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When the servant-leader comes knocking …
Lilllehammer University College, Lillehammer, Norway. (Leo)
2009 (English)In: Leadership & Organization Development Journal, ISSN 0143-7739, E-ISSN 1472-5347, Vol. 30, no 1, 4-15 p.Article in journal (Refereed) Published
Abstract [en]

Purpose – The purpose of this paper is to scrutinise the concept of servant leadership from a business administration (management) point-of-view.

Design/methodology/approach – A review of scholarly works on servant-leadership is presented.

Findings – A generally accepted definition of servant-leadership is not available. There are no generally accepted instruments for measuring servant-leadership. It is unclear whether some leaders are servant-leaders while others are not, and whether leaders can be servant-leaders to different degrees. The positive effects of servant-leadership on organisational outcomes, a consideration highly relevant to management, have not been empirically established. Some studies have shown negative effects of servant-leadership on organisational effectiveness.

Research limitations/implications – This literature review contains no empirical data.

Practical implications – The argument that servant-leaders should be in charge of private companies and public organisations appears to be contrary to theoretical and empirical considerations. Servant-leaders, whose concerns are primarily focused on subordinates rather than customers (or citizens), are hardly able to attain organisational goals.

Originality/value – The paper offers critical comments on the conceptual and empirically usefulness of servant-leadership when applied to business enterprises and public agencies.

Place, publisher, year, edition, pages
2009. Vol. 30, no 1, 4-15 p.
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:lnu:diva-22219DOI: 10.1108/01437730910927070OAI: oai:DiVA.org:lnu-22219DiVA: diva2:563224
Available from: 2012-10-29 Created: 2012-10-29 Last updated: 2017-12-07Bibliographically approved

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Andersen, Jon Aarum

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Citation style
  • apa
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  • vancouver
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  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf