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Functionality Gaps in IT Systems for Maintenance Management
Linnaeus University, Faculty of Science and Engineering, School of Engineering.
Linnaeus University, Faculty of Science and Engineering, School of Engineering.
2012 (English)In: International Journal of COMADEM, ISSN 1363-7681, Vol. 15, no 4, 38-50 p.Article in journal (Refereed) Published
Abstract [en]

E-maintenance is an information intensive concept highly dependent on relevant and reliable information technology (IT) support. One important prerequisite is that IT functionality fits the demands of the maintenance organisation. The purpose of this paper is to investigate the existence of functionality gaps in the IT applications used for maintenance management. To accomplish the purpose a questionnaire survey asking professional users to estimate the misalignments/gaps in their current IT support. Functionality and information investigated are based on the standard EN 13460 documents for maintenance. The gathered data was thereafter analysed using statistical methods. The study reveals that the used IT solutions in general provide good support for maintenance management. However, the respondents perceive gaps to some degree in functionality and data related to maintenance follow up and improvement. The study indicates some contradicting results regarding IT and functionality for maintenance follow up and improvement. Some users state that there is a need for additional IT-support related to maintenance follow up and improvement while other state that the support exists but are not used. More in-depth studies of the reasons behind these contradicting results and also research in reasons behind apprehended gaps are required.

Place, publisher, year, edition, pages
2012. Vol. 15, no 4, 38-50 p.
National Category
Reliability and Maintenance
Research subject
Technology (byts ev till Engineering), Terotechnology
Identifiers
URN: urn:nbn:se:lnu:diva-24657OAI: oai:DiVA.org:lnu-24657DiVA: diva2:609009
Available from: 2013-03-04 Created: 2013-03-04 Last updated: 2013-04-30Bibliographically approved

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Kans, MirkaIngwald, Anders
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  • apa
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