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  • 101.
    Lundqvist, Siw
    Linnaeus University, Faculty of Business, Economics and Design, Linnaeus School of Business and Economics.
    Post-merger integration issues: the importance of early appointment of new managers for successful PMI2012In: Problems of Management in the 21st Century, ISSN 2029-6932, Vol. 3, p. 63-80Article in journal (Refereed)
    Abstract [en]

    Managers in the 21th century need to understand how to best show leadership in a merger – not least because of the many unsuccessful post-merger integrations that have been reported in many case-studies.  The human factor is fundamental to preventing post-merger failure.  A longitudinal case-study, that follows a merger in the public sector, aims at verifying the recommendations in the literature on how to prevent and counter resistance to change. The administrators, whose opinions were investigated, were enthusiastically looking forward to the merger, even though they expected changes to both their information systems they use for daily work and their routines. They looked forward to the merger even as they lacked individual information about their work situation after the merger.  After the merger their attitudes changed as a new more authoritative leadership style emerged that was not appreciated. The new top managers were externally recruited and became part of the merger process at a very late stage when they could not build trust with the organization anymore. Our findings confirm prior research findings about the importance of management involvement throughout a merger. Hence new managers should be appointed early in the process so they can take active part in decision-making and trust-building. The longitudinal case-study aims at adding to the knowledge base that can facilitate post-merger implementations.                                       .

  • 102.
    Lundqvist, Siw
    Linnaeus University, Faculty of Business, Economics and Design, Linnaeus School of Business and Economics.
    The importance of knowledge management and technology acceptance for successful post-merger integration2012Manuscript (preprint) (Other academic)
  • 103.
    Lundqvist, Siw
    Linnaeus University, Faculty of Business, Economics and Design, Linnaeus School of Business and Economics. Åbo Akademi University.
    Well-functioning IS are important for the administrators' effectiveness - and by that for the organization as a whole2010Report (Other academic)
  • 104.
    Lundqvist, Siw
    et al.
    Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship.
    Marcusson, Leif
    Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship.
    Advertisements for ICT project managers show diversity between Swedish employers' and project management associations' views of PM certifications2014In: Problems of Management in the 21st Century, ISSN 2029-6932, Vol. 9, no 1, p. 35-55Article in journal (Refereed)
    Abstract [en]

    AppointingICT project managers is a delicate issue for management; not least since ICTprojects are known to be unsuccessful in delivering the required product intime and on budget. Hence, it is even more important to find the “right”individual for the job. According to project management associations, certificationin project management is a prerequisite for a project manager’s successfulcareer. The appreciation of project management certifications among Swedishemployers was studied using data collected from job advertisements for ICTproject managers during four years (2010-2013). Judged on how theadvertisements were worded the result indicates surprisingly low interest fromthe employers’ side, which conflicts with the project management associationsstatements about the certifications’ indispensable value for successfulprojects. Furthermore, it conflicts with a common understanding ofcertifications as essential for appointment as a project manager. The findingsidentify a possible gap between PM associations’ and employers’ views regardingthe certifications’ value, and highlight the necessity of seriously consideringwhether it is worthwhile for the individuals to strive for, and for theorganizations to promote certification, since it is costly in both time, effortand money.

  • 105.
    Lundqvist, Siw
    et al.
    Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship.
    Marcusson, Leif
    Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship.
    Apply a Project Core View to Promote Project Success2015In: Journal of Modern Project Management, ISSN 2317-3963, E-ISSN 1747-0862, Vol. 3, no 1, p. 100-109Article in journal (Refereed)
    Abstract [en]

    Achieving successful projects is critical and the project manager’s role is beyond dispute. Hence, successful recruitment processes that put critical competence requirements in focus could facilitate successful project outcomes. It is fundamental that a certain project supports the organization’s core product, because that is the basis for the organization’s success in the first place. Therefore it is important that the project core product is viewed since it is supposed to support the core product. Further, it would be helpful to distinguish between general competences and core competences in order to avoid focusing on more or less insignificant general qualification requirements while missing to elucidate the core qualification requirements that should be decisive for the outcome. This paper aims at shedding light on the necessity of paying careful attention to project core product and project core competence as basic conditions for project success. Implications for practice and research are discussed.

  • 106.
    Lundqvist, Siw
    et al.
    Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship.
    Marcusson, Leif
    Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship.
    Jeansson, John
    Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship.
    Activity theory applied at channel expansions in small and medium enterprises2017In: Problems of Management in the 21st Century, ISSN 2029-6932, E-ISSN 2538-712X, Vol. 12, no 1, p. 20-38Article in journal (Refereed)
    Abstract [en]

    Today’s commonly carried out channel expansions of commerce could be both costly and problematic to manage. Especially for small and medium-sized enterprises (SMEs) that often suffer from a lack of digital competence, time and monetary resources in generally. Still, these transitions would be necessary to carry out because of customer demands and expectations concerning 24/7 availability, and access to digital commerce alternatives. Scarce resources are important reasons to search for how to carry out channel expansions with minimized problems. Activity theory (AT) focuses on the whole in order to detect problems that hinder successful outcomes. Hence, this theory was applied to prior findings, from a project about SME’s channel expansions, highlighting several problems that could appear during these activities. Implications for research foremost involve issues connected to the use of AT; implications for practice particularly concern how the expansive visibilization of work method could be used to support channel broadening activities.

  • 107.
    Madenäng, Pehr
    et al.
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Hasanagic, Dzano
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Mötesplatser för samarbete: En studie om fysiska och virtuella mötesplatser för att främja utveckling av innovationer2013Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This study focus on how physical and virtual meeting places may promote collaboration between firms and academia for the development of innovations. A case study was conducted on a meeting place that aims to support collaboration for the development of innovations in eHealth between different actors in the Linnaeus region. Data was collected through 6 interviews, whereas 3 with scientists and 3 with entrepreneurs. The data was analyzed based on a theoretical framework based on different perspectives on collaboration and networks, meetings and interaction and, physical and virtual meeting places.

    The results show that the purpose for collaboration is to be included in a network with other actors in the same area, gain increased knowledge of the subject area and to acquire new external contacts. Furthermore, in order to support collaboration, physical meeting places have to organize effective and interesting meetings. In addition, virtual meeting places should provide opportunities for discussion and, worldwide news coverage. What is more, the physical and virtual meeting places aiming to support collaboration for a specific purpose and for a specific network of actors should be integrated. This implies for example that the virtual meeting places should provide opportunities for participants to attend at an announced physical meeting synchronously. Furthermore, the virtual meeting place should also provide possibilities to continue a discussion that was initiated at the physical meeting.

    This study has concluded that the collaborative development of innovation means creating new business opportunities for entrepreneurs and receive input to current and future research for researchers. To support collaboration in the development of innovations meetings and interaction are needed. Virtual and physical meeting places needs to integrate physical and virtual interaction in the development of innovations.

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  • 108.
    Mansour, Osama
    Linnaeus University, Faculty of Science and Engineering, School of Computer Science, Physics and Mathematics.
    Social Media at Work: Structures of Collaboration2012In: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion, ACM Press, 2012, p. 351-354Conference paper (Refereed)
    Abstract [en]

    The present document provides a general overview ofmy research which aims at understanding theemergence of new organizational arrangements in thecontext of using open Wikis for knowledge collaborationand sharing. It also provides an overview of myresearch, motivation and discussion of the researchproblem, aim and research questions, and methods.Further, an overview of the current situation of myresearch is presented. Finally, it provides a discussionof the benefits from participating at the CSCW2012 DC.

  • 109.
    Mansour, Osama
    Linnaeus University, Faculty of Science and Engineering, School of Computer Science, Physics and Mathematics.
    The not-so-open Wikis: structures of collaboration at work2012In: From Research to Practice in the Design of Cooperative Systems : Results and Open Challenges: Proceedings of the 10th International Conference on the Design of Cooperative Systems, May 30 - 1 June, 2012 / [ed] J. Dugdale, C. Masclet, M. A. Grasso, J-F. Boujut, P. Hassanaly, Springer, 2012, p. 65-80Chapter in book (Refereed)
    Abstract [en]

    The current paper discusses issues related to the use of the wiki technology at theworkplace for social knowledge collaboration and sharing. This kind of technology isprincipally flexible and free in the sense of allowing people to create, edit, and shape contentcollaboratively. However, this paper argues that the application and use of a wiki within anorganizational setting might be influenced by social and structural properties that governcollaboration and sharing. It is based on empirical data obtained through eleven semistructuredinterviews with employees working for a large multinational organization. Thetheory of structuration was used as a theoretical framework to guide the empirical inquiry.Eventually, the paper concludes with discussing a number of structures associated withevolving norms, interpretations, and resources that govern and shape the use of a wiki as atool for social and open collaboration.

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  • 110.
    Marcano, Laura
    et al.
    Oslo and Akershus University College of Applied Sciences (HiOA), Norway.
    Yazidi, Anis
    Oslo and Akershus University College of Applied Sciences (HiOA), Norway.
    Ferati, Mexhid
    Oslo and Akershus University College of Applied Sciences (HiOA), Norway.
    Komulainen, Tiina
    Oslo and Akershus University College of Applied Sciences (HiOA), Norway.
    Towards Effective Automatic Feedback for Simulator Training2017In: Proceedings of the 58th Conference on Simulation and Modelling (SIMS 58)Reykjavik, Iceland, September 25th – 27th, 2017, Linköping University Electronic Press, 2017, p. 203-208, article id 028Conference paper (Refereed)
    Abstract [en]

    The presence of an expert instructor during simulator training is of great importance for the trainees, if not indispensable. The instructor’s role is to give feedback and guide the trainees to help them make the right decisions on time as effectively as possible. The instructor starts or pauses the training scenarios when needed and facilitates reflection during and after the scenarios. However, the fact that simulator-training sessions are very dependent on the participation of a guiding instructor can be a drawback, since there are not always sufficient expert instructors to fulfil the training demands. In this work, an intelligent tutoring system (ITS) is proposed as an automatic feedback solution for simulator training. It is based on effective assessment of the system conditions using a clustering based anomaly detection technique as a core component. Furthermore, we provide insights into the design of a proper interface for our ITS. The article presents the methodology for developing such a system which consists of three stages: data collection, data analysis and delivering feedback.

  • 111.
    Marcusson, Leif
    Åbo Akademi University, Finland.
    Asymmetriskt påverkat beslutsfattande i IT-projekt2008Doctoral thesis, monograph (Other academic)
    Abstract [sv]

    Denna avhandlings resultat är en modell för asymmetriskt påverkat beslutsfattande. Upprinnelsen till avhandlingen var ett beslutsmöte i ett IT-projekt, där projektledaren inte förstod beställarens/beslutsfattarens val av informationssystem. Problemsituationen ledde fram till att följande fem forskningsfrågor utkristalliserades.

     

    1. Är det möjligt att genom en deskriptiv modell tydliggöra hur beslutsfattande i IT-projekt går till? Vilka faktorer/faktorsgrupper/ ämnesområden påverkar beslutsfattandet på beslutsmöten i IT-projekt? Hur är sambanden mellan faktorerna? Hur är möjligheten att skapa förståelse för fattade beslut?
    2. Kan en normativ modell möjliggöra ett metodiskt genomskinligt arbete i beslutsgrupper inom IT-projekt?
    3. Kan modellen/modellerna generaliseras till alla typer av projekt eller för alla beslut?
    4. Tydliggörs ontologins, kommunikationens och innehållets roll och betydelse för beslutsfattandet på beslutsmöten i IT-projekt?
    5. Tillför användandet av en berättelse som verktyg något extra till forskarens egen förståelse? Frågan gäller min egen upplevelse av berättelsen och sättet att arbeta med den.

     

    För att besvara den femte forskningsfrågan skapades en berättande projektdagbok, som till sin form bygger på Platons dialoger. I berättelsen beskrivs tidigare forskning, teorier, rundabordssamtal, enkät och intervju. Detta används som underlag för att skapa en deskriptiv modell och en normativ modell (för att kunna besvara forskningsfråga 1 och 2).  Metoden i den berättande projektdagboken har varit grundad teori. Berättelsen har legat till grund för själva avhandlingen, där design science har använts som metod för att verifiera de framtagna artefakterna (dvs de båda modellerna). Verifieringen har skett genom studier av tidigare forskning och genomförande av en större enkät. De båda modellerna innehåller i princip oändligt många faktorer som påverkar ett beslutsfattande, vilket visar på komplexiteten i ett beslutsfattande. För att tydliggöra bakomliggande faktorer genomfördes därför en morfologisk analys.

    Under arbetet med berättelsen visade det sig att projektledaren och beställaren/beslutsfattaren i det exemplifierade beslutsmötet tolkade beslutsunderlaget på olika sätt, vilket baserades på att de som individer påverkades av olika faktorer och att de inte hade tillgång till samma information. Denna olikhet – eller asymmetri – finns på alla nivåer, t ex hos individen, i informationen och i strategin.

    Den deskriptiva och den normativa modellen samordnades med den morfologiska analysen till en gemensam modell för asymmetriskt påverkat beslutsfattande som besvarar forskningsfråga 1 och 2. Modellen består av tre delar med tillsammans åtta faktorsgrupper: ett beslut fattas på ett Underlag av en eller flera Individer i en given Situation. Dessa tre delar samverkar när ett beslut fattas. Underlaget består av två faktorsgrupper, tydlighet och effekt/nytta, Individ/er består av fyra faktorsgrupper, Skapat individ, Påverkar individ, Påverkar individens framtid och Påverkar grupp och den sista delen, Situation, består av faktorsgrupperna Styr situationen och Påverkar situationen. Eftersom modellen är både deskriptiv och normativ kan den användas både för beskrivning och för styrning, vilka ökar förståelsen för fattade beslut.

    För att tillämpa modellen är det lämpligt att först uppnå förståelse för asymmetrins påverkan. Beslutsmodellen bör sedan som ett andra steg inarbetas i verksamhetens övriga modeller/metoder för projekt, beslut osv. Det tredje steget är utbildning i att använda modellen/metoden, vilket bör följas av en organisering av en stödfunktion. Detta tillvägagångssätt minimerar asymmetrin, vilket torde leda till ökad förståelse för fattade beslut samt ett förbättrat beslutsfattande.

    Generalisering (forskningsfråga 3) av modellen pekar att den kan användas för andra projekt än de som har en inriktning på informationssystem. Modellen kan även användas i linjeverksamhet – inte enbart i projektverksamhet.

    Ontologi, kommunikation och innehåll (forskningsfråga 4) är viktigt för beslutsfattandet och för det beslutsunderlag, som beslutet fattas på. Berörda personer i beslutsfattandet ska i den skriftliga och muntliga kommunikationen av innehåll få samma förståelse för termernas betydelse. Med gemensam förståelse, anpassad kommunikation och tydligt innehåll kan asymmetrin minimeras.

    Skapandet och användningen av berättelsen (forskningsfråga 5) har underlättat arbetet med avhandlingen och ökat min egen förståelse för beslutsfattande. Användande av berättelse har alltså varit ett bra arbetssätt och ett pedagogiskt bra verktyg för eget lärande, även om det har varit arbetskrävande.

  • 112.
    Marcusson, Leif
    et al.
    Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship.
    Lundqvist, Siw
    Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship.
    Swedish IT project managers’ personality traits mirrored in the Big five2016In: International Journal of Information Technology Project Management, ISSN 1938-0232, E-ISSN 1938-0240, Vol. 7, no 3, p. 1-14Article in journal (Refereed)
    Abstract [en]

    Project success, which is critical to achieve, requires a competent project manager. Could anybody become a skilled project manager, or what does it take? One factor that is considered to influence the opportunities of succeeding is individuals’ personality traits. Which ones would be suitable for Swedish IT project managers then? Could these be mirrored in the perspective of the Big five categories? This research was carried out by collecting and analyzing job advertisements (henceforth ads.) once a year (2010-2013), in total 325 ads. The findings indicate that the three most requested personality traits for a Swedish IT project manager are driven, communicative and structured.  Mirrored in the Big five dimensions the most requested traits from the study fell into the categories conscientiousness and extraversion. The practical implication is improved ads. by using the Big five categories; research implications are foremost yet another perspective of IT project managers’ personality traits.

  • 113.
    Martins, Rafael Messias
    et al.
    Linnaeus University, Faculty of Technology, Department of computer science and media technology (CM).
    Berge, Elias
    Hypocampus, Sweden.
    Milrad, Marcelo
    Linnaeus University, Faculty of Technology, Department of computer science and media technology (CM).
    Masiello, Italo
    Linnaeus University, Faculty of Social Sciences, Department of Pedagogy and Learning.
    Visual Learning Analytics of Multidimensional Student Behavior in Self-regulated Learning2019In: Transforming Learning with Meaningful Technologies / [ed] Scheffel M., Broisin J., Pammer-Schindler V., Ioannou A., Schneider J., Springer, 2019, p. 737-741Conference paper (Refereed)
    Abstract [en]

    In Self-Regulated Learning (SLR), the lack of a predefined, formal learning trajectory makes it more challenging to assess students’ progress (e.g. by comparing it to specific baselines) and to offer relevant feedback and scaffolding when appropriate. In this paper we describe a Visual Learning Analytics (VLA) solution for exploring students’ datasets collected in a Web-Based Learning Environment (WBLE). We employ mining techniques for the analysis of multidimensional data, such as t-SNE and clustering, in an exploratory study for identifying patterns of students with similar study behavior and interests. An example use case is presented as evidence of the effectiveness of our proposed method, with a dataset of learning behaviors of 6423 students who used an online study tool during 18 months.

  • 114.
    Mckay, Elspeth
    et al.
    RMIT University, Australia.
    Askenäs, Linda
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Aidemark, Jan
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Investigating an HCI evaluation criteria framework for patient-centered eHealth solutions a case study of self-management of heart failure2014In: 2014 IEEE Conference on e-Learning, e-Management and e-Services (IC3e), IEEE conference proceedings, 2014, p. 99-104Conference paper (Refereed)
    Abstract [en]

    Heart failure seems inevitable as we grow older; even younger people succumb to its cruel onset. Finding solutions has kept medical researchers continually chasing ways to limit its effects. Yet much can be done in a proactive sense for patients with heart conditions that can be used to support patients in becoming reflective, empowered and active self-carers themselves. We investigated individual patient-centered case-studies, to understand how to best encourage people to become confident self-carers. We propose that a successful evaluation framework should consider the need for individual extensibility of effective human-computer interactive (HCI) healthcare solutions to design and build a proof-of-concept eLearning system that innovates quality eHealth education for self-care heart failure prevention.

  • 115.
    Millby, Mikael
    et al.
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Fülöp, Lars
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Framgångsfaktorer med Business Intelligence- verktyget Qlikview inom offentlig verksamhet: Tillämpas teorin för att nå målen?2013Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Introduction:

    Corporate limits becoming more diffuse due to the globalization taking place and requirements for analytical strategies are becoming more fundamental parts of organizations. Business Intelligence systems are hot and not without reason, today's world is spinning faster and with a flow of information that is constantly increasing Business Intelligence promises to introduce a support that will render a better decision-making, something that everyone wants.

    Problem Discussion:

    The local government business has today demands from the Swedish School-inspection to analyze and create adequate target images to the school and students meet curriculum goals and guidelines. Therefore, local government activities has increasingly begun to implement Business Intelligence tools, with the purpose to facilitate strategic and operational decisions were the result plays an increasing role in today's society.

    Purpose:

    This study evaluates how the analysis tool Qlikview fulfills the function of monitoring and controlling the improved student achievement in public schools.

    Method:

    The evaluation has been conducted qualitative interviews with staffs that have leadership positions in each municipality and management and possess a deep knowledge of the analysis tool and its processes.

    Conclusion:

    The evaluation has shown positive effects on the monitoring and control of student performance through better control of school operations.

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  • 116.
    Nilsson, Anna-Lena
    et al.
    Linnaeus University, Faculty of Health and Life Sciences, Department of Medicine and Optometry.
    Ericson, Lisa
    Linnaeus University, Faculty of Health and Life Sciences, Department of Medicine and Optometry.
    Broberg, Hanna
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Användbarhet och ändamålsenlighet med Gemensam informationsstruktur2016Report (Other academic)
    Abstract [sv]

    eHälsoinstitutet vid Linnéuniversitetet i Kalmar har fått i uppdrag av Socialstyrelsen att stödja arbetet att kartlägga uppfattningen om ändamålsenlighet och användbarhet hos produkter och tjänster inom Gemensam informationsstruktur (GI). GI består av Nationell informationsstruktur (NI) och Nationellt fackspråk (NF) samt tjänster, verktyg, metoder och ändringshantering. NF består i sin tur av Snomed CT, Hälsorelaterade klassifikationer och Socialstyrelsens termbank. Detta uppdrag är en aktivitet inom Socialstyrelsens projekt "Långsiktig utveckling av GI". Uppdraget till eHälsoinstitutet sträckte sig från början av mars till slutet av april 2016, som en del av Socialstyrelsens eget arbete som ska pågå maj månad ut.

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  • 117.
    Nordberg, Samuel
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Evaluating Perceptions of Point-of-Sale Systems among Small Retailers2018Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this thesis is to evaluate user perceptions of Point-of-Sale (POS) systems among small retailers in the town of Kalmar, in southeastern Sweden. Through placing itself within the interpretative research tradition, the empirics of this research is based on qualitative interviews with seven small retailers. The findings from the interviews were then analyzed to evaluate user perceptions regarding POS systems.

     

    The findings suggest that small retailers perceive POS systems differently depending on their requirements and the information, system and service quality of their system. This thesis challenges previous conceptions that POS systems offer retailers only operational benefits. Furthermore, it provides a theoretical contribution in that it argues that small retailers can gain tactical and strategic benefits from the deployment of POS systems, however the achievement of such benefits is intrinsically linked to effective use, the retailers current and future requirements, and the capabilities of their POS systems.

  • 118.
    Oghazi, Pejvak
    et al.
    Södertörn University, Sweden.
    Schultheiss, Rakel
    Linnaeus University, School of Business and Economics, Department of Marketing.
    Chirumalla, Koteshwar
    Mälardalen University, Sweden.
    Kalmer, Nicolas Philipp
    Linnaeus University, School of Business and Economics, Department of Marketing.
    Rad, Fakhreddin F.
    Södertörn University, Sweden.
    User self-disclosure on social network sites: A cross-cultural study on Facebook's privacy concepts2020In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 112, p. 531-540Article in journal (Refereed)
    Abstract [en]

    This study investigates a cross-cultural comparison between Germany and Norway regarding users' self-disclosure of personal information on social network sites (SNSs). More specifically, the study considers three antecedents of privacy, namely concerns, attitudes, and intentions, and evaluates their potential effects on self-disclosure, considering Facebook as the SNS of choice. The study employs a deductive research approach and develops a conceptual model based on the theoretical analysis. Data is collected via an online survey of users in Germany and Norway. The results show that privacy intention is the only antecedent that has a significant direct influence on users' self-disclosure of information. By contrast, neither privacy concerns nor privacy attitude have a statistically significant influence on self-disclosure. Additionally, there are statistically significant differences between the German and Norwegian samples in privacy concepts and reported self-disclosure. The results support the creation of more transparent privacy policies by SNS providers to improve targeted marketing.

  • 119.
    Ozturkcan, Selcen
    et al.
    Sabanci University, Turkey.
    Bayraktar, Demet
    Istanbul Technical University, Turkey.
    An expert system approach for improving service-levels between buyer and supplier2007In: Paper presented at the 14th International Annual EurOMA Conference, Ankara, Turkey, June 17-20, 2007, 2007Conference paper (Refereed)
    Abstract [en]

    Service-level requirements emerge among the alternative strategies for supply chain firms that have already harvested the benefits of adopting ever low system wide costs. Though, the subjective and ever changing nature of services related understandings creates a challenge. In an attempt to fill this gap, our recent work presents an expert system approach, ESSER (Expert System Application for Suppliers to Improve Service-Levels) as a decision support mechanism for helping supplier firms to tailor their service offerings in order to meet updated service level requirements of their individual buyers.

  • 120.
    Ozturkcan, Selcen
    et al.
    Sabanci University, Turkey.
    Eryarsoy, Enes
    Sabanci University, Turkey.
    Kasap, Nihat
    Sabanci University, Turkey.
    de Kervenoael, Ronan
    Sabanci University, Turkey.
    Türkiye’de E-Devlet Hizmetleri İçin Mobil Telefonların Kullanımı [Using Mobile Phones for E-Government Services in Turkey]2007In: Paper presented at the Knowledge, Economy and Management Congress, Istanbul, Turkey, December 26-28, 2007, 2007Conference paper (Refereed)
    Abstract [en]

    Turkish e-society transformation has started as of April 2006. This transformation was articulated with 19 articles in the e-government section of the 2005 action plan. Within the action plan, many other projects such as VEDOP, MERNİS, e-signature, SEÇSİS (a computer aided voter registration system), Turkish national geographical information system that are closely related or a part of e-government gateway have also been elaborated. According to Turkish Statistical Institute’s (TÜİK) 2005 data only 9% of households and 80% of enterprises have access to the Internet. Based on above data, it can be concluded that even though enterprise usage patterns are similar to those in developed countries, individual Internet access rates are well below than those in developed countries. For example, broadband availability for household and enterprises are 2%, and 52%, respectively. On the other hand, approximately 72.5% of the population has access to a mobile telephony device according to TÜİK 2006 data. This rather unique Internet usage – mobile telephony usage gap presents an enormous but rather arcane potential for egovernment services over mobile phone platforms in Turkey. This study presents a thorough literature review of current and potential opportunities for using mobile phones in e-government services, and provides suggestions for applications. Moreover, this study aims to shed the light on the adoptation process of mobile phones in terms of esociety formation.

  • 121.
    Ozturkcan, Selcen
    et al.
    Istanbul Bilgi University, Turkey.
    Kasap, Nihat
    Sabanci University, Turkey.
    Eryarsoy, Enes
    Sabanci University, Turkey.
    M-Devlet Kullanici Kabul Potansiyeli. [M-Government User Acceptance Model]: Kumeleme Analizi ve Karar Agaci Yaklasimi. [Cluster Analysis and Decision Tree Approach]2012In: C.Ü. İktisadi ve İdari Bilimler Dergisi, E-ISSN 1303-1279, Vol. 3, no 2, p. 87-111Article in journal (Refereed)
    Abstract [en]

    M-government, a precedent of e-government, has been pursuing its emergence. Citizens need to possess a computer and access to an Internet service to benefit from the e-government services. Penetration of e-government usage is hindered by the citizens’ computer literacy, which has not yet reached the desired levels. On the other hand, a closer look at the Turkey’s cellular phone device park and mobile service coverage reveals that the device park mainly consists of new generation phones, a significant portion of the adult population owns at least one mobile phone, the majority of the landscape is covered by fast and affordable 3G Internet services. Hence, adoption of m-government approach in Turkey may bring several important advantages. This paper aims to contribute to the m-government literature by examining the user acceptance model of m-government in Turkey

  • 122.
    Papakonstantinou, Maria
    Linnaeus University, Faculty of Technology, Department of Informatics.
    e-Prescriptions: Privacy concerns and security risks in Greece’s e-Health care system2017Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The present thesis presents an informed by ethnography research that seeks to explore the privacy concerns and security risks that individuals perceive with regards to the electronic system of handling digital prescriptions. The research takes place in Athens, Greece and the participants are professionals who use daily the e-prescription platform and citizens whose data is being gathered and accessed. The paradiagm within which the research is unfolded is the interpretive one and a methodology of flexible design is followed. Thematic analysis of concepts produced by the data gathered is followed in order to offer an understanding of the concerns that the participants perceive. The methods that were used were interviews with professionals, focus groups with groups of citizens, individual interviews with citizens, observations and thinking aloud in pharmacies. The aim of the thesis is to illuminate those concerns with the aspiration that it be used as a basis for further research on the important issue of privacy of sensitive, medical data and suggest ways that could help ameliorate the identified concerns.

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  • 123.
    Pashkevich, Natallia
    et al.
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Haftor, Darek
    Uppsala University, Sweden.
    Exploring Complementarities of Productive IT use through Methodological Complementarism2018In: Electronic Journal of Business Research Methods, ISSN 1477-7029, E-ISSN 1477-7029, Vol. 16, no 3, p. 128-138Article in journal (Refereed)
    Abstract [en]

    Factors affecting productivity and particularly IT‑enabled productivity increase have been and still remain the major concern for many business sectors. While previously researchers investigated what factors and their complementary relationships affect organizational productivity, organizational economists came to the conclusion that an organization cannot be regarded anymore as a black box since it is not an organization per se that conducts the very work but its resources with the basic elements being a single worker and a single IT system. Currently, it is proposed that we understand organizational internal mechanisms and their functioning for productivity through the lens of complementarity theory and maintain that when factors are synchronized correctly they can bring significant productivity increase. Identification of the complementarity factors and their synchronization bring, however, a major challenge for research methodology. Unlike conventional studies where a few variables independent of each other cause a reaction to dependent variables, in the context of complementarities, the assumption is closer to the real‑world experiences where a set of factors interact with each other to affect one or several dependent variables. The present paper addresses this difficulty of researching complementary factors for an individual knowledge worker and their productivity. The approach taken here is to use multiple and different research methods in a complementary manner, so that the results from each study of the same kind of phenomenon uncover new insights that cannot be derived from any such single study. The results from this multi‑method approach demonstrate new insights into the interplay between the studied factors that condition the productivity of knowledge workers and show the importance of analysing a complex phenomenon with complementary research methods. 

  • 124.
    Pashkevich, Natallia
    et al.
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Haftor, Darek
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Methodological Insights From two Experimental Studies Into Complementarities of Productive IT use2018In: ECRM 2018  - Proceedings of the 17th European Conference on Research Methodology for Business and Management Studies / [ed] Paola Demartini & Michela Marchiori, UK: Academic Conferences Limited, 2018, p. 303-309Conference paper (Refereed)
    Abstract [en]

    Numerous studies have attempted to determine factors that condition the IT-enabled productivity of information workers but have not yet arrived at a comprehensive conclusion. A so-called complementarity systems approach has been proposed recently, holding that a number of factors need to be managed in a deliberately synchronized manner in order to generate productivity gains from such workers. However, this proposal does not provide specifications for how such synchronization must be conducted and researched. To remedy this gap, this research conducts two parallel and differently designed studies: a longitudinal quasi-randomized field experiment and a well-controlled online experiment. Regarded jointly, each study offers insights into the investigated phenomenon that the other does not, indicating that both studies complement each other. In particular, these two different research approaches to study the complementarities of productive IT use help us to establish how further research design should be developed to investigate individual productivity when a new, more aligned IT system in a company is used together with complementary factors. Moreover, the results from both studies jointly demonstrate that a mandatory context of IT use might provide better access to individuals with both adaptive and innovative cognitive styles than a voluntary working environment. Finally, both studies demonstrate that more detailed research is needed to understand how the productivity of individuals differs when inappropriate cognitive styles are included in complementarity set-ups. Therefore, the two studies offer new insights into the interplay between the studied factors that condition the productivity of information workers and show the importance of analysing a complex phenomenon with multiple, different, and complementary research designs, as each design has inherent conditions with opportunities and limitations, in order to reveal characteristics about the phenomenon being investigated.

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  • 125.
    Pashkevich, Vohla
    et al.
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Haftor, Darek
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Pashkevich, Natallia
    Stockholm University.
    Swedish Information Economy: A Preliminary Account2017In: Dilemmas 2015 Papers from the 18th Annual International Conference Dilemmas for Human Services: Organizing, Designing and Managing / [ed] Sisse Finken, Christina Mörtberg, Anita Mirijamdotter, Vaxjo: LnuPress , 2017Conference paper (Refereed)
    Abstract [en]

    The recent developments and adoptions of digital technologies give rise to the growth of information economies, understood as an aggregate of economic activities that produce informational outputs. Several key characteristics of an information economy differ to the conventional economic wisdom derived from the industrial age, which may impose governmental policy implications and therefore constitutes a key question: how to govern the newly emerged information economy with the thinking of the industrial age economy. Resolving this problem requires, among others, comprehensive understanding of information economies. To that end, Sweden is among the most advanced adopters of digital technologies and represents therefore a suitable empirical base for the investigation of an information economy. This paper offers preliminary results from a first ever account of the Swedish information economy in terms of its value created, jobs and wages; this account shows that the Swedish economy is dominated by its information economy, which requires a careful attention of policy makers.

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  • 126.
    Pashkevich, Volha
    et al.
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Haftor, Darek
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Pashkevich, Natallia
    Stockholm Business School, Sweden.
    The Swedish Information Economy: Current Evidence and Key Government Policy Implications2017In: Proceedings of the 8th International Conference on Society and Information Technologies (ICSIT 2017), International Institute of Informatics and Systemics, 2017, p. 23-28Conference paper (Refereed)
    Abstract [en]

    It is well known that most of the largest economies in the world are becoming information economies (understood as an aggregate of economic activities that produce information outputs) in terms of value added (GNP) and jobs. Sweden is among the most advanced adopters of ICT and represents therefore a suitable empirical base for the investigation of an information economy. The data reveal that the largest part of the Swedish economy in terms of GNP value added is constituted by information services. This study presents some surprising economic structures never before uncovered, which are discussed here and then contextualized in terms of implications for public policy making. 

  • 127.
    Peacock, Maria Natasha
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Is constructivism a prerequisite to unlock the power of web based platforms in teacher training?: A case study on the enablers for web based learning platforms for teacher training in Cambodia2019Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    This case study, executed in school network driven by a private foundation for underprivileged children in Cambodia, provides a perspective from a unique situation of technology enablement in an environment with a predominantly instructivist teaching tradition.

     

    The said environment is strongly influenced by private sector donors with strong constructivist traditions and expectations. The environment is thus unique in the sense that a relatively asset rich environment, with expectations of 21st century pedagogical skills, is transported into an asset poor environment that was/is strongly rooted in instructivism. The case study thus give a perspective on if technology itself is a possible solution for better teacher education/educational delivery, or if the underlying pedagogy first needs to be evolved to allow web-based platforms and tools to be fully leveraged.  

     

    In the specific environment being studies, teacher in-service training plays a larger role than formal teacher qualifications, and peer-to-peer, in-person, learning is the cornerstone of development (offline connectivism). Rather than changing the way the teachers learn, there should be opportunity in further strengthening the current practices of communities. Connectivist MOOCs (Massive Open Online Courses) do provide the community engagement and together with technology mediated professional learning platforms there should be opportunity to provide enhanced support for teachers’ education.

     

    The two main hurdles to overcome, beyond functioning technology assets and web access, are teachers own comfort levels with technology platforms, as well as provision of platforms that support local language options. The comfort level with technology is important to address as, assuming technology and web access works, the openness and lack of control in a web environment is in direct contradiction to instructivist teaching. Unlocking the potential of the web requires that teachers are comfortable with the web itself and also truly support inquiry based learning over didactic teaching, and that they have the skills to help children navigate the openness of the web.

     

    As economies shift towards becoming knowledge societies, collaborative problem-solving and navigation to knowledge are skills of increasing in importance, relative static knowledge recall that was previously viewed as value adding. This case study contributes to pedagogical theory and in particularly gives one more perspective on the shift from instructivist to constructivist teaching as a pre-requisite for capturing the power of the internet, and the shift to leveraging networks in a connectivist pedagogical approach. This case study also calls out the need for evolved frameworks to better describe technology mediated learning in least developing country environments. The case study also provides contribution to practice to technology mediated teacher education as it specifically addresses some of the opportunities in strengthening the support to teacher education in least developed countries.

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  • 128.
    Petzold, Martin
    et al.
    University of Cologne, Germany.
    Barbabella, Francesco
    National Institute of Health and Science on Ageing (INRCA), Italy.
    Bobeth, Jan
    CURE - Center for Usability Research and Engineering, Austria.
    Kern, Dagmar
    Mayer, Christopher
    AIT Austrian Institute of Technology GmbH, Austria.
    Morandell, Martin
    AIT Austrian Institute of Technology GmbH, Austria.
    Towards an Ambient Assisted Living User Interaction Taxonomy2013In: CHI '13 Extended Abstracts of the ACM International Conference on Human Factors in Computing Systems, New York: ACM Press, 2013, p. 49-54Conference paper (Refereed)
    Abstract [en]

    Extensive research in the field of ambient assisted living (AAL) provides profound knowledge about the design of AAL systems. However, more generic design characteristics for user interaction have not been formalized for this domain yet. Thus, we propose to develop a domain specific taxonomy for the design of user interaction in AAL systems. We adopted a systematic taxonomy development approach that combines an empirical and a pseudo-conceptual strategy. Six co-researchers from different disciplines conduct the iterative research process. Next to AAL systems existing taxonomies in the field of human-computer interaction are analyzed following the Delphi method. In this paper we present our research process and preliminary results from the first iteration. The final taxonomy allows classification and should support the analysis of user interaction utilized in AAL systems. Furthermore, it can deal as a practical design guideline.

  • 129.
    Pireva, Krenare
    et al.
    The University of Sheffield, UK.
    Imran, Ali Sharia
    Gjøvik University College, Norway.
    Dalipi, Fisnik
    Gjøvik University College, Norway.
    User behaviour analysis on LMS and MOOC2015In: 2015 IEEE Conference on  e-Learning, e-Management and e-Services (IC3e), IEEE, 2015, p. 21-26Conference paper (Refereed)
    Abstract [en]

    This paper presents results of a subjective experiment of user behaviour analysis on state-of-the-art learning management systems (LMS) and massive open online courses (MOOCs). The purpose of this study is to conduct a usability analysis on different eLearning platforms by observing subjects facial expressions, and based on the generated results to speculate which of the platforms are easy to use and work with for a new user. An experiment is designed for this purpose with different tasks that each subject has to perform, while they are being recorded. The facial recordings are analysed to find seven emotional engagement attributes and three sentiment engagement attributes using facial expression software. The results of our work show some very interesting findings. Additionally we have also proposed some recommendations based on an extensive comparison of features among different LMS that will provide better content personalization and customization, thereby improving learning outcome.

  • 130.
    Pirli, Myrto
    et al.
    Computer Technology Institute and Press "Diophantus", Greece.
    Finken, Sisse
    Linnaeus University, Faculty of Technology, Department of Informatics. IT University of Copenhagen, Denmark.
    Mörtberg, Christina
    Linnaeus University, Faculty of Technology, Department of Informatics.
    The Embodiment of Relationships of Adult Facebookers2016In: Technology and Intimacy: Choice or Coercion: 12th IFIP TC 9 International Conference on Human Choice and Computers, HCC12 2016, Salford, Uk, September 7-9, 2016 / [ed] Kreps, D.,Fletcher, G. & Griffiths, M, Springer, 2016, Vol. 474, p. 204-214Conference paper (Refereed)
    Abstract [en]

    In the last decade we have seen a rise of social media. Within this landscape of online services Facebook plays an immense role in facilitating and creating bonds bewteen people. In this paper we enter a qualitative study conducted with a small group of adult Facebookers over 58. We do so in an effort to understand waht kind of relationships one can have through this digital media. The theortical lens used is Phenomenology, which we find fruitful for more carefully looking into relationship between humans and technology. 

  • 131.
    Platanias, Efthymios
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Exploring User Experience of IT-artefacts: A Human-centred approach on handheld devices2016Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The Master thesis focuses on the interaction of humans with technology with a special focus on User Experience (UX). Drawing on the theory of Human Computer Interaction, this interpretive research study explores the User Experience of handheld devices acting as IT-artefacts with a Human-Centred Design approach. Specifically, the Master thesis through a series of semi-structured interviews explores the users’ perceptions of the current use of Handheld Laser Barcode Scanners which are utilized in a large Swedish food retail chain store. Furthermore, it explores users’ desired characteristics of the Handheld Laser Barcode Scanners regarding User Experience, in order to derive suggestions that direct the design of more human-centred handheld IT-artefacts. Through its findings, the research study confirms that users’ expectations play an important role in designing technological artefacts, while technology also shapes users’ expectations

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  • 132.
    Poli, Arianna
    et al.
    National Institute of Health and Science on Ageing (INRCA), Italy.
    Lancioni, Cristina
    National Institute of Health and Science on Ageing (INRCA), Italy.
    Papa, Roberta
    National Institute of Health and Science on Ageing (INRCA), Italy.
    Civerchia, Patrizia
    National Institute of Health and Science on Ageing (INRCA), Italy.
    Barbabella, Francesco
    National Institute of Health and Science on Ageing (INRCA), Italy.
    Lamura, Giovanni
    National Institute of Health and Science on Ageing (INRCA), Italy.
    Promoting self-empowerment and recognition of carers’ role: Piloting the INNOVAGE-Eurocarers platform in the Italian context2015In: Irish Ageing Studies Review, ISSN 1649-9972, Vol. 6, no 1, p. 88-88Article in journal (Refereed)
    Abstract [en]

    Background: Caring for a dependent elderly can negatively affect family carer’s psychological and physical health, as well as social, professional and personal life. In the Italian context, there are very few web-based servicestargeting these users.

    Methods: A sample of around 60 carers of older people affected by dementia was involved. Users could access the following services: information resources; e-learning resources; individual support via private messages, chat and video-chat; group support via social network and forum. A psychologist was engaged as moderator of interactive services. Other two psychologists from an Alzheimer Day Centre were available via video chat and forum for individual support. In order to improve participation, two SMSs per week were sent to all carers as reminders and stimulation to use web services.

    Results: Overall, users’ accesses concentrated on information resources area, social network and forum, which were really appreciated and felt as a useful “protected environment”. Around 15 users accessed the web platform at least once every two weeks, whereas 7carers never accessed the platform and very limited dropouts from the study occurred. Stimulation strategy by SMSs was successful to retain and involve users. Low digital skills and poor experience with on-line services represented a main barrier for usage.

    Conclusions: The new developed platform and its services can address needs of Italian family carers and improve critical dimensions of quality of life. The possibility to get trustful information and dedicated support in contexts where there is a lack of formal services was considered extremely important by users.

  • 133.
    Real Delgado, Yeray
    Linnaeus University, Faculty of Technology, Department of Media Technology. La Laguna University (ULL).
    Exploring the potential of mobile technology and NFC for creating music collaboratively2015Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Nowadays, mobile devices offer a wide variety of features and sensor capabilitiesthat can be applied into everyday problems. This is being used by the commu-nity in order to provide more intuitive tools that facilitate users to tackle theseproblems. In this thesis, I present my work which aims at providing an afford-able, non-intrusive, easy to use and intuitive tool that enables users withoutany musical background to create music collaboratively and enjoy this activityby using NFC enabled mobile devices and NFC tags. I introduce the "Rela-tive Position Awareness" which is utilized to allow users to create a music piecebased on the relative position of the devices. To do that, I implement a proto-type that includes Near Field Communication (NFC) and study whether NFCis a suitable technology for supporting the positioning awareness system. Inaddition, I also study the interactions that occur while users are collaborativelycreating music pieces. I run several user studies that indicate my prototype issuitable for supporting music creation collaborative activities, that NFC pro-vides a high level of accuracy when it comes to support the relative positioningsystem and that the prototype fosters social interaction among the users. Partof the results from this research effort have been presented in Fifth Workshopon Ubiquitous Music (V UbiMus) and can be found in Exploring the potentialof mobile technology for creating music collaboratively [1]

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  • 134.
    Rosenlund, Sebastian
    et al.
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Zielonka, Oscar
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Product Information Managment: Utmaningar och möjligheter vid övergång till ett PIM-system i en verksamhet2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Information is something that in society is constantly expanding every day. Too much information can often lead to complex business conditions, especially when it comes to managing product information. The purpose of this study is to find out which challenges and opportunities businesses face when introducing a Product Information Management (PIM) system, a system that the literature say is required in an effort to master complex conditions that often arise in a comprehensive handling of product information. Through a qualitative data collection with an inductive approach, four interviews were conducted with individuals at a company that today has a relatively complex solution for managing product information. The investigation was based on two themes, challenges and opportunities, to find out the informants' views on the introduction of a PIM system in the business. The result showed a relatively united image among the informants on the challenges and opportunities that businesses face when introducing a PIM system. The theoretical areas of this study could then strengthen the result that emerged from empirics and demonstrate that challenges and opportunities were represented by a total of five factors. Challenges consisted of language and change while opportunities consisted of content, central source of information as well as traceability/navigation.

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  • 135.
    Rrustolli, Mergim
    et al.
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Akpinar, Sinem
    Linnaeus University, Faculty of Technology, Department of Informatics.
    En fallstudie om hur ledningen kan påverka användning av ett dokumenthanteringssystem: En kvalitativ fallstudie på användarnas avsikter till att använda ett dokumenthanteringssystem2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Implementation of new systems in organizations are complex as new features that promises improvement of work processes are not given. In particular if the system does not include users' needs and requirements. This can instead create the opposite effect as previous research has shown. Implementation of new information systems requires technical, as well as human aspects prior to application of the systems, in order for it to be used accordingly. To understand this better, the authors have conducted a case study on a consultancy company called Combitech, which is in the process of implementing a new document management system. The study is based on finding different factors that affects the users when using the current documentation system. The results are thought to be useful guidance when Combitech implements a new system.

    The authors has applied the theoretical framework UTAUT, based on the user's perspective. The theory deals with four different aspects that enables to study the IT- uptake from a holistic perspective, which in turn makes it possible to counteract resistance. The different elements of the theory are described as performance expectancy, effort expectancyt, social influence and facilitating conditions. By using the theory as a framework, the study has enlightened users' thoughts about the technical aspect and how they perceive the social and organizational environment related to the current system. In order to complete this study, the authors used a qualitative approach. A total of six informants participated in telephone interviews. The gathered data was initially structured on the basis of the theoretical framework, thus being thematized based on characteristic found by the informants.

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  • 136.
    Rudenfors, Elin
    et al.
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Lundgren, Elin
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Intern kommunikation balansen mellan struktur och flexibilitet2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The report's study will treat the subject of internal communication in an organization at the forefront of technology. In today's organizations, communication and information management are A and O. Because the individual has different knowledge and experiences, they will also interpret and apply information differently. Therefore, employee application and understanding is an important factor in ensuring that the right information is handled through appropriate communication channels and tools for getting the right information to the right person and at the right time.

    The study has been carried out at the company OBOS Sverige AB in the Sales Support department. A qualitative study has been applied to a department where the purpose is to investigate how different metaphorical perspectives can be used to analyze empiric. The study is limited to analyzing the employees' own interpretation and application. Gareth Morgan's machine metaphor and organometrics have been used to describe and analyze employee flexibility and adaptation to new communication tools to analyze the work structure and routine work in the sales support department. The analysis is aimed at information management and the individual's choice of communication tools.

    The qualitative survey showed that the application of oral communication face to face was the primary communication channel used to ensure that the message was received and interpreted according to the sender's purpose. E-mail was used to preserve the information documented for future events. There was a risk that the recipient misinterprets the message as the information can be interpreted differently between individuals. This is based on the information and communication shortcomings that existed within the department's work structure and routine work. The application of the metaphors describes in a fundamental way how and why individuals work as they do.

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  • 137.
    Salavati, Sadaf
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Dilemmas in Teachers’ Use of Digital Technologies in Everyday School Practice2017In: Dilemmas 2015 Papers from the 18th Annual International Conference Dilemmas for Human Services: Organizing, Designing and Managing / [ed] Sisse Finken, Christina Mörtberg, Anita Mirijamdotter, Växjö: Linnaeus University Press, 2017Conference paper (Refereed)
    Abstract [en]

    Major investments in Sweden have equipped schools with digital technologies. However, the digital technologies are, reportedly, not being used to support eve- ryday teaching and learning practices. Rather, the digital technologies are mainly used as administrative tools. In order to enable teachers to adopt and use digital technologies, it is crucial to understand their worldviews and their everyday prac- tice, as well as external influences and underlying perspectives.

    In response, this paper discusses dilemmas associated with teachers’ everyday practice using digital technologies. The research methodologies included a Fo- cused Ethnographic approach complemented by Soft Systems Methodology, es- pecially Rich Pictures. Results provide rich context for appreciating the complex dilemmas experienced by four teachers, two school leaders, three representatives from the Department of Education and the head of the municipal IT unit, who together constituted the informants for this research. 

  • 138.
    Salzmann, Benjamin
    et al.
    National Institute of Health and Science on Ageing (INRCA), Italy.
    Döhner, Hanneli
    Eurocarers, Belgium.
    Lancioni, Cristina
    National Institute of Health and Science on Ageing (INRCA), Italy.
    Papa, Roberta
    National Institute of Health and Science on Ageing (INRCA), Italy.
    Barbabella, Francesco
    National Institute of Health and Science on Ageing (INRCA), Italy.
    Lamura, Giovanni
    National Institute of Health and Science on Ageing (INRCA).
    Testing the INNOVAGE-Eurocarers web platform among German carers: Challenges and potentials2015In: Irish Ageing Studies Review, ISSN 1649-9972, Vol. 6, no 1, p. 88-88Article in journal (Refereed)
    Abstract [en]

    Background: The role of family carers is increasing importance all over Europe as they contribute progressively more on to the sustainability and efficiency of national health systems. In Germany, web-based support services for carers are still unconventional.

    Methods: Around 20 carers of older people were recruited adopting convenience and snowballing approaches. They received the following services: information resources; individual support via e-mail and private messages; group support via social network. Additionally, two sub-groups of 3 people each attended a series of weekly sessions of group support via video-conferencing. Periodical reminders to carers were sent for improving participationto the community.

    Results: The web platform was well accepted by users. Carers reported they benefitted a lot from the exchange with other carers which was made possible by interactive services offered. Some users felt empowered because they became able to reflect on their own situation, they could receive helpful advice from peers and the moderator, and they could recognise themselves experience to be shared with other people in need. Weekly video-conferencing group sessions were perceived as very helpful and provided a short break fromcaring.

    Conclusions: Web-based support services seem to havea great potential in the German context. However, difficulties in recruiting carers indicates a probable widespread scepticism towards web-based initiatives addressing carers. Low digital skills in older carers isanother main barrier which should be taken into account.

  • 139.
    Schamp-Bjerede, Teri
    et al.
    Lund University, Sweden.
    Paradis, Carita
    Lund University, Sweden.
    Kucher, Kostiantyn
    Linnaeus University, Faculty of Technology, Department of Computer Science.
    Kerren, Andreas
    Linnaeus University, Faculty of Technology, Department of Computer Science.
    Sahlgren, Magnus
    Gavagai AB, Sweden.
    New Perspectives on Gathering, Vetting and Employing Big Data from Online Social Media: An Interdisciplinary Approach2015In: Abstracts Booklet, ICAME 36: Words, Words, Words – Corpora and Lexis, 2015, p. 153-155Conference paper (Refereed)
  • 140.
    Sefyrin, Johanna
    et al.
    Linköping University.
    Elovaara, Pirjo
    Blekinge Institute of Technology.
    Mörtberg, Christina
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Feminist Technoscience as a Resource for Working with Science Practices: a Critical Approach, and Gender Equality in Swedish Higher IT Educations2018In: This Changes Everything - ICT and Climate Change: What Can We Do?: HCC13 2018 / [ed] David Kreps, Charles Ess, Louise Leenen, Kai Kimppa, Springer, 2018, p. 221-231Conference paper (Refereed)
    Abstract [en]

    Science is according to the Swedish legislation for higher education (Högskoleförordningen) a central quality aim for higher educations. In the Swedish Higher Education Authority’s (UKÄ) new quality assurance system, the integration of gender equality is one of several quality aspects that are being measured. This paper concerns a planned study with the aim to explore how feminist technoscience can contribute to challenging existing science practices, and a critical approach, while at the same time work as a theoretical resource for the integration of gender equality in Swedish higher IT educations. Feminist technoscience makes possible critical questions about scientific practices in both educational contexts and in work life, about researchers’ positioning, about consequences, and about power issues. Posing such questions is central in IT educations, since we live in a society in which digital technologies increasingly constitute preconditions for a working reality, and both reproduce existing structures and form new patterns. In this reality it is central to ask whether current science practices are enough, and how feminist technoscience can make a difference, in those educations that produce the IT experts of the tomorrow. The study will be conducted as a qualitative field study with a focus on how teachers and students in Swedish higher IT educations practice science and a critical approach, and feminist technoscience in their educations.

  • 141.
    Sell, Anna
    et al.
    Åbo Akademi University, Finland.
    Walden, Pirkko
    Åbo Akademi University, Finland.
    Carlsson, Christer
    Åbo Akademi University, Finland.
    Helmefalk, Miralem
    Linnaeus University, School of Business and Economics, Department of Marketing.
    Marcusson, Leif
    Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship.
    Digital coaching to support university students’ physical activity2019In: 32nd Bled eConference Humanizing Technology for a Sustainable Society, June 16 - 19, 2019, Bled: conference proceedings / [ed] Andreja Pucihar, Mirjana Kljajić Borštnar, Roger Bons, Juergen Seitz, Helen Cripps & Doroteja Vidmar, Maribor, Slovenia: University of Maribor Press , 2019, p. 599-618Conference paper (Refereed)
    Abstract [en]

    In this paper, we aim to find out if digital coaching could support students to become physically more active. Studies show a worldwide trend of declining physical activity, and students are no exception. The search for means to keep the younger population physically active is not an easy task but technology will for sure play an important role in alleviating this trend. If a digital coach is one of the possible solutions it needs to offer support and feedback that are relevant to the students in their everyday activities. We carried out a survey with 138 undergraduate students to find out if features expected of a professional trainer who coaches athletes would be important also for a digital coach for it to be attractive and useful for students.

  • 142.
    Severson, Pernilla
    Linnaeus University, Faculty of Arts and Humanities, Department of Media and Journalism.
    Medvetna frågor och val: Utveckling av metoder för att undersöka användargenererat material i digitala kontexter2016In: Nordicom Information, ISSN 0349-5949, Vol. 38, no 3, p. 57-70Article in journal (Refereed)
    Abstract [en]

    This is an article concerning the development of methods for studying user-generated content (UGC) in digital contexts. Method development can advantageously mean applying analytical reference points: a form of perspective making and navigation with a common understanding of where different disciplines can contribute. Cultural studies on ‘pleasure’ raises the understanding connected to how UGC creates meaning for the people who use and create the material, for the content which has different meanings and for the view that politics is broader than news. Design research on ‘personas’ recalls how images of users are built into the development of services as well as in research. Informatics (computer science) ‘data mining’ deepens understanding of the importance of the digital as research material (data) and the skills that are required to analyse the data. These three analytical points of reference work in interaction with discussions related to tools about precisely how a study may be designed.

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  • 143.
    Shahzad, Eram
    et al.
    Linnaeus University, Faculty of Science and Engineering, School of Computer Science, Physics and Mathematics.
    Khan, Junaid
    Linnaeus University, Faculty of Science and Engineering, School of Computer Science, Physics and Mathematics.
    Role of Computer Mediated Communication (CMC) in growing trading organization in Pakistan2012Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    In third world countries like Pakistan, companies are growing their trading business with remarkable pace. Increase in business volume has raised the challenges to keep growth sustainable. Communication is one of the biggest challenges for most of small size trading and marketing companies in the region. Face-to-face communication is only type of communication available in companies for inter departmental and intra departmental communication. Although face-to-face is one of the best type of communication but it is not possible to have face-to-face communication all the time with all employees especially when volume of company is growing with remarkable pace. In result company faces challenges like information delay, information lost or communication handicap. These challenges affect efficiency and effectiveness of company. We performed qualitative survey with directors and employees of Abuzar Marketing and Trading Company to develop deep understanding with communication problem to eliminate it. Analyzing empirical data and literature, it is found that Computer Mediated Communication (CMC) provides synchronous and asynchronous types of communication, which could help the company to overcome communication challenges with several other potential benefits e.g. knowledge sharing, employees training, democracy in batter manners.  Since every company in region is facing similar problem, general recommendation and precautions are made to introduce computer mediated communication (CMC).

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  • 144.
    Shidende H., Nima
    et al.
    University of Dodoma.
    Igira T., Faraja
    Institute of Finance Management.
    Mörtberg, Christina
    Linnaeus University, Faculty of Technology, Department of Informatics.
    An Ethnographically Informed Participatory Design of Primary Healthcare Information Technology in a Developing Country Setting2017In: Participatory Design & Health Information Technology / [ed] Kanstrup, A.M., Bygholm, A., Bertelsen, P. & Nøhr, C, Amsterdam, Berlin, Washington DC: IOS Press, 2017, 233, p. 131-147Chapter in book (Refereed)
    Abstract [en]

    Ethnography, with its emphasis on understanding activities where they occur, and its use of qualitative data gathering techniques rich in description, has a long tradition in Participatory Design (PD). Yet there are limited methodological insights in its application in developing countries. This paper proposes an ethno- graphically informed PD approach, which can be applied when designing Primary Healthcare Information Technology (PHIT). We use findings from a larger multi- disciplinary project, Health Information Systems Project (HISP) to elaborate how ethnography can be used to facilitate participation of health practitioners in developing countries settings as well as indicating the importance of ethnographic approach to participatory Health Information Technology (HIT) designers. Further- more, the paper discusses the pros and cons of using an ethnographic approach in designing HIT.

  • 145.
    Simaki, Vasiliki
    et al.
    Linnaeus University, Faculty of Technology, Department of computer science and media technology (CM), Department of Computer Science. Lund University, Sweden.
    Mporas, Iosif
    University of Hertfordshire, UK.
    Megalooikonomou, Vasileios
    University of Patras, Greece.
    Evaluation and sociolinguistic analysis of text features for gender and age identification2016In: American Journal of Engineering and Applied Sciences, ISSN 1941-7020, E-ISSN 1941-7039, Vol. 9, no 4, p. 868-876Article in journal (Refereed)
    Abstract [en]

    The paper presents an interdisciplinary study in the field of automatic gender and age identification, under the scope of sociolinguistic knowledge on gendered and age linguistic choices that social media users make. The authors investigated and gathered standard and novel text features used in text mining approaches on the author’s demographic information and profiling and they examined their efficacy in gender and age detection tasks on a corpus consisted of social media texts. An analysis of the most informative features is attempted according to the nature of each feature and the information derived after the characteristics’ score of importance is discussed. © 2016 Vasiliki Simaki, Iosif Mporas and Vasileios Megalooikonomou.

  • 146.
    Skytte, André
    et al.
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Olsson, Victor
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Framtidens teknikinformatör: Hur Internet of Things påverkar en arbetsroll2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    A technology change towards the Internet of Things (IoT) can lead to changes for both businesses and consumers in the form of changing work roles, new ways of producing content and new ways to share content. The focus of this report has been on what this means for technical writers. To highlight this problem, an investigation has been conducted at a case company specializing in producing technical documentation and which has begun to look closer at IoT. The investigation led to the conclusion that the role of technical writer within an IoT-context looks different from a technical writer who writes traditionally. To write technical documentation for IoT, higher demands are placed on technical competence in the form of basic programming skills and object-oriented thinking.

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  • 147.
    Sormunen, Kimmo
    et al.
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Sandberg, Linus
    Linnaeus University, Faculty of Technology, Department of Informatics.
    Responstid på webbsidor: En kvalitativ studie om responstid och användarmedverkan2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Previous research shows that response time has big impact on the user's experience online. Despite this, there are no clear methodologies for how to work with response time. With this in mind, the aim of this study was to investigate how companies should work with response time in web applications and whether one should take help from users. The study was conducted using a literature study, followed by seven interviews with active professionals in the IT industry. An empirical analysis was then performed to find similarities and differences in data. The study's results show that one should define requirements that are adapted to the goals and purpose of the web application. The requirements should be defined for each function in the web application and be clear and measurable. One method of achieving this is to use the SMART criteria. To ensure that the requirements are met, performance tests should be carried out. These should be automated, and the tool used should be adapted for the application. Users can advantageously be involved in the work with response time. Whether usability test is the right method cannot be guaranteed. Monitoring is a good complement in the work with requirements for response time but cannot reproduce the user's experience nor does it replace user involvement in the production of requirements.

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    Responstid på webbsidor
  • 148.
    Sterner, Håkan
    Växjö University, Faculty of Humanities and Social Sciences, School of Management and Economics.
    Challenging the Control Paradigm in Competence Management Systems2005In: 4th International Conference on Business Informatics Research (BIR-2005), Skövde, 2005Conference paper (Refereed)
  • 149.
    Sterner, Håkan
    Växjö University, Faculty of Humanities and Social Sciences, School of Management and Economics.
    Contributions to Strategic Competence Provision: Concepts and Method2003In: Perspectives in business informatics research: proceedings of the BIR 2003 conference / [ed] Bernd Viehweger, BIR, Humboldt-Universität zu Berlin, Aachen, 2003Conference paper (Refereed)
  • 150.
    Sterner, Håkan
    Växjö University, Faculty of Humanities and Social Sciences, School of Management and Economics.
    KMM: a methodological framework for managing organisational knowledge development2001In: Proceedings of IFIP WG 8.2, July, Boise, Idaho, 2001Conference paper (Refereed)
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