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Sharing is Caring: Map the communication chain for a manufacturing company between their dealers and customers
Linnaeus University, Faculty of Technology, Department of Mechanical Engineering.
Linnaeus University, Faculty of Technology, Department of Mechanical Engineering.
2016 (English)Independent thesis Basic level (professional degree), 15 credits / 22,5 HE creditsStudent thesis
Abstract [en]

The purpose of the case study is to create a greater understanding of how the case company works with communication and information between the company and its customers and dealers. The objective of this thesis is to map the invisible value chain for a manufacturing company and make their information flow visible and point out flaws in the communication process between its customers and dealers. Theory and empirical findings will be analyzed and result in different recommendations and suggestions from the authors. The recommendations are discussed with a positive and a negative attributes to broaden the reader’s perspective. All the recommendations have been carefully selected to make sure an implementation would make the information flow more efficient for the case company. 

Place, publisher, year, edition, pages
2016. , p. 41
Keywords [en]
Communication, Information, Information flow, Lean administration, Administrative waste, Change management
National Category
Mechanical Engineering
Identifiers
URN: urn:nbn:se:lnu:diva-53884OAI: oai:DiVA.org:lnu-53884DiVA, id: diva2:939445
Subject / course
Industrial Organisation and Economics
Educational program
Industrial Engineering and Management, with specialisation in Maintenance Management, 180 credits
Supervisors
Examiners
Available from: 2016-06-21 Created: 2016-06-19 Last updated: 2016-06-21Bibliographically approved

Open Access in DiVA

fulltext(2045 kB)100 downloads
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File name FULLTEXT01.pdfFile size 2045 kBChecksum SHA-512
ea4cf19e71275907957b572a57d7d53544798bb8d611f6dbdfa7c06ed51ce5bae316f20119e2e9f289deb825d7841d3cd79649702f5b7a6d73cb0bd9d22de0e0
Type fulltextMimetype application/pdf

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Svensson, OskarHenriksson, Erik
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf