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  • 1.
    Johansson, Hannes
    et al.
    Linnaeus University, Faculty of Science and Engineering, School of Computer Science, Physics and Mathematics.
    Hartman, Jorunn
    Linnaeus University, Faculty of Science and Engineering, School of Computer Science, Physics and Mathematics.
    Användarnytta, hittbarhet och användbarhet i gränssnitt för komplexa informationsmiljöer2012Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Difficulties in finding relevant information online cause significant problems for users. The internet houses complex information environments with large quantities of data in which users need more assistance in order to find relevant information. There are multiple examples of quantitative studies on user behavior when finding information but a lack of qualitative research in the field. This study investigates user behaviors with qualitative methods including six interviews and observations with users of the complex information environment Uppsala Conflict Data Program (UCDP). UCDP's interface has been evaluated through its perceived usefulness, findability and usability to identify information goals and how easily users find information. Personas and scenarios were created from the information found in the interviews and observations, which were used to develop a prototype of a new interface. The prototype was evaluated through user testing and modified thereafter. Based on the results found in the study nine principles regarding the usefulness, findability and usability for interfaces of complex information environments were summarized. These principles include developing interfaces from user goals and needs, presenting information that allows users to predict what additional information they can find, as well as supporting several information seeking strategies. Further research is necessary to examine if additional principles are needed and to validate the found principles.

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