This thesis is about  the metaphors  of the rainbow and the fogbow, investigations and evaluations, public internet monitors, writing women,reflections and discussions avout politics, design and democracy. It is also about the ongoing re-structuring of participation in service design within the development of eGovernment. The aim behind the drive towards eGovernmentis to modernise administration and make it more efficient. The transformation and modernisation of public services are proclaimed to bring about a change in services based on a "citizen-centric approach".  In such a process, communication between citizens and public authorities should play an essential role. Themes such as accountability, accessibility and particiaption all form part of the reconfiguration  and at the  same time these themes are shaped by the transformation. The papers in  this thesis discuss, in differnet ways , how this reconfiguration is enacted in practice. Theories  and methodologies from feminist theories, participatory design and informatics , are used in order to develop broader and more complex understandings of ongoing development within eGovernment.