This paper examines how brand museums, as themed environments, commodify and transfer the cultural heritage of organisations to their stakeholders. We conduct a qualitative study based on six in-depth interviews with top management professionals at the IKEA Museum. Rooted deeply in the Swedish socio-cultural ecosystem, the IKEA Museum uses various strategies to commodify its cultural heritage, such as displaying historical artefacts, creating interactive exhibits, narrating stories of innovation and social responsibility, and offering co-creation opportunities to visitors. In doing so it plays a prominent role in enabling cultural transfer and fosters intergenerational cultural memory among its stakeholders. The theoretical conceptualization is presented by proposing the Synthesis of Cultural Transfer, Value Outcomes, and Intergenerational Memory framework (SCTIM), and implications are discussed.

Reducing carbon emissions is a top priority for combating climate change, and the use of wood products is one important strategy toward this direction. However, the impact pathways of wood products remain subjective to uncertainties, and there is a lack of consensus over the methodology for assessing impacts. This review focuses on the accounting of benefits, when wood-based products substitute non-wood products. The carbon impact of substitution is measured through the substitution factor (SF), which is derived from a comparative estimation of greenhouse gas (GHG) emissions of wood and non-wood products, using life cycle assessment (LCA). The calculation of SF is influenced by several factors such as system boundaries, functional unit, life cycle stages, product types, substitution assumptions, and end-of-life considerations. This review addresses the previously mentioned challenges and provides a summary of SFs for longer-lived wood products, categorized by product type, system boundary, and country. The findings show that SFs for wood products are higher in construction applications than in interior or furniture uses, with regional variations reflecting differences in the substitution effect. Among product categories, the sawnwood category exhibits the highest SF, followed by engineering wood products and wood-based panels. GHG emissions estimates are sensitive to whether biogenic carbon is accounted for, which in turn influences the respective SFs. Different biogenic carbon accounting methods yield varying outcomes, making this a divisive issue in LCA. Additionally, this review identifies sources of variability and uncertainty in SFs estimation and highlights a range of challenges linked to LCA aspects. Therefore, this review emphasize precautions within the LCA domain to ensure a more realistic estimation of carbon impacts while managing variability and uncertainties.

Purpose - Via the lens of the ego-depletion phenomenon (Baumeister et al., 1998) and Higgins' (1998) regulatory focus theory, this paper seeks to explain why current controlled communications are failing to achieve coherence between people's free will and their actions pursuing sustainable goals in a society. This paper explains how ego-depletion triggered by controlled communications can lead to confusion and decision fatigue in a society, thus potentially sabotaging people's participation in sustainable behaviour. Design/methodology/approach - The authors applied Jaakkola's (2020) theory synthesis approach to integrate concepts from previously unconnected disciplines in order to generate novel insights in the area of controlled communication management. Findings- The authors develop a theoretical framework and present research propositions that can help advance research and the discourse at the intersection of controlled communication and self-regulation theories. Research limitations/implications - This paper possesses the limitations associated with conceptual papers, e.g. the lack of empirical support of the study's conceptual arguments. Practical implications - This paper generates novel insights to assist communication practitioners and policymakers to improve vehicles and mechanisms of controlled communication with the public regarding sustainable goals pursuit. Originality/value - To the best of authors' knowledge, this is one of the first papers that has merged the domains of self-regulation, ego-depletion, and controlled communication in an integrative framework in order to explain the mechanisms of how to enhance the effectiveness of controlled communication associated with sustainable goals pursuit.

The pandemic had a huge negative impact globally on small and micro firms, particularly on cultural enterprises, making it imperative for them to create strategic solutions for sustainable business models and customer relationships. This chapter studies the digital interventions employed by the micro cultural enterprises in the Japanese Onsens (Hot baths) sector during the pandemic period in Japan. Using the theoretical lenses of service dominant logic and value creation, the study extracts four prominent value creation processes from the analysis of the employed secondary data. The study underlines the importance of collaboration between a firm's internal and external resources, their creative use of operant resources, and a robust customer orientation leading to creative digitalization. The results of the study show how cultural enterprises can rethink customer service in the cultural and creative sector. It also draws attention to the need for more robust policies and support systems that can encourage global cultural enterprises to develop sustainable business models.

This research investigates the mediating role of perceived brand authenticity (PBA) between brand experience (BE) and brand love (BL) of global high-tech brands Apple and Samsung. A quantitative study was conducted in Japan, India, and Portugal. The research found evidence that PBA is a multidimensional, reflective-formative higher-order construct composed of two lower-order components namely PBA Core and PBA Peripheral. The findings also contribute to understand how consumers are impacted by different BE and PBA dimensions using the lens of consumer culture theory and how BL is formed as a social-cultural phenomena. Finally, the study demonstrates for the first time that relationship intensity and self-authenticity moderate the effect of BE on PBA. Although limited to three countries and high-tech brands, the findings are of relevance to global brands by raising awareness that culture plays a key role in how consumers perceive authentic brand experiences and how passionate feelings for global brands can be strengthened.

Museums are essential to cultural consumption, heritage, and knowledge. In the scenario of the global pandemic, Digital museums can be a relevant solution for consumers’ cultural engagement in the safety of their homes. However, more research is needed for assessing consumers’ acceptance of technology and the intention to use digital museums. Data was collected from 125 consumers in India and was analyzed via the TAM model through linear regression using SPSS 21. Results indicated that perceived usefulness has a stronger impact than perceived ease of use but both positively impact attitude and intention to use. To the best of the author’s knowledge, this research is the first of its kind that explores consumers’ perceptions for digital museums in India. Academic contributions are done in testing this issue through TAM and the practical implication is identifying a positive scenario for reinforcing digital museums as a new form of digital markets. 

The act of self-regulation, also referred to as self-control, is antithesis to profligacy. Self-regulation is central to human behavior and is the core of a well-functioning society. Although self-regulation as a research topic has been well-researched, systematic literature reviews on this domain are rare. To the best of the authors' knowledge, this article is one of the first to present a systematic literature review on self-regulation and goal -directed behavior. The authors compiled a study pool of 78 papers over a period of 1990-2021. This study complements the Theory, Characteristics, Context, and Methodology (TCCM) framework, and presents the TCCMP framework to provide public policy recommendations. Further, the authors extract seminal models in the self-regulation literature to re-integrate them into contemporary marketing research. Through the insights gained from the literature review, this paper presents suggestions for public policies, and develops a detailed research agenda.

Purpose The purpose is to explore consumer acceptance of the doggy bag as an intervention to promote sustainable food consumption. In particular, it explores consumer attitudes towards taking home the leftover food from eating out at restaurants as a way of sustainable consumption. Design/methodology/approach A consumer survey to explore consumer attitudes, followed by an investigation of the media communications that promote the doggy bag as a tool to reduce food wastage. Findings Strategic communication was employed in an inclusive approach to increase the impact of the doggy bag on consumer behaviour. Consumers show a positive inclination towards using the doggy bag to take home the leftovers of their restaurant meals and reduce food wastage. Cultural biases can cause hurdles in the acceptance of the tool. Originality/value To the best of the author's knowledge, this is the first study to approach the behavioural analysis of leftover food takeout interventions studied from the consumer perspective. Furthermore, it is based on a novel approach of experimental methods at ready-to-eat food outlets for communicating with consumers.