Objectives: To identify which patient characteristics are associated with silence towards the healthcare system after experiences of abusive or ethically wrongful transgressive behaviour by healthcare staff.
Design: Cross-sectional questionnaire study using the Transgressions of Ethical Principles in Health Care Questionnaire.
Setting: A women's clinic in the south of Sweden.
Participants: Selection criteria were: consecutive female patients coming for an outpatient appointment, ≥18-year-old, with the ability to speak and understand the Swedish language, and a known address.
Questionnaires were answered by 534 women (60%) who had visited the clinic, of which 293 were included in the present study sample.
Primary outcome measure: How many times the respondent remained silent towards the healthcare system relative to the number of times the respondent spoke up.
Results: Associations were found between patients’ silence towards the healthcare system and young age as well as lower self-rated knowledge of patient rights. Both variables showed independent effects on patients’ silence in a multivariate model. No associations were found with social status, country of birth, health or other abuse.
Conclusions: The results offer opportunities for designing interventions to stimulate patients to speak up and open up the clinical climate, for which the responsibility lies in the hands of staff; but more research is needed.
2012. Vol. 2, no 6