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On the Situated Nature of Designing Knowledge Work Supports Systems
Linnaeus University, Faculty of Technology, Department of Informatics.ORCID iD: 0000-0002-8132-2698
2014 (English)In: Perspectives in Business Informatics Research: 13th International Conference on Perspectives in Business Informatics Research - 22-24 SEPTEMBER 2014 / [ed] B. Johansson, B. Andersson, N. Holmberg, Cham Heidelberg New York Dordrecht London: Springer, 2014, 30-44 p.Chapter in book (Refereed)
Abstract [en]

There is a need to adopt a situated design perspective in designing computer-based tools that support knowledge work to better understand what it means for users, developers, and stakeholders to approach and capture the tacit knowing within the work context. The design situation is characterized as explorative and iteratively interpreted, a pursuit of the vision of the future system guided by local circumstances. Formal engineering methods, reducing development work to engineering endeavors based on a rationalistic perspective, are not sufficient. The situated design perspective is presented as a conceptual model of the design practice, highlighting its constituent worlds, processes, and relations. The model depicts designing as an explorative and sense-making process, navigating between what is wanted or envisioned and what may be negotiated and discovered. It emphasizes the importance of the artifact being designed as a means to capture, communicate, and discover what is possible in the work context. The model makes clear that the design process is highly situated, that it cannot take place outside the work context because of interdependent relationships. It is designing within the living work context, not design for an objectified one.

Place, publisher, year, edition, pages
Cham Heidelberg New York Dordrecht London: Springer, 2014. 30-44 p.
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348 ; 194
Keyword [en]
conceptual model, situated designing, explorative and iterative design, knowledge work context
National Category
Information Systems
Research subject
Computer and Information Sciences Computer Science
Identifiers
URN: urn:nbn:se:lnu:diva-36270DOI: 10.1007/978-3-319-11370-8ISI: 000345116100003Scopus ID: 2-s2.0-84919688294ISBN: 978-3-319-11369-2 (print)OAI: oai:DiVA.org:lnu-36270DiVA: diva2:749230
Available from: 2014-09-23 Created: 2014-08-04 Last updated: 2016-12-07Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf