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Staff´s awareness of abuse in health care varies according to context and possibilities to act
Hälsouniversitetet, Linköping.ORCID iD: 0000-0001-5200-1740
2011 (English)In: Journal of Psychosomatic Obstetrics and Gynaecology, ISSN 0167-482X, E-ISSN 1743-8942, Vol. 32, no 2, p. 65-71Article in journal (Refereed) Published
Abstract [en]

Objectives. The aim of this study was to explore awareness of abuse in health care (AHC) from a staff perspective. Patient evaluation studies often focus on patient satisfaction, and serious negative experiences might therefore be obscured. In our research, we have found that abuse in health care (AHC) is commonly reported by male and female patients, when asked for in a strait way, but so far no intervention studies against AHC have been published. Investigating staff's awareness of AHC is our first step toward developing interventions against AHC.

Study design. Data were collected at a Swedish clinic of obstetrics and gynecology. Qualitative interviews with 21 informants were analysed with constant comparative analyses.

Results. The core category – ‘Staff's awareness of AHC varies according to context and possibilities to act’ – was derived from the interaction between five categories; Moral imagination, Relativism, Explanations, Dissociation from AHC and Acting against AHC. Awareness of AHC was not a permanent state that did/did not exist as all participants displayed both high and low awareness; depending on the context.

Conclusion. Staff's awareness depends on more than personal characteristics; therefore, AHC interventions have to target individual behavior as well as cultures and structures in health care.

Place, publisher, year, edition, pages
2011. Vol. 32, no 2, p. 65-71
Keywords [en]
Ethics, patient safety, quality of care, qualitative method, abuse in health care, education, MEDICINE, MEDICIN
National Category
Medical and Health Sciences
Research subject
Health and Caring Sciences
Identifiers
URN: urn:nbn:se:lnu:diva-32043DOI: 10.3109/0167482X.2011.555021OAI: oai:DiVA.org:lnu-32043DiVA, id: diva2:697048
Available from: 2014-02-17 Created: 2014-02-05 Last updated: 2017-12-06Bibliographically approved

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Publisher's full texthttp://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-68904

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Swahnberg, Katarina

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf