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How web-based services can support family carers of older people: New ways to promote social inclusion and quality of life
National Institute of Health and Science on Ageing (INRCA), Italy.ORCID iD: 0000-0002-1497-0011
National Institute of Health and Science on Ageing (INRCA), Italy.
Swedish Family Care Competence Centre (NKA).
National Institute of Health and Science on Ageing (INRCA), Italy.
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2015 (English)In: Irish Ageing Studies Review, ISSN 1649-9972, Vol. 6, no 1, 87-87 p.Article in journal, Meeting abstract (Refereed) Published
Abstract [en]

Background: Family carers can be negatively influenced by their situation, in terms of stress, social isolation, economic constraints and other difficulties. Web-based services addressing carers’ needs represent an efficient support. The goal of the INNOVAGE work package 3(WP3) study was to develop and test a new multilingual web platform for supporting family carers of older people, to be implemented in 27 European countries.

Methods: A review of good practices and a consultation with stakeholders were conducted for identifying most appropriate types of services to be developed and tested. The prototype of web platform included information resources and interactive services for both peer and professional support. A convenient, overall sample of around 130 family carers was enrolled in three countries (Italy, Germany and Sweden) and could access services for 12-17 weeks. Data were collected through questionnaires and focus groups concerning impact onquality of life, social support, self-perception of carer’s role, as well as usability, usefulness and appropriateness of services.

Results: Active users were generally satisfied with support (information, advice, counselling) provided by moderators (social workers or psychologists) and peers. Usability and appropriateness were confirmed, although some refinements were suggested and users with low digital skills often needed technical support. A portion of the sample remained inactive even if stimulation strategies were adopted.

Conclusions: The pilot study confirmed the INNOVAGE Eurocarers web platform is a useful tool for family carers. Some challenges still exist for implementation in relation to digital skills required and users’ preferences on services at country level.

Place, publisher, year, edition, pages
2015. Vol. 6, no 1, 87-87 p.
National Category
Gerontology, specializing in Medical and Health Sciences Information Systems, Social aspects Sociology (excluding Social Work, Social Psychology and Social Anthropology)
Research subject
Medicine, Gerontology; Health and Caring Sciences, Health Informatics; Social Sciences, Sociology
Identifiers
URN: urn:nbn:se:lnu:diva-51628OAI: oai:DiVA.org:lnu-51628DiVA: diva2:915632
Conference
8th International Association of Gerontology and Geriatrics (IAGG) – European Region (ER) Congress
Available from: 2016-03-30 Created: 2016-03-30 Last updated: 2017-01-26Bibliographically approved

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Barbabella, FrancescoAndréasson, Frida
Gerontology, specializing in Medical and Health SciencesInformation Systems, Social aspectsSociology (excluding Social Work, Social Psychology and Social Anthropology)

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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