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  • 55601.
    Ozturkcan, Selcen
    et al.
    İTÜ Fen Bilimleri Enstitüsü, İşletme Mühendisliği Programı, Turkey.
    Bayraktar, Demet
    İTÜ Fen Bilimleri Enstitüsü, İşletme Mühendisliği Programı, Turkey.
    Tedarikci-Alici Etkilesimlerinde Hizmetin Deger Yaratimi. [Services' Creation of Value in Supplier-Buyer Interactions]2009In: ITU Dergisi D: Muhendislik, ISSN 1303-703X, Vol. 8, no 4, p. 3-12Article in journal (Refereed)
    Abstract [en]

    Supply chain management has attracted attention from various multi-disciplinary fields, which include manufacturing, operations management, customer management and transportation. Global sourcing, time and quality based competition, improvements in technology, and environmental uncertainties have placed supply chain management as a timely topic for academic research. Defect-free, fast and reliable delivery has almost become the necessities to be in the market, rather than competitive advantage. Ever stiff competition in the global arena calls for closer coordination and better alignment between supply chain participants. Therefore, a closer examination of supplier and buyer interactions is vital. As price becomes the most important feature of a product and reduces profitability and competitive advantage, and as information technology tools that help in a closer coordination with buyer and supplier emerge, suppliers get engaged in providing services around their products. Moreover, service quality is referred as a more important order winner than the product quality. Yet differentiation via services dimension is not an easy concept to grasp. Firms often perform services according to the norms they have established over years of experience. Though, the breadth of experience commonly varies from one firm to another. Therefore, norms adopted for services vary, too. A norm considered for a specific service in one company might not exist at another company, or even if exist could be underestimated. When placed in the context of complex supply chains, this presents a supplier with often buyers that have different services’ norms. A certain aspect of a supplier’s service might be deemed superior at one buyer, while normal or even inferior at another buyer. Therefore, provision of services in supply chain management presents a promising research area. There is a need to understand if supplier’s provision of services is capable of generating superior or inferior perceived buyer value. For a firm to gain and retain value additive beneficial relationships with its buyers, its offer should often involve some social values (something that will make buyer’s life a better one) either by clearly identifying the needs of its buyers or by outperforming what other suppliers already do. Suppliers demand more information on sophisticated norms and specifications of their buyers to formulate their services. This research attempts to shed the light on the issues discussed, and also uncover the possible causes of superior perceived buyer value creation upon supplier’s provision of services in supply chain. An exploratory research model has been developed by the aid of an analogy from Snell’s Law of the physics as services creation of value has an instantaneous nature like that of the passage of a beam of light from one medium to another one. Two propositions had stemmed from the exploratory research. Firstly, lower operational medium on supply side is likely to cause inferiority in perceived buyer value for an encounter. Secondly, higher operational medium on supply side is likely to cause superiority in perceived buyer value for an encounter. A panel of experts had been devised to confirm usefulness and meaningfulness of the developed model. The research process for the panel of experts was a qualitative technique based on an interpretive orientation. Participants included 9 provincial individuals. In all, there were 19 interviews, involving 9 individuals. In four instances more than one person participated in an interview. Thirteen of the interviews were face-to-face, and three were conducted by telephone. Interviewees confirmed the model by the practices they are involved within the industry, as well as with the exemplifying issues they have presented. No changes were requested for the developed exploratory model. The main contribution of this research endeavor to academia is the developed exploratory model, which explains creation of superior perceived buyer value via provision of services in a supplier-buyer interaction. Therefore, reference disciplines, including supply chain management and services have received contribution. High levels of services are often costly for suppliers to adopt for the entire buyer base due to two major reasons: the unnecessary high costs incurred for buyers who were not necessarily expecting such high services for value creation, and the dramatically raised expectations which will set the base for all forthcoming services of the supplier that’ll force the supplier to perform an ever higher levels of services. Developed model facilitates detection of possible opportunities to improve service levels through which a supplier can create superior perceived buyer value.

  • 55602.
    Ozturkcan, Selcen
    et al.
    Özyeğin University, Turkey.
    de Kervenoael, Ronan
    Sabanci University, Turkey .
    Türkiye’de e-Bankacılık [Turkish e-Banking]: Tüketici Deneyimleri [Consumer Experiences]2008In: Paper presented at the 13th National Marketing Congress, Cappadocia, Turkey, October 25-29, 2008, 2008Conference paper (Refereed)
    Abstract [en]

    This paper re-visits the theory of strategic experiential modules in the case of Turkish e-banking e-atmospherics. It is argued that experiential marketing in the e-banking sector could be the key to greater active online migration of consumers and differentiation among the players. Two leaders of the Turkish e-banking sector, Garanti Bank and Akbank, have been chosen as the focus of exploratory analysis. First, a review of the literature is provided, and current practices are exemplified. This is followed by scale development to measure consumers’ experiences regarding the five experiential modules - sense, feel, think, act and relate. Principal component analysis is conducted on the responses of the pilot study. Findings indicate 3 groups are emerging. These are (1) recognizes the benefit of basic experiential approach, (2) demands specific experiential approach and (3) demands a holistic experiential approach. It is identified that new experiential cultural practices are emerging.

  • 55603.
    Ozturkcan, Selcen
    et al.
    Özyeğin University, Turkey.
    de Kervenoael, Ronan
    Sabanci University, Turkey.
    Kasap, Nihat
    Sabanci University, Turkey.
    Eryarsoy, Enes
    Sabanci University, Turkey.
    An Actor-Network Theory (ANT) approach to Turkish e-government gateway initiative2009In: Paper presented at the International Conference on eGovernment & eGovernance (Ice-Gov), Ankara, Turkey, March 12-13, 2009, 2009Conference paper (Refereed)
    Abstract [en]

    There are various models proposed in the literature to analyze trajectories of eGovernment projects in terms of success and failure. Yet, only the Actor-Network Theory (ANT) perspective (Heeks and Stanforth, 2007) considers the interaction factors among network actors and actants. This paper proposes the ANT for approaching to the Turkish e-Government Gateway initiative as a case study. In doing so, it provides valuable insight in terms of both local and global actornetworks which surround the initiative.

  • 55604.
    Ozturkcan, Selcen
    et al.
    Sabanci University, Turkey.
    de Kervenoael, Ronan
    Aston Business School, UK.
    Kasap, Nihat
    Sabanci University, Turkey.
    Eryarsoy, Enes
    Sabanci University, Turkey.
    Mobile phone and e-government in Turkey: practices and technological choices at the crossroad2008In: Paper presented at the International Conferences on Mobile Government and the Mobile Society, Antalya, Turkey, September 16-19, 2008, 2008Conference paper (Refereed)
    Abstract [en]

    Enhanced data services through mobile phones are expected to be soon fully transactional and embedded within future mobile consumption practices. While private services will surely continue to take the lead, others such as government and NGOs will become more prominent m-players. It is not yet sure which form of technological standards will take the lead including enhance SMS based operations or Internet based specifically developed mobile phone applications. With the introduction of interactive transactions via mobile phones, currently untapped segment of the populations (without computers) have the potential to be accessed. Our research, as a reflection of the current market situation in an emerging country context, in the case of mobile phones analyzes the current needs or emergence of dependencies regarding the use of m/e-government services from the perspective of municipality officers. We contend that more research is needed to understand current preparatory bottlenecks and front loading activities to be able to encourage future intention to use e-government services through mobile phone technologies. This study highlights and interprets the current emerging practices and praxis for consuming m-government services within government.

  • 55605.
    Ozturkcan, Selcen
    et al.
    Sabanci University, Turkey.
    Eryarsoy, Enes
    Sabanci University, Turkey.
    Kasap, Nihat
    Sabanci University, Turkey.
    de Kervenoael, Ronan
    Sabanci University, Turkey.
    Türkiye’de E-Devlet Hizmetleri İçin Mobil Telefonların Kullanımı [Using Mobile Phones for E-Government Services in Turkey]2007In: Paper presented at the Knowledge, Economy and Management Congress, Istanbul, Turkey, December 26-28, 2007, 2007Conference paper (Refereed)
    Abstract [en]

    Turkish e-society transformation has started as of April 2006. This transformation was articulated with 19 articles in the e-government section of the 2005 action plan. Within the action plan, many other projects such as VEDOP, MERNİS, e-signature, SEÇSİS (a computer aided voter registration system), Turkish national geographical information system that are closely related or a part of e-government gateway have also been elaborated. According to Turkish Statistical Institute’s (TÜİK) 2005 data only 9% of households and 80% of enterprises have access to the Internet. Based on above data, it can be concluded that even though enterprise usage patterns are similar to those in developed countries, individual Internet access rates are well below than those in developed countries. For example, broadband availability for household and enterprises are 2%, and 52%, respectively. On the other hand, approximately 72.5% of the population has access to a mobile telephony device according to TÜİK 2006 data. This rather unique Internet usage – mobile telephony usage gap presents an enormous but rather arcane potential for egovernment services over mobile phone platforms in Turkey. This study presents a thorough literature review of current and potential opportunities for using mobile phones in e-government services, and provides suggestions for applications. Moreover, this study aims to shed the light on the adoptation process of mobile phones in terms of esociety formation.

  • 55606.
    Ozturkcan, Selcen
    et al.
    Istanbul Bilgi University, Turkey.
    Fis, Ahmet Murat
    Özyeğin University, Turkey.
    Effects of essentialism on entrepreneurial intentions & efficacy2016In: Presented at the 19th EBES Conference, Istanbul, Turkey, May 26-28, 2016, 2016Conference paper (Refereed)
    Abstract [en]

    Objectives: The global gender gap in entrepreneurship still persists (Vossenberg, 2013), with more males choosing to be entrepreneurs than females. According to the essentialist theory, this gender difference might be due to the distinctions present in the genetic codes of the two sexes. Inline with the system-justification theory, essentialist beliefs assist in rationalizing sex inequality for submissive or disadvantaged positions (Kay et al., 2007), e.g., the genetic assignment of female is considered to involve weak traits, while male is associated with stronger traits. In this study, we ground our theorization on essentialism (Morton et al., 2009), which makes use of genetic causes to explain human social behavior and aim to enlighten the factor behind low levels of entrepreneurial intentions of females, through this perspective.

    Data & Methods: We’ll adopt essentialism and entrepreneurship scales to survey undergraduate students. Our sample is planned to be follow snowball approach among students of foundation universities in Turkey. Turkish entrepreneurs are reported to chose entrepreneurship out of necessity, and the ratio of woman entrepreneurs is still very low (Çetindamar, 2002; Karadeniz, 2006). We aim to comprehend to what extend the essentialism theory is capable of explaining and predicting this motivation.

    Results & Conclusions: We are still going through the data analysis phase. Our results will be of importance to scholars and practitioners working on gender equality in entrepreneurship domain.

  • 55607.
    Ozturkcan, Selcen
    et al.
    Istanbul Bilgi University, Turkey.
    Genc, Eda Aylin
    Istanbul Bilgi University, Turkey.
    Uysal, Ozan
    Istanbul Bilgi University, Turkey.
    You are What You Check-In: Socially Created Values of Places and Online Identity Formation2014In: III. European Conference on Social and Behavioral Science, Feb 6-8, 2014, Rome, Italy, 2014Conference paper (Refereed)
    Abstract [en]

    Turkey provides the fastest growing market of Foursquare in Europe, though there aren’t many tangible benefits offered to users. Our research aims to uncover the underlying reciprocal relational dynamics of socially created values of places, and online identity formation via in-depth interviews with eleven Turkish respondents.

  • 55608.
    Ozturkcan, Selcen
    et al.
    Istanbul Bilgi University, Turkey.
    Gumus, Burcu
    Istanbul Bilgi University, Turkey.
    Sustaining competitive advantage: Turk Telekom2015In: Strategic marketing: creating competitive advantage / [ed] Douglas C. West, John B. Ford & Essam Ibrahim, Oxford University Press, 2015, 3, p. 519-525Chapter in book (Refereed)
    Abstract [en]

    This case covers 'market scan/scenarios', 'internal analysis,' and 'strategic fit' from phase 1 of the marketing strategy blueprint (see Chapter 1, Figure 1.8). It primarily focuses on the question: 'Where are we now?'

  • 55609.
    Ozturkcan, Selcen
    et al.
    Özyeğin University, Turkey.
    Gunay, Nazan
    Ege University, Turkey.
    Students’ experiences in business schools2009In: Paper presented at the 27th EuroCHRIE Annual Conference, Helsinki, Finland, October 22-24, 2009, 2009Conference paper (Refereed)
  • 55610.
    Ozturkcan, Selcen
    et al.
    Istanbul Bilgi University, Turkey.
    Gursoy, Gul
    Istanbul Bilgi University, Turkey.
    On-line reviews’ impact on trust building2014In: Global Conference on Business and Finance Proceedings: Volume 9, number 1, The Institute for business and finance research , 2014, Vol. 9, p. 350-360Conference paper (Refereed)
    Abstract [en]

    An on-line consumer review, which is a popular form of consumer created information, is provided by previous consumers. It often includes information and recommendation. This novel type of the electronic word-of-mouth communication has recently been emerging as a crucial factor in trust building during on-line shopping. Our research investigates the influences of online consumer reviews impact on trust-building process with regard to quality‚ quantity, proportion of negative/positive on-line consumer reviews as well as consumers’ purchasing intentions. On-line questionnaire has been implemented to a convenience sample of 73 respondents. Our findings provide important managerial implications for better-informed etailing marketing strategy design.

  • 55611.
    Ozturkcan, Selcen
    et al.
    Özyeğin University, Turkey.
    Kasap, N.
    Eryarsoy, E.
    M-Devlet [M- Government]: Fırsatlar ve Engeller Üzerine Bir Analiz [An Analysis of Threats and Opportunities]2009In: 1. Ulusal Mobil Devlet Konferansı [1st National Mobile Government Conference], Ankara, Turkey, May 28-29, 2009, 2009Conference paper (Refereed)
  • 55612.
    Ozturkcan, Selcen
    et al.
    Linnaeus University, School of Business and Economics, Department of Marketing and Tourism Studies (MTS).
    Kasap, Nihat
    Sabancı University, Turkey.
    Arın, İnanç
    Sabancı University, Turkey.
    Saygın, Yücel
    Sabancı University, Turkey.
    Reflections of Social Support on Twitter: The Case of the Soma Mine Disaster in Turkey2023In: Digitalisation: Opportunities and Challenges for Business. ICBT 2022 / [ed] Alareeni, B., Hamdan, A., Khamis, R., Khoury, R.E., Cham: Springer, 2023, Vol. 621, p. 79-88Conference paper (Refereed)
    Abstract [en]

    Tweets posted during the Soma mine disaster that took place in Turkey provide a better understanding of the potential that social networks have for social support. The social media analytics framework and the text categorization methodology using CovNets were used to analyze 6.3 million tweets containing the keyword “soma” posted between 13 May 2014 and 23 March 2015 in Turkish. According to the findings, people used Twitter more after hearing about the terrible and tragic event. In reaction to the demand for a public day of mourning, Twitter was used to express grief and outrage. Twitter usage has expanded in unison with the involvement of charity and assistance organizations. Regardless, none of the support efforts posted on Twitter garnered widespread public participation. The results, on the other hand, showed that deep learning could accurately predict if a tweet would garner a substantial number of retweets. The findings could be beneficial for people interested in how social support organizations and policymakers use Twitter to keep the public informed during significant disasters.

  • 55613.
    Ozturkcan, Selcen
    et al.
    Bahçeşehir Üniversitesi, Turkey.
    Kasap, Nihat
    Sabanci University, Turkey.
    Cevik, Muge
    Sabanci University, Turkey.
    Zaman, Tauhid
    Massachusetts Institute of Technology, USA.
    An analysis of the Gezi Park social movement tweets2017In: Aslib Journal of Information Management, ISSN 2050-3806, E-ISSN 2050-3814, Vol. 69, no 4, p. 426-440Article in journal (Refereed)
    Abstract [en]

    Purpose: Twitter usage during Gezi Park Protests, a significant large-scale connective action, is analyzed to reveal meaningful findings on individual and group tweeting characteristics. Subsequent to the Arab Spring in terms of its timing, the Gezi Park Protests began by the spread of news on construction plans to build a shopping mall at a public park in Taksim Square in Istanbul on May 26, 2013. Though started as a small-scale local protest, it emerged into a series of multi-regional social protests, also known as the Gezi Park demonstrations. The paper aims to discuss these issues.

    Design/methodology/approach: The authors sought answers to three important research questions: whether Twitter usage is reflective of real life events, what Twitter is actually used for, and is Twitter usage contagious? The authors have collected streamed data from Twitter. As a research methodology, the authors followed social media analytics framework proposed by Fan and Gordon (2014), which included three consecutive processes; capturing, understanding, and presenting. An analysis of 54 million publicly available tweets and 3.5 million foursquare check-ins, which account to randomly selected 1 percent of all tweets and check-ins posted from Istanbul, Turkey between March and September 2013 are presented.

    Findings: A perceived lack of sufficient media coverage on events taking place on the streets is believed to result in Turkish protestors’ use of Twitter as a medium to share and get information on ongoing and planned demonstrations, to learn the recent news, to participate in the debate, and to create local and global awareness.

    Research limitations/implications: Data collection via streamed tweets comes with certain limitations. Twitter restricts data collection on publicly available tweets and only allows randomly selected 1 percent of all tweets posted from a specific region. Therefore, the authors’ data include only tweets of publicly available Twitter profiles. The generalizability of the findings should be regarded with concerning this limitation.

    Practical implications: The authors conclude that Twitter was used mainly as a platform to exchange information to organize street demonstrations.

    Originality/value: The authors conclude that Twitter usage reflected Street movements on a chronological level. Finally, the authors present that Twitter usage is contagious whereas tweeting is not necessarily.

  • 55614.
    Ozturkcan, Selcen
    et al.
    Istanbul Bilgi University, Turkey.
    Kasap, Nihat
    Sabanci University, Turkey.
    Eryarsoy, Enes
    Sabanci University, Turkey.
    M-Devlet Kullanici Kabul Potansiyeli. [M-Government User Acceptance Model]: Kumeleme Analizi ve Karar Agaci Yaklasimi. [Cluster Analysis and Decision Tree Approach]2012In: C.Ü. İktisadi ve İdari Bilimler Dergisi, E-ISSN 1303-1279, Vol. 3, no 2, p. 87-111Article in journal (Refereed)
    Abstract [en]

    M-government, a precedent of e-government, has been pursuing its emergence. Citizens need to possess a computer and access to an Internet service to benefit from the e-government services. Penetration of e-government usage is hindered by the citizens’ computer literacy, which has not yet reached the desired levels. On the other hand, a closer look at the Turkey’s cellular phone device park and mobile service coverage reveals that the device park mainly consists of new generation phones, a significant portion of the adult population owns at least one mobile phone, the majority of the landscape is covered by fast and affordable 3G Internet services. Hence, adoption of m-government approach in Turkey may bring several important advantages. This paper aims to contribute to the m-government literature by examining the user acceptance model of m-government in Turkey

  • 55615.
    Ozturkcan, Selcen
    et al.
    Linnaeus University, School of Business and Economics, Department of Marketing.
    Kasap, Nihat
    Sabanci University, Turkey.
    Ozdinc, Mesut
    Åbo Akademi University, Finland.
    Tanaltay, Altug
    Sabanci University, Turkey.
    Digital national currency: example of Sweden and e-Krona2019In: Paper presented at the 2nd International Conference on Digital Innovation, Entrepreneurship and Financing, Valencia, Spain, December 2-3, 2019, Valencia, Spain, 2019, p. 1-7Conference paper (Refereed)
    Abstract [en]

    Financial Institutions all around the world are recently discussing possibilities to launch national digital currencies to replace the cash as we know it since the Lydians invention. In this paper, we review the concept by visiting the core definitions and focus on the Scandinavian market to understand the example of Sweden and the ongoing e-Krona project. We conclude by pointing out some research questions and call upon developing future collaborative research.

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  • 55616.
    Ozturkcan, Selcen
    et al.
    Linnaeus University, School of Business and Economics, Department of Marketing.
    Kasap, Nihat
    Sabanci University, Turkey.
    Tanaltay, Altug
    Sabanci University, Turkey.
    Özdinc, Mesut
    Mimar Sinan FA University, Turkey.
    Analysis of tweets about football: 2013 and 2018 leagues in Turkey2019In: Behavior and Information Technology, ISSN 0144-929X, E-ISSN 1362-3001, Vol. 38, no 9, p. 887-899Article in journal (Refereed)
    Abstract [en]

    Football has recently developed into a unique sector with complex management and marketing functions, where novel communication technologies are employed. In this paper, we aim to contribute to the numerous fields involving emerging European sports marketing literature, social media analytics, and digital consumer behaviour. Our purpose is to explore Twitter use related with football by analysing real-time streamed data in offering a longitudinal perspective by focusing on 2013 and 2018 leagues in Turkey via the use of social media analytics framework. Retrieved dataset involved randomly selected publicly available 370 thousand and 6.8 million real-time tweets in 2013 and 2018 leagues, respectively. We report that majority of tweets about the football was posted within the three-hour window before the match independent of the match result and the importance of the result. Moreover, pre-match tweeting volume was almost a crystal ball signalling match winning. Our findings are valuable for sports managers and marketers where some key suggestions provided are to involve particular contexts of winning or losing in their after-match marketing plans, to value weekdays as much as the weekends, and to utilise the after-work prime time of social media engagement.

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  • 55617.
    Ozturkcan, Selcen
    et al.
    Linnaeus University, School of Business and Economics, Department of Marketing and Tourism Studies (MTS). Sabanci University, Türkiye.
    Kitapci, Olgun
    Akdeniz University, Türkiye.
    A sustainable solution for the hospitality industry: The QR code menus2023In: Journal of Information Technology Teaching Cases, E-ISSN 2043-8869Article in journal (Refereed)
    Abstract [en]

    This case presents a study of how QR code menus have emerged as a popular and sustainable solution for the hospitality industry in the wake of the COVID-19 pandemic. The case explores the environmental benefits of QR code menus in the restaurant industry by drawing on existing literature and examining how QR code menus can reduce paper waste, lower carbon footprint, and promote sustainable practices. The case also discusses how QR code menus contribute to several United Nations Sustainable Development Goals (SDGs), such as SDG 12 (Responsible Consumption and Production), SDG 13 (Climate Action), and SDG 17 (Partnerships for the Goals). The case concludes that QR code menus offer various benefits for restaurants and customers, such as reducing waste, enhancing customer experience, supporting local and organic food producers, and promoting responsible consumption and production. The case also suggests that QR code menus are not only a digital transformation tool but also a step towards creating a more eco-friendly and resilient restaurant industry.

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  • 55618.
    Ozturkcan, Selcen
    et al.
    Linnaeus University, School of Business and Economics, Department of Marketing.
    Merdin-Uygur, Ezgi
    Kadir Has University, Turkey.
    Conceptualizing Opportunities and Challenges Relevant to the Inclusion of Humanoid Service Robots in the Context of COVID-192022In: Human Interaction, Emerging Technologies and Future Systems V: Proceedings of the 5th International Virtual Conference on Human Interaction and Emerging Technologies, IHIET 2021, August 27-29, 2021 and the 6th IHIET: Future Systems (IHIET-FS 2021), October 28-30, 2021, France / [ed] Ahram T., Taiar R., Cham: Springer, 2022, p. 153-158Chapter in book (Refereed)
    Abstract [en]

    The COVID-19 pandemic has heightened the need for a better understanding of how service robots (SR) can aid practitioners as well as society. Individuals must not only embrace the robotic environment but also learn how tocollaborate with humanoid service robots for collective value creation. Starting with the eminence of humanoid SR in the context of the COVID-19 pandemic, we majorly focus on anthropomorphism and social exclusion. These two key concepts present both opportunities and challenges, being the most eminent areas of research in the quest for understanding society-robot relationships (PDF) Conceptualizing Opportunities and Challenges Relevant to the Inclusion of Humanoid Service Robots in the Context of COVID-19. 

  • 55619.
    Ozturkcan, Selcen
    et al.
    Linnaeus University, School of Business and Economics, Department of Marketing. Sabanci University, Turkey.
    Merdin-Uygur, Ezgi
    Kadir Has University, Turkey.
    Humanoid service robots: The future of healthcare?2022In: Journal of Information Technology Teaching Cases, E-ISSN 2043-8869, Vol. 12, no 2, p. 163-169Article in journal (Refereed)
    Abstract [en]

    Humanoid service robots made swift progress in extending a helping hand to the strained global healthcare during the COVID-19 pandemic. This case provides an overview of the robots’ inclusion in healthcare regarding pre- and intra-pandemic contexts. Specific focus is devoted to humanoid service robots as their shape, size, and mobility make them advantageous in using the physical spaces designed for humans. A collection of examples from hospitals worldwide is presented in illustrating the humanoid service robots’ deployment in healthcare during the COVID-19 pandemic. The pointed future directions aim to facilitate better decision- and policy-making that may ease human anxiety and promote greater acceptance.

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  • 55620.
    Ozturkcan, Selcen
    et al.
    Linnaeus University, School of Business and Economics, Department of Marketing and Tourism Studies (MTS).
    Merdin-Uygur, Ezgi
    Brunel University London, UK.
    Mapping the Landscape of Service Robots in Hospitality: A Bibliometric Analysis2023In: Paper presented at the 4th International Hospitality Conference on Hospitality Robotics: "Engineering, Experience, Ethics", Amsterdam, The Netherlands, June 8-9, 2023, 2023Conference paper (Refereed)
    Abstract [en]

    In recent times, the sector of robotic hospitality has undergone considerable growth and diversification, positioning itself as one of the most relevant and rapidly expanding economic fields globally. As a result of its increasing significance, it is imperative to conduct an analysis and synthesis of the existing literature on this subject over the past years. To achieve this objective, this bibliometric analysis examines the publications indexed in the Web of Science bibliometric database on the topic of `service robots` within the `Hospitality, Leisure, Sport, and Tourism` categories. The study retrieved 111 publications through a search query conducted on March 8, 2023, with the time range of analysis limited to 2017-2023. After considering the findings and reviewing the extensive literature available, we have reached a point where we can now present our primary conclusions. Among all Web of Science categories, Hospitality, Leisure, Sport, and Tourism accounted for 5% of all publications and ranked eighth. The study identified Chinese funding agencies as the most frequent funding source, alongside institutions from the USA, UK, Bulgaria, Turkey, and Macau. Ivanov, S. and Seyitoglu, F. had the most individual contributions, with 9 and 5 articles, respectively. The International Journal of Contemporary Hospitality Management and the International Journal of Hospitality Management published the most articles, with 23 and 21, respectively. In addition to providing a bird's-eye view of the emerging field through a literature map, the study also aims to investigate the top ten most cited articles in the category with a focus on ethics versus impact. This study offers valuable insights into the current state of service robots in the hospitality industry and a foundation for future research.

  • 55621.
    Ozturkcan, Selcen
    et al.
    Jönköping University, Sweden;Bahcesehir University, Turkey.
    Merdin-Uygur, Ezgi
    Kadir Has University, Turkey.
    Will robots conquer services?: attitudes towards anthropomorphic service robots2018In: Presented at the 9th International Research Symposium in Service Management (IRSSM), Ljubljana, Slovenia, July 23-27, 2018, 2018Conference paper (Refereed)
    Abstract [en]

    At the heart of the discussions about artificial intelligence (AI) and the robots’ presence in the economy and the job market (van der Zande et al., 2018) lie the anthropomorphized robots, used especially in service industries. Service robots are already being used for elderly care (Kalogianni, 2015), café and restaurant services (Frey & Osborn, 2017) and even for sexual pleasure (Krumins, 2017). Anthropomorphism is defined as imbuing the imagined or real behavior of nonhuman agents with humanlike characteristics, motivations, intentions, and emotions (Epley et al. 2007). In time, the marketplace emotions towards robots turned from excitement and empathy towards anger and fear, due to warnings of several entrepreneurs against uncontrolled AI and increased use of robots for the defense industries (Mattel, 2015). Coinciding with these findings, people are exposed to crash-tests with dummies or defense robots tested against human violence to prove real-time balance (Darrow, 2016). Mende et al. (2017) mention that the rise of service robots is a double-edged sword with increased consumer buzz and engagement on the one hand but uncomfortable feelings on the other. We argue that the level of anthropomorphism, the type of violence towards the anthropomorphic robot and the level of personal characteristics such as power and status play a role in how consumers form and report attitudes towards robots or marketing communication material that depicts such entities. One-hundred and five undergraduates (54 women, mean age = 22.73) took part in our study. Participants first responded to the scales measuring their loneliness, power and status. Participants then reported their mood and moved on to the robotic violence manipulation. Participants were randomly assigned to one of the three photographs depicting a falling robot because of direct human violence, indirect human violence or an accident. Then we measured their evaluation of the material, of the robot, WOMM intentions, their familiarity with the material and their involvement in robotics for control purposes, anthropomorphism level, pre- and post- mood, and demographics. There was a significant effect of the photograph type on attitudes towards the visual (F(2,96) = 3.274; p = 0.043), that is the indirect violence condition evoked more favorable attitudes (M = 4.34; SD = 0.19) than the accident condition (M = 3.65; SD = 0.20, p = 0.013) but not compared to the direct violence condition (M = 3.96; SD = 0.21, p = 0.180). Moreover, there was a marginally significant two-way interaction between power and photograph type on the attitudes (F(1,95) = 3.0021; p = 0.086). The photograph caused a difference in attitudes only if the individual possessed low sense of power (-1SD, 3.97 / 7.00) and not if the viewer had average (M = 4.75 / 7.00) or high sense of power (+1SD, 5.54 / 7.00). People low in power demonstrate variability across contexts (Kraus et al., 2011), which is replicated in our study using anthropomorphized robotic images. Our results are expected to have many implications and pave the way for future work looking at the interaction between the service recipient and the service provider.

  • 55622.
    Ozturkcan, Selcen
    et al.
    Linnaeus University, School of Business and Economics, Department of Marketing and Tourism Studies (MTS).
    Merdin-Uygur, Ezgi
    Brunel University London, UK.
    Yilmaz, Faruk
    Istanbul University Cerrahpaşa, Turkey.
    Ince, Ozgur
    Istanbul University Cerrahpaşa, Turkey.
    Human-robot partners in healthcare services2023In: Paper presented at AIRSI2023: The Metaverse Conference, Zaragoza, Spain, May 15-17, 2023, University of Zaragoza, Spain, 2023Conference paper (Refereed)
    Abstract [en]

    Frontier robot teams that worked for the manufacturing and defense industries were often based in remote locations far removed from daily social life. With the onset of the COVID-19 pandemic, human-robot teams increasingly co-exist, co-provide and co-form social interactions in servicescapes. Even though robots can function with a significant degree of autonomy in their perception, thinking, and action thanks to recent breakthroughs (Schepers et al., 2022), many still need humans to supplement and maintain them (Choi et al., 2020; Schepers & Streukens, 2022). Recent conceptual works in the service sector have noted the dependency between robots and workers as a topic of growing attention (de Keyser et al., 2019). 

  • 55623.
    Ozturkcan, Selcen
    et al.
    Linnaeus University, School of Business and Economics, Department of Marketing. Emlyon Business School, France;Sabanci Business School, Turkey.
    Ozdinc, Mesut
    Åbo Akademi University, Finland.
    Producotting: The Co-creative Spin-off of Boycotting and Buycotting2022In: Presented at Annual Conference of the Academy of Marketing: The Fabric of Life,  5-7 July 2022, 2022Conference paper (Refereed)
    Abstract [en]

    Co-creation, also referred to as prosumption, specifies the context where users play a central role not just as consumers but also as producers of a revenue-generating business. Among many others, Spotify, the widely popular online music streaming company, is one co-creation business example that facilitates user-made artistic goods as part of its core business model (Rayna & Striukova, 2021). Founded in 2008 in Sweden, Spotify’s business model mostly relies upon advertising revenues instead of subscription fees, while only the advertising-averse users pay for its premium ad-free streaming services. As an innovative business model, it offers consumers a platform that avoids copyright infringement for music listeners while providing the music industry with financial contribution from the revenue generated from the advertisements that music listeners are exposed to as they listen to music. 

    Yet, with the pandemic-based political in situ, news broke that some content creator artists started to challenge the technology unicorn that they had been supporting with their co-creativity. Artists have publicly declared that they chose to remove their content from Spotify as a reaction to the anti-vaccine content that it continued to host despite the open calls from many scientists and medical experts for the company to take preventive action against the spread of misleading and false claims. The political activism unfolding amongst the musician content providers, which constitute the basis – the music to listen to – for Spotify to facilitate the revenue-generating traffic of advertisements and listeners, is presenting a case that is yet to be explored in the emerging literature. As one musician said, “private companies have the right to choose what they profit from, just as I can choose not to have my music support a platform that disseminates harmful information” (Sherwood, 2022).

    Past literature on consumer behavior examines both boycotting (punishing business for unfavorable behavior) and buycotting (rewarding business for favorable behavior) as part of the political activism (Kam & Deichert, 2020; Neilson, 2010) but spares the co-creation space, where producotting recently unfolded in the example of Spotify. This manuscript aims to conceptualize the producotting, which is identified as a co-creator’s engagement to punish a co-creative business for its unfavorable behavior. A discourse analysis is planned on the publicly available resources to unpack the mechanisms, hindrances, and facilitators that lead to the act of producotting amongst the co-creators of artistic content in Spotify. The findings are expected to contribute to future studies on political prosumerism. 

  • 55624.
    Ozturkcan, Selcen
    et al.
    Linnaeus University, School of Business and Economics, Department of Marketing. Sabancı University, Turkey.
    Senel, Kerem
    Istanbul University – Cerrahpasa, Turkey.
    Ozdinc, Mesut
    Åbo Akademi University, Finland;Mimar Sinan FA University, Turkey.
    Framing the Central Bank Digital Currency (CBDC) revolution2022In: Technology Analysis & Strategic Management, ISSN 0953-7325, E-ISSN 1465-3990Article in journal (Refereed)
    Abstract [en]

    As global cooperation to develop and launch CBDCs further unfolds, the revolutionary innovation presents an emerging research field. This paper aims to provide a framework of CBDC by stressing its differences from other available digital currencies and cash in terms of advantages and disadvantages. The CBDC outlook, in its current and future, is presented. Additionally, an exploration of the prevalent themes in a cross-sectional analysis of tweets posted between 17 and 25 March 2021 with the #CBDC hashtags are presented to complement the discussion on the emerging landscape for informing the policy – and decision-makers on the opportunities and challenges involved.

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  • 55625.
    Ozturkcan, Selcen
    et al.
    Istanbul Bilgi Univ, Istanbul, Turkey.
    Sengun, Sercan
    Istanbul Bilgi Univ, Istanbul, Turkey.
    Pleasure in Pain: How Accumulation in Gaming Systems Can Lead to Grief2016In: Gamer Psychology and Behavior / [ed] Bostan, B, Springer, 2016, p. 41-55Chapter in book (Refereed)
    Abstract [en]

    This chapter applies the concepts of regulatory focus and regulatory fit into gaming structures and articulates their effects especially inside massively multiplayer games to understand the behavior of players inside gaming structures, as well as emotional transitions associated with them.

  • 55626.
    Ozturkcan, Selcen
    et al.
    Istanbul Bilgi University, Turkey.
    Tuncalp, Deniz
    Istanbul Technical University, İstanbul, Turkey.
    Case study 8: iGaranti: Expanding the frontiers of mobile banking innovation2016In: Services Marketing Cases in Emerging Markets: An Asian Perspective, Springer, 2016, p. 89-106Chapter in book (Refereed)
    Abstract [en]

    iGaranti have claimed many awards and recognitions, in addition to the wide press coverage. Two years into its launch, iGaranti counted for an active user base of 110 k. However, the spread of its reach was only about 2?% of the active mobile banking users in the market. Mr. Yilmaz worried about the bottlenecks that had limited further user acceptance and engagement. 

  • 55627.
    Ozturkcan, Selcen
    et al.
    Linnaeus University, School of Business and Economics, Department of Marketing.
    Tuncalp, Deniz
    Istanbul Technical University, Turkey.
    TazeDirekt.com: branding charm or operational basics?2019In: Case Studies in Food Retailing and Distribution / [ed] John Byrom & Dominic Medway, Woodhead Publishing Limited, 2019, 1, p. 37-52Chapter in book (Refereed)
    Abstract [en]

    TazeDirekt had cloned “FreshDirect” to Turkey with a very similar name and faced with a growing demand at the Turkish e-commerce market. It was an online grocery store, e-tailing organic, genetic modification free food primarily from small, local producers and from its organic farm to health-conscious and gourmet people in three big cities of Turkey. Customers were happy with the freshness, quality, and the superior service provided. Unfortunately, the profit levels were not enough to cover the operational and marketing costs of this market positioning. As the number of orders increased in scale, the savings in the unit costs were not enough to sustain the business and cover the costs of providing high-quality products with a superior service. In February 2016, the founder suddenly decided to close the business, declaring its failure. Later, in November 2016, Migros, the most massive multibrand food retail chain of Turkey, purchased the TazeDirekt and its online assets as its new online retail brand to complement its portfolio of brands.

  • 55628.
    Ozturkcan, Selcen
    et al.
    Linnaeus University, School of Business and Economics, Department of Marketing.
    Yolbulan Okan, Elif
    Bahcesehir University, Turkey.
    Introduction2018In: Marketing Management in Turkey / [ed] Selcen Öztürkcan and Elif Yolbulan Okan, Emerald Group Publishing Limited, 2018, p. 3-8Chapter in book (Other academic)
  • 55629.
    Ozturkcan, Selcen
    et al.
    Linnaeus University, School of Business and Economics, Department of Marketing.
    Yolbulan Okan, ElifBahçeşehir University, Turkey.
    Marketing management in Turkey2018Collection (editor) (Refereed)
    Abstract [en]

    Emerging market economies have long been a significant driver of global growth, and since the beginning of the new millennium they have gained greater importance than ever. Economists state that the economies of emerging countries are rapidly catching up with those of developed countries and are even predicted to overtake some of them by 2020. A deep understanding of emerging markets is crucial, then, to build tailored products and marketing programs that will capitalize on such rapid growth. 

    In Marketing Management in Turkey, Selcen Ozturkcan and Elif Yolbulan Okan present the reader with marketing opportunities, market potential, and standardization and customization opportunities available within a fast-growing emerging economy—namely, the Turkish economy. Along the way, the book also offers important insights into issues affecting similar emerging markets by detailing the common perceptions and misconceptions around the unique opportunities they appear to offer.  

    This book will be of keen interest to practitioners interested in investing in emerging markets, and it will also have much to offer to researchers and students interested in the future of the global economy.

  • 55630.
    Ozturkcan, Selcen
    et al.
    Linnaeus University, School of Business and Economics, Department of Marketing.
    Özdinc, Mesut
    Åbo Akademi University, Finland;Mimar Sinan Fine Arts University, Turkey.
    A deadly game user experience: the case of #BlueWhaleChallenge2020In: Game user experience and player-centered design / [ed] Barbaros Bostan, Cham: Springer, 2020, p. 395-407Chapter in book (Refereed)
    Abstract [en]

    Lately, the Blue Whale Challenge, which is also known as the Blue Whale Game, received public attention via the countless news about teenagers all around the world harming themselves as they engage with the so-called game (Balhara et al., Asia Pac Psychiatry, 10(3), 2018; Sousa et al., Int J Soc Psychiatry, 63(8), 796–797, 2017). Though referred to as a game, it involves a series of self-harming tasks (Narayan etal., Indian J Psychiatry, 61(1), 2019), which spread via social media for completion in 50 days.The final task reported as to commit suicide (Khattar et al., White or Blue, the Whale gets its Vengeance: A Social Media Analysis of the Blue Whale Challenge, 2018). The victims of the Blue Whale Challenge, being mostly teenagers and young adults, the significant concern rising from the families calls for the topic to treated as that of a severe public health issue (Kumar et al., Psychobiological determinants of ‘Blue Whale Suicide Challenge’ victimization: A proposition for the agency mediated mental health risk in new media age, 2017). To this date, the blue whale challenge is perhaps the only game that demands its user to end his/her life for completing the game (Mukhra et al., Sci Eng Ethics, 25(1), 285–291, 2019). This chapter aims to explore the collection of news that involved the often-deadly game user experiences. Contributions are in several folds starting from the game user experience field to the gamer psychology as well as public health policy development and text analysis of broadcasted news surrounding a critical public concern.

  • 55631.
    Ozturkcan, Selcen
    et al.
    Linnaeus University, School of Business and Economics, Department of Marketing and Tourism Studies (MTS). Sabanci University, Turkey;INTI International University, Malaysia.
    Özdinc, Mesut
    Åbo Akademi University, Finland.
    Flygskam and its Implications for Sustainable Tourism: A Social Media Analysis of the Flight Shaming2024In: Marketing and consumer behaviour in sustainable tourism / [ed] Maria Palazzo;Pantea Foroudi, London: Routledge, 2024, p. 158-174Chapter in book (Refereed)
    Abstract [en]

    The phenomenon referred to as flygskam, which may be literally translated as “flying shame”, is the focus of this proposed chapter. This flygskam movement was initially started in Sweden, but it has since spread to a number of countries all over the world, despite only having a small amount of traction in the countries that are geographically adjacent to Sweden, such as Finland, Denmark, and Norway. In an era in which there is an imminent problem caused by climate change, the objective of the flygskam movement is to develop an action that will persuade people to avoid flying by shaming them on social media whenever flight praise sharing appears. The flygskam movement aims to raise awareness about the negative consequences that flying has on the environment. Researchers have shown interest in the flygskam movement; however, the majority of their efforts have been concentrated on applying more conventional research methods, such as interviewing people about their thoughts on how they understand the movement and how it influences the travel decisions they make. Research focused either on consumers, industry players, news coverage or social media practices but did not present a broad perspective to suggest a comprehensive conceptual model in between the different actors and media involved. This chapter’s objective is to provide the reader with a state-of-the-art review of present research and aims to contribute to the emerging research by suggesting an inclusive conceptual framework, which we further aim to test with data retrieved from social media. Given that the movement is disseminated through social media for consumer choices in the physical world, the implication of our research is particularly important to account for both actual and virtual behavioural patterns unfolding.

  • 55632.
    Ozturkcan, Selcen
    et al.
    Istanbul Bilgi University, Turkey.
    Şengün, Sercan
    Istanbul Bilgi University, Turkey.
    Gaining reward vs. avoiding loss: When does gamification stop being fun?2015In: Emerging Research and Trends in Gamification / [ed] Harsha Gangadharbatla & Donna Z. Davis, IGI Global, 2015, p. 48-71Chapter in book (Refereed)
    Abstract [en]

    This chapter enhances the dyadic gain-loss concept by presenting findings of a research project on uncovering whether the efficiency component of gamification could be better attained by balancing a shift from gain to loss, or completely avoiding it altogether. The gamification of any system requires a good selection and balance of game design elements to make the overall experience fun, as well as gaming emotions to keep it intrinsically rewarding. However, if not designed properly, participators of a gamified system that expect the prospect of gaining rewards, may ultimately realize a shift of engagement from gain to avoiding losses any earned status, badge, experience, or popularity often defined within the periphery of the gamified system. Findings reveal changing levels of motivation within different participatory foci, where loss avoidance (punishment scenarios) generates more motivation than the prospect of gaining rewards.

  • 55633.
    P Wissel, Linus
    Linnaeus University, Faculty of Social Sciences, Department of Political Science.
    Den demokratiska skolan i teori och praktik: Styrdokumentens formuleringar och gymnasielärares inställning till att fostra demokratiska medborgare2019Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The aim of this study is to investigate the Swedish curriculum’s and high school teacher’s views on educating democratic citizens. More than any other country Swedish schools puts value in students’ rights to influence their own education and everyday life in school, an aim portrayed in the curriculum and a heavy amount of research on the subject. The question imposed will be analyzed through three central themes surrounding the school as a democratic institution – the school’s two-sided mission as suppliers of knowledge and educating democratic citizens, the possibility of students to exert influence, and class councils as an arena for deliberative democracy. These three themes will further be analyzed through a theoretical framework consisting of Robert A Dahl’s criteria for a democratic process, customized for an educational environment with the help of earlier research, including the writings of educational philosopher John Dewey.

     

    The result of the study is that although these three themes show great potential in shaping students into democratic citizens, in theory, the participating teachers speak of a difficulty in transforming these goals in their everyday work following a number of obstructions. A few examples of such is time pressure, focus on grades and lack of knowledge as well as lack of interest in participating among students.  

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  • 55634.
    P Wissel, Linus
    Linnaeus University, Faculty of Arts and Humanities, Department of Cultural Sciences.
    Nkrumahismen som utvecklingsfilosofi: En mall för den afrikanska kontinentens väg till social, politisk och ekonomisk utveckling2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
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    Nkrumahismen som utvecklingsfilosofi
  • 55635.
    Paanalahti Abrahamsson, Isabelle
    et al.
    Linnaeus University, Faculty of Health and Life Sciences, Department of Psychology.
    Furuholm, Matilda
    Linnaeus University, Faculty of Health and Life Sciences, Department of Psychology.
    Skönhet och sociala medier: Unga kvinnors upplevelser av skönhetsideal och skönhetsingrepp, samt deras upplevelse av sociala mediers påverkan på dessa2022Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Beauty ideals and the aspiration to adhere to them is not a new phenomenon, but one that has existed in different cultures and societies throughout time. However, today we have cosmetic procedures as an increasingly accessible method to achieve the prevailing ideal. In addition, today it is more available and easier than ever to be exposed to beauty ideals and cosmetic procedures through social media. The purpose of this study was to explore how young women view beauty ideals and cosmetic procedures, and how they experience that social media affects these. This was done through eight semi-structured interviews with women of the ages 23-29. The material was analysed through a thematic analysis, which resulted in the themes Beauty Ideals (Natural Beauty, Ideal Body, Striving, Cosmetic Procedures), Social Influence (Trends and Norms, Social Context, Social Feedback, Society’s Double Standard) and Self Image (Internalised Ideals, Self-worth, Conscious Avoidance). The result showed that they experience their beauty ideals and opinions on cosmetic procedures as being created through the interaction with the social context of the individual. With different levels of awareness the women expressed their ideals as being internalised through society’s trends and norms, the social context and social feedback. These ideals affected their self image and well-being.

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  • 55636.
    Paananen, Erik
    Linnaeus University, Faculty of Social Sciences, Department of Political Science.
    Stalling Democracy in the Middle East: Failure of US Foreign Policy or Absence of Democratic Culture?2022Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The objective of this essay is to investigate whether the repeated failures to democratize in the Middle East depends on the United States' unsuccessful foreign policy or if it is caused by an absence of democratic culture, focusing primarily on Afghanistan whilst also including Iraq and Libya based on the criteria of having been the subject of US military incursion(s). The research made for this paper is based upon the case study method combined with a quantitative dataset from the Arab Barometer in order to measure democratic culture. In this study it is found that US foreign policy has played a major role in the current state of the aforementioned countries with democratic culture being an important, albeit not essential aspect. 

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  • 55637.
    Paananen, Jonna
    Linnaeus University, Faculty of Health and Life Sciences, Department of Biology and Environmental Science.
    Hästens smärtansikte: Identifiera smärta i hästens ansiktsuttryck2020Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Att kunna upptäcka smärta hos hästen är viktigt ur välfärdssynpunkt. Hästen är ett bytesdjur som döljer sin smärta från predatorer för att öka chanserna för överlevnad. Hästen kan dölja sin smärta länge utan att det upptäcks och kan då leda till onödigt lidande för hästen. Smärtbedömning kan vara svårt, smärta är komplext och påverkas av flera olika faktorer. Sedan länge finns det metoder för att mäta smärta hos häst genom bland annat palpation och beteende observationer, dessa metoder kräver dock tid, träning och erfarenhet. Ett relativt nytt forskningsområde är att bedöma smärta i hästens ansiktsuttryck. Detta har gjorts med framgång med en del olika metoder bland annat Horse Grimace Scale (HGS) samt An Equine Pain Face. Metoden HGS innebär betygsättning av fördefinierade områden i hästens ansiktsuttryck. Denna metod kan indikera smärta samt smärtans intensitet. HGS har applicerats på olika smärtsamma situationer. Studier inom HGS indikerar att HGS är en användbar, pålitlig och enkel metod att utvärdera smärta som endast kräver minimal träning för att lära sig. An Equine Pain Face har studerat hästens smärtansikte i detalj, beskrivningen av smärtansiktet kan vara ett användbart verktyg för att förbättra verktyg för smärtigenkänning hos hästar med mild till måttlig smärta.

    Syftet med studien var att undersöka hur hästens smärtansikte ser ut, hur används metoderna för utvärdering av smärta i ansiktsuttrycket och hur pålitliga är metoderna?

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    Hästens smärtansikte
  • 55638.
    Paape, Anna
    Linnaeus University, Faculty of Arts and Humanities, Department of Design.
    moving between futures: How can exhibition design, in the context of activism, through empathetic storytelling explore futures in relation to the planetary emergency, that inspires sustainable agency?2023Independent thesis Basic level (degree of Bachelor of Fine Arts), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In the project "moving between futures" I explored through an interactive design exhibition and a performative event on the streets how design can be used to encourage and to reflect on ones own wishes and fears regarding the future in relation to the climate crisis which we are living and facing. Part of the exploration process were a story gathering workshop and engagement with activists.

    This is a project about you, me, us. About the total sum of being alive, feeling alive and breathing in reality. It is about a deep unconscious knowledge that we never learned to process and act upon.

    It is about listening first and taking action later, together. About understanding that we are alive at the same time, at the edge of no return. It is about the stories we tell each other when we dream and the ones we tell each other when we wake up screaming from a nightmare - the inbetween and the million, trillion directions we can decide to take from here.

    This project is about the climate disaster we are facing and how we need to find agency within ourselves together. We can still move between these futures.

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  • 55639.
    Pablo Pelayo, Borja
    et al.
    University of Kalmar, Baltic Business School.
    Zheng, Wei
    University of Kalmar, Baltic Business School.
    A discussion of motivation for creativity within the business context: From the perspective of the Generation Y2009Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Creativity is one of the “hottest” words in today’s business world. Especially in the trend ofglobalization and fast development of the modern technology, creativity has become the mosteffective way for companies to survive and stay competitive in global market.Due to the importance of creativity, various researches have been conducted and it has been studiedfrom many possible perspectives. The purpose of our study is to understand how to motivate thenew generation—the Generation Y, who is getting into workforce, to be creative. After weunderstand the new blood, we will move one step forward and try to find out what is happening incompanies regarding the motivation of young employees.In this Master Thesis, a variety of theories in the realms of creativity, motivation, social change andmanagement innovation will be reviewed and applied to guide our research. We will analyze theinterviews conducted to several young people and two experts to get a deeper understanding onGeneration Y. Then we will study the cases of Microsoft and Pixar to understand what companiesare doing. Finally, some possible advice and suggestions to company managers and leaders will bepresented in the conclusion.

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    FULLTEXT02
  • 55640.
    Packalen, Karel
    University of Kalmar, School of Pure and Applied Natural Sciences.
    Om spridningsproblem med Positon-potentialer1998Other (Other academic)
  • 55641.
    Packalen, Karel
    et al.
    University of Kalmar, School of Pure and Applied Natural Sciences.
    Kurasov, P.
    Inverse Scattering Transformation for Positons1999In: J. Phys. A: Math Gen., Vol. 32, p.1269-1278Article in journal (Refereed)
  • 55642.
    Pacuski, Wojciech
    et al.
    University of Warsaw, Poland.
    Grzeszczyk, Magdalena
    University of Warsaw, Poland.
    Nogajewski, Karol
    University of Warsaw, Poland.
    Bogucki, Aleksander
    University of Warsaw, Poland.
    Oreszczuk, Kacper
    University of Warsaw, Poland.
    Kucharek, Julia
    University of Warsaw, Poland.
    Połczyńska, Karolina E.
    University of Warsaw, Poland.
    Seredyński, Bartłomiej
    University of Warsaw, Poland.
    Rodek, Aleksander
    University of Warsaw, Poland.
    Bożek, Rafał
    University of Warsaw, Poland.
    Taniguchi, Takashi
    National Institute for Materials Science, Japan.
    Watanabe, Kenji
    National Institute for Materials Science, Japan.
    Kret, Slawomir
    Polish Academy of Sciences, Poland.
    Sadowski, Janusz
    Linnaeus University, Faculty of Technology, Department of Physics and Electrical Engineering. University of Warsaw, Poland;Polish Academy of Sciences, Poland.
    Kazimierczuk, Tomasz
    University of Warsaw, Poland.
    Potemski, Marek
    Laboratoire National des Champs Magnétiques Intenses, France;University of Warsaw, Poland.
    Kossacki, Piotr
    University of Warsaw, Poland.
    Narrow Excitonic Lines and Large-Scale Homogeneity of Transition-Metal Dichalcogenide Monolayers Grown by Molecular Beam Epitaxy on Hexagonal Boron Nitride2020In: Nano Letters, ISSN 1530-6984, E-ISSN 1530-6992, Vol. 20, no 5, p. 3058-3066Article in journal (Refereed)
    Abstract [en]

    Monolayer transition-metal dichalcogenides(TMDs) manifest exceptional optical properties related to narrow excitonic resonances. However, these properties have been so far explored only for structures produced by techniques inducing considerable large-scale inhomogeneity. In contrast, techniques which are essentially free from this disadvantage, such as molecular beam epitaxy (MBE), have to date yielded only structures characterized by considerable spectral broadening, which hinders most of the interesting optical effects. Here, we report for the firsttime on the MBE-grown TMD exhibiting narrow and resolved spectral lines of neutral and charged exciton. Moreover, our material exhibits unprecedented high homogeneity of optical properties, with variation of the exciton energy as small as ±0.16 meV over a distance of tens of micrometers. Our recipe for MBE growth is presented for MoSe2 and includes the use of atomically flat hexagonal boron nitride substrate. This recipe opens a possibility of producing TMD heterostructures with optical quality, dimensions, and homogeneity required for optoelectronic applications.

  • 55643.
    Paczkowska, J
    et al.
    Umeå University ; Umeå Marine Science Centre.
    Rowe, OF
    Umeå University ; Umeå Marine Science Centre ; University of Helsinki, Finland.
    Schlüter, L
    DHI Water & Environment, Denmark.
    Legrand, Catherine
    Linnaeus University, Faculty of Health and Life Sciences, Department of Biology and Environmental Science.
    Karlson, B
    Swedish Meteorological and Hydrological Institute.
    Andersson, A
    Umeå University ; Umeå Marine Science Centre.
    Allochthonous matter: an important factor shaping the phytoplankton community in the Baltic Sea2017In: Journal of Plankton Research, ISSN 0142-7873, E-ISSN 1464-3774, Vol. 39, no 1, p. 23-34Article in journal (Refereed)
    Abstract [en]

    It is well-known that nutrients shape phytoplankton communities in marine systems, but in coastal waters allochthonous dissolved organic matter (ADOM) may also be of central importance. We studied how humic substances (proxy of ADOM) and other variables influenced the nutritional strategies, size structure and pigment content of the phytoplankton community along a south–north gradient in the Baltic Sea. During the summer, the proportion of mixotrophs increased gradually from the phosphorus-rich south to the ADOM-rich north, probably due to ADOM-fueled microbes. The opposite trend was observed for autotrophs. The chlorophyll a(Chl a): carbon (C) ratio increased while the levels of photoprotective pigments decreased from south to north, indicating adaptation to the darker humic-rich water in the north. Picocyanobacteria dominated in phosphorus-rich areas while nanoplankton increased in ADOM-rich areas. During the winter–spring the phytoplankton biomass and concentrations of photoprotective pigments were low, and no trends with respect to autotrophs and mixotrophs were observed. Microplankton was the dominant size group in the entire study area. We conclude that changes in the size structure of the phytoplankton community, the Chl a:C ratio and the concentrations of photoprotective pigments are indicative of changes in ADOM, a factor of particular importance in a changing climate.

  • 55644.
    Paddison, Brendan
    et al.
    York St John University, UK.
    Höckert, Emily
    Linnaeus University, School of Business and Economics, Department of Organisation and Entrepreneurship.
    Crossley, Émilie
    Otago Polytechnic, New Zealand.
    Special issue: Building our stories: Co-creating tourism futures in tourism research, education and practice2019In: Journal of Teaching in Travel and Tourism, ISSN 1531-3220, Vol. 19, no 1, p. 1-7Article in journal (Other academic)
    Abstract [en]

    Storytelling is a powerful way of exploring the past, crafting values in the present, and imagining the future. Stories, told from different perspectives and drawing from diverse experiences, can build shared understandings, empathy and care. Everyday stories of tourism - coping, success, empowerment, nurturing, disruption, relationship building and activism - are important tools that help students, teachers, researchers, practitioners and community members reflect and learn. The stories that we tell join the streams of wider narratives, shaping our understanding of the world and the ways in which we encounter it, thus providing a worldmaking function. Engaging in storytelling is anything but a benign activity as different narratives are continuously constituting and naturalizing the world and our relations with others. Tourism scholar Keith Hollinshead (2004) describes worldmaking as collaborative processes that essentialize and normalize peoples, places and practices. Hence, the notion of worldmaking calls for critical reflection on the ways in which stories enact, reinforce and alter power relationships by erasing alternative stories and by giving to voices in the margins. For us as tourism educators, storytelling unlock doors, opens new spaces for multiple ways of knowing and being, and moves towards more sustainable, hopeful, caring and ethical worldmaking in tourism.

  • 55645.
    Padel, René
    Växjö University, Faculty of Humanities and Social Sciences, School of Social Sciences.
    Tysklands väg mot ett mångkulturellt samhälle och den aktuella debatten om2007Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The paper submitted deals with Germany´s development from a country of emigrants into a country for immigrants during the fifties. The various phases of immigration are exposed to a general analys so that continuity and changes of the development will become clear. In addition the author´s intension is to describe Germany´s current policy of integration concerning The Muslim minority. Facts are given of how politically active people take notice of the tensions between the Muslim minority and the society as a whole and how they are looking for possibilities to reduce these tensions. Nowadays changes are in the offing with regard to the discussion about integration of Muslims into the German society.The empirical research proves the discussion has changed from the necessity of a multicultural policy towards a position of civic assimilation.

  • 55646.
    Padeloglou, Elin
    et al.
    Linnaeus University, School of Business and Economics, Department of Management Accounting and Logistics.
    Bloom, Tina
    Linnaeus University, School of Business and Economics, Department of Management Accounting and Logistics.
    Abo Sabih, Sara
    Linnaeus University, School of Business and Economics, Department of Management Accounting and Logistics.
    Orsaker till saldoavvikelser och kostnader för bristsituationer: En fallstudie på Volvo CE Braås Inbound Logistics avdelning2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Titel: Orsaker till saldoavvikelser och kostnader för bristsituationer- En fallstudie på Volvo CE Braås Inbound Logistics avdelning

    Bakgrund: Företag lägger allt större vikt vid att arbeta med kontinuerliga förbättringar och kvalitetsutveckling av sin verksamhet. Alltmer krävande kunder och en ökad global konkurrens har gjort att utvecklingen går mot att kvalitet blir ett av de mer centrala kundvärdena för företag. Genom att använda kvalitet som en konkurrensfördel kan företag förbättra sin lönsamhet och tillgodose kundernas önskemål genom att minska de icke-värdeskapande aktiviteter som finns hos företaget. Saldoavvikelse är en kvalitetsbrist som kan leda till stora kostnader i form av extra arbete, extra administrativa aktiviteter och extra transporter.

    Syfte: Syftet med studien är att identifiera bakomliggande orsaker till bristsituationer samt att identifiera och beräkna kostnaderna som uppstår till följd av dessa, med avsikt att motivera och möjliggöra förbättringsarbete.

    Metod: Studien är en kvalitativ fallstudie på Volvo CE Braås. Analysmetoden utformning av förklaring används för att förklara varför kostnaden för bristsituationer orsakade av saldoavvikelser hos Inbound Logistics blir större än förväntat.

    Resultat: De orsaker som har identifierats beror på olika kvalitetsbrister som kan ha sin grund i systemet, arbetsrutiner och hur arbetsrutiner tillämpas. Fyra huvudorsaker har identifierats vilka är system, kommunikation, operatör och leverantör. De bakomliggande orsakerna resulterar i slöseri i form av icke-värdeskapande aktiviteter som inte för med sig någon nytta för kunden. Som en följd av en bristsituation tillkommer kostnader för falska saldoavvikelser, negativa saldoavvikelser, extratransporter och arbetskostnader. För år 2018 var den totala kostnaden för saldoavvikelser hos Volvo CE i Braås var 830 441 kr, varav 693 96 kr ansvarar Inbound Logistics för. 

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  • 55647.
    Padeloglou, Elin
    et al.
    Linnaeus University, School of Business and Economics, Department of Management Accounting and Logistics.
    Ullgren, Moa
    Linnaeus University, School of Business and Economics, Department of Management Accounting and Logistics.
    Mindre plastfilm vid lastsäkring: En fallstudie hos Martin & Servera2020Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [sv]

    Bakgrund: Trots plastfilmen negativa miljöpåverkan används den idag i hög

    utsträckning som förpackningsmaterial vid lastsäkring, detta då plastens

    materialegenskaper överträffar andra konkurrerade material. Plastfilm är ett

    förbrukningsmaterial, vilket gör att det inte kan återanvändas och stora mängder

    avfall skapas. Trots vetskapen om plastavfallets negativa påverkan på miljön läggs

    tonvikten på den ekonomiska aspekten när förpackningsmaterial diskuteras, medans

    miljön utlämnas eller har mindre fokus.

    Syfte: Studiens syfte är att utifrån identifierade faktorer utvärdera alternativa

    lastsäkringsmetoder som leder till en minskad användning av plastfilm utan att

    äventyra kvalitén på livsmedelsvaror under transport.

    Frågeställningar:

    (1) Vilka faktorer påverkar val av lastsäkringsmetod vid samlastade livsmedel?

    (2) Vilka alternativa lastsäkringsmetoder kan vidtas för att minska användningen av

    plastfilm i lastsäkringsprocessen?

    Genomförande: Denna studie motsvarar en enfallsstudie som är utförd hos Martin

    & Servera. Empiri insamling har främst skett via semi-strukturerade intervjuer och

    direkta observationer. I och med Covid-19 har även strukturerade intervjuer behövs

    genomföras. Utifrån observationer och intervjuer har en kartläggning av Martin &

    Serveras utgående logistik samt lastsäkringsprocess skett för att finna faktorer som

    påverkar valet av lastsäkringsmetod. Faktorerna har stått till grund vid framtagning

    av utvärderingskriterier, som har använts för att utvärdera alternativa

    lastsäkringsmetoder. De alternativa metoderna är funna genom intervjuer.

    Resultat: Totalt identifierades sju faktorer som påverkar val av lastsäkring metod:

    förpackningsformer, typ av lagersystem, lagerarbetare, krav/lagar/regleringar, typ

    av lastbärare, omslagsmaterialets egenskaper samt vilket typ av produkt som

    hanteras. Utifrån faktorerna framställdes utvärderingskriterier som sedan

    applicerades på fyra alternativa lastsäkringsmetoder (Plastskiva, Add-On Door Flex,

    2 Kompletterande Dörrar samt Bioplastfilm). Samtliga metoder bidrog till minskad

    användning av plastfilm. Utifrån utvärderingskriterierna; Skydd & Stabilitet,

    Krav/Lagar/Reglering, Kostnad, Tidsåtgång, Miljö rekommenderas plastskivan som

    första alternativa lastsäkringsmetoden till plastfilm.

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  • 55648. Padgett, Ron
    Ο κόσμος δίχως τον Τζον Άσμπερι: [The world without John Ashbery]2022In: χάρτης / Hartis, ISSN 2732-8279, no 39Article in journal (Other (popular science, discussion, etc.))
  • 55649. Padgett, Ron
    Ρον Πάτζετ, Πέρασα ωραία μαζί σου πάλι: Ron Padgett, Perasa orea mazi sou pali2021Book (Other (popular science, discussion, etc.))
  • 55650.
    Paegle, Jonna
    Linnaeus University, Faculty of Social Sciences, Department of Education and Teacher's Practice.
    Närhet och vila i förskolan: En studie om närhet och vila i uteförskolan i jämförelse med den traditionella2020Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Syftet med detta examensarbete är att jämföra hur förskollärare i utomhusförskolor jämfört med förskollärare i den traditionella förskolan tillfredsställer barnens behov av vila och närhet. Undersökningen sker med hjälp av intervjuer av förskollärare på olika verksamheter. I bakgrunden redogörs för uppkomsten av uteförskolor, vad förskolans styrdokument, Lpfö(2018), säger om begreppen närhet och vila samt vad dessa begrepp betyder för barn som vistas i förskolan. Bowlbys (2010) anknytningsteori redovisas också eftersom det är denna teori studien lutar sig emot. Resultatet visar att förskollärare översätter närhet med trygghet även om det skiftar i praktiken. Pedagogerna är överens om att vilan är viktig men att det pratas för lite om denna viktiga del av barnens dag.

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