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Health leadership in the wellness industry
Linnaeus University, School of Business and Economics, Department of Marketing.ORCID iD: 0000-0003-3310-305X
University West, Sweden.
University West, Sweden.
2015 (English)In: Proceedings of the 3rd International Conference on Management, Leadership and Governance ICMLG 2015: Co-hosted by Massey University and Auckland University of Technology (AUT) Auckland, New Zealand, 12-13 February 2015 / [ed] Coral Ingley, James Lockhart, Academic Conferences and Publishing International , 2015, 167-174 p.Conference paper, Published paper (Refereed)
Abstract [en]

This paper reports a study carried out in the Swedish wellness sector. This is an industry that is expanding in most parts of the world. Nevertheless, only limited amounts of research has been carried out in this industry in contrast to the health sector and the wider hospitality sector which both have attracted substantial amounts of research. Since one of the missions of the wellness industry is to improve the health of thec ustomers, it should be vital that the work environment of the employees is conducive for health. In a separate development, quality management practices have been found to be related to better health among the employees. Dimensions of health promoting quality leadership have been defined in previous research. The purpose of the present study was to identify dimensions of work place health in the wellness industry and relate them to the dimensions of health promoting quality leadership. An empirical study involving seven leading spa hotels in southern and western Sweden has been carried out. The first part of the study was qualitative and consisted of quality cafés carried out at each of the hotels. The quality café is a novel method which has the world café method as its basis, combined with quality management techniques. Between 11 and 16 participants participated in the cafés. Based on the findings from the quality cafés, a questionnaire was developed. The questionnaire was returned by 92 employees of the hotels.

The findings from the study include a definition of five major health dimensions for the employees. Happiness, Kinship, Respect, Physical health conditions, Control

In the quantitative phase, the dimensions were found to be statistically consistent and correlated with the self reported health of the respondents. The findings are related to health promotion theory and the health promoting quality leadership dimensions which previous research has defined as: Empathy, Presence and communication, Integrity, Continuity.

Based on the comparative analysis of the two sets of dimensions and the theory within health promotion, a framework for health leadership in the wellness industry is proposed.

Place, publisher, year, edition, pages
Academic Conferences and Publishing International , 2015. 167-174 p.
Series
Proceedings of the International Conference on Management Leadership and Governance, ISSN 2049-6818
Keyword [en]
workplace health, leadership, quality management, quality café, wellness
National Category
Business Administration
Research subject
Economy, Business administration
Identifiers
URN: urn:nbn:se:lnu:diva-41050ISI: 000380588400021ISBN: 978-1-910309-86-5 (print)OAI: oai:DiVA.org:lnu-41050DiVA: diva2:796835
Conference
3rd International Conference on Management, Leadership and Governance ICMLG 2015, Co-hosted by Massey University and Auckland University of Technology (AUT) Auckland, New Zealand, 12-13 February 2015
Available from: 2015-03-20 Created: 2015-03-20 Last updated: 2016-11-15Bibliographically approved

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Abstracts of Papers Presented at the 3rd International Conference on Management Leadership and Governance, ICMLG 2015Innehåll, Conference Proceedings

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
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  • nn-NO
  • nn-NB
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More languages
Output format
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  • asciidoc
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