experience with the design and implementation of ACTION, we reflect on the major lessons learned. This paper highlights the user centred design model developed and refined during this period, including the range of methods for working in partnership with a variety of stakeholder groups at all stages of the technology transfer process of the ACTION service.

Place, publisher, year, edition, pages
IOS Press, 2012. Vol. 24, no 3, 219-232 p.
National Category
Nursing Health Care Service and Management, Health Policy and Services and Health Economy
Research subject
Health and Caring Sciences; Social Sciences
Identifiers
URN: urn:nbn:se:lnu:diva-16563DOI: 10.3233/TAD-2012-0351OAI: oai:DiVA.org:lnu-16563DiVA: diva2:474337
Note

Invited submission for a special issue of the ‘Technology and Disability’ Journal focusing on Assistive Technology (AT) technology transfer from the AATE conference in Sheffield, UK, October 4-5th 2010.

Available from: 2012-01-09 Created: 2012-01-04 Last updated: 2015-04-13Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf