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Service management models for railway infrastructure, an ecosystem perspective
Linnaeus University, Faculty of Technology, Department of Mechanical Engineering.
Linnaeus University, Faculty of Technology, Department of Mechanical Engineering.
2016 (English)In: Proceedings of the 10th World Congress on Engineering Asset Management (WCEAM 2015) / [ed] Koskinen, KT; Kortelainen, H; Aaltonen, J; Uusitalo, T; Komonen, K; Mathew, J; Laitinen, J, Springer, 2016, 289-303 p.Conference paper, Published paper (Refereed)
Abstract [en]

Up until 2001 the operation and maintenance of Swedish railway, both the railway infrastructure and the rolling stock, was basically the responsibility of Statens Järnvägar. At this year the operation and maintenance of the Swedish railway was deregulated and as a result the number of actors increased dramatically. Also, during the period from 1990 to 2012 there was an increase in the railway transports of 42% in train-kilometres. This put great demands on the railway infrastructure operations and service, and indications were seen that the infrastructure was deteriorating leading to delivery quality problems. In order to solve the situation several governmental investigations were initiated. In a governmental report the situation of the railway maintenance is described as problematic due to several technical as well as organisational factors, of which the lack of competition is seen as the most important. Despite several investigations, the desired delivery quality is still not reached. This paper focuses on the Swedish railway infrastructure and describes the background and current state of the Swedish railway service management by utilising a business ecosystem perspective, which lets you capture the complexity and dynamics of the surroundings. By applying this perspective, looking outside the traditional framework of suppliers and customers, important areas in need of investigation or development can be singled out.  As a part of the result, the Swedish railway infrastructure industry is modelled as an ecosystem, and directions for future development is pointed out.

Place, publisher, year, edition, pages
Springer, 2016. 289-303 p.
Series
Lecture Notes Mechanical Engineering, ISSN 2195-4356
National Category
Reliability and Maintenance Transport Systems and Logistics
Research subject
Technology (byts ev till Engineering), Terotechnology
Identifiers
URN: urn:nbn:se:lnu:diva-50987DOI: 10.1007/978-3-319-27064-7_28ISI: 000375993100028ISBN: 978-3-319-27062-3 (print)OAI: oai:DiVA.org:lnu-50987DiVA: diva2:912749
Conference
10th World Congress on Engineering Asset Management (WCEAM), Tampere, FINLAND, SEP 28-30, 2015
Funder
VINNOVA
Available from: 2016-03-17 Created: 2016-03-17 Last updated: 2016-06-10Bibliographically approved

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Publisher's full texthttp://www.springer.com/us/book/9783319270623

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
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  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
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  • asciidoc
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