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Jedel, I., Palmquist, A. & Helmefalk, M. (2026). Understanding and Modeling Technology Adoption in a New Era: A Cross-Sectional Study on Higher Education Teachers' Adoption and Use of Generative Artificial Intelligence. Technology, Knowledge and Learning
Open this publication in new window or tab >>Understanding and Modeling Technology Adoption in a New Era: A Cross-Sectional Study on Higher Education Teachers' Adoption and Use of Generative Artificial Intelligence
2026 (English)In: Technology, Knowledge and Learning, ISSN 2211-1662, E-ISSN 2211-1670Article in journal (Refereed) Epub ahead of print
Abstract [en]

The rapid advancement of generative artificial intelligence (GenAI) has been discussed as offering both opportunities and challenges in education. With the widespread adoption and distinctive technological characteristics of GenAI, there is a growing need for research examining whether existing technology adoption models adequately explain its use in higher education contexts. This cross-sectional study addressed this need by investigating higher education teachers' (n = 128) adoption and use of GenAI in their teaching practices. A conceptual model based on the extended UTAUT framework for AI tools was developed and tested using Partial Least Squares Structural Equation Modeling. The results indicated that teachers' perceptions of GenAI error rates significantly predicted their performance expectancy, and in turn, positively influenced both adoption and frequency of use. Contrary to expectations, perceived ease of use and social influence did not significantly affect adoption or use. Overall, the findings highlight the importance of adapting traditional information systems adoption models to account for the distinctive characteristics of GenAI technologies.

Place, publisher, year, edition, pages
Springer Nature, 2026
Keywords
generative ai, higher education teachers, utaut, adoption factors, use factors
Identifiers
urn:nbn:se:lnu:diva-145613 (URN)10.1007/s10758-026-09967-6 (DOI)001711337100001 ()
Available from: 2026-03-23 Created: 2026-03-23 Last updated: 2026-03-23
Ind, N., Eklund, A. A. & Helmefalk, M. (2026). 'Why Do It?' Revoicing an iconic brand for an anxious generation. Journal of Brand Management, 33, 200-204
Open this publication in new window or tab >>'Why Do It?' Revoicing an iconic brand for an anxious generation
2026 (English)In: Journal of Brand Management, ISSN 1350-231X, E-ISSN 1479-1803, Vol. 33, p. 200-204Article in journal (Refereed) Published
Abstract [en]

Brand slogans serve as vital anchors for building and sustaining brand equity. Rooted in brand identity, slogans aim to enhance salience through brand awareness and brand recall, while shaping the brand associations and knowledge structures that underpin loyalty. This opinion piece explores Nike's response to evolving contemporary values related to mental health and self-reflection among younger generations, through the launch of a new campaign slogan 'Why Do It?'. Drawing on contemporary research, we argue that this rhetorical approach reflects a broader cultural shift: today's youth, often described as an anxious generation, are seen to respond better to authentic, caring, and psychological-safety appeals rather than external exhortations to succeed. The challenge for brands lies in recalibrating brand meaning and knowledge to align with contemporary values without eroding accumulated brand equity. Nike's case exemplifies how an iconic brand can sustain its cultural relevance by reframing purpose and motivation, transforming its voice from one of command to conversation, and aligning its enduring myth of empowerment with emerging values of mental well-being and inclusivity.

Place, publisher, year, edition, pages
Springer Nature, 2026
Keywords
anxious generation, brand equity, branding, icon stewardship, slogans
National Category
Business Administration
Research subject
Economy, Business administration
Identifiers
urn:nbn:se:lnu:diva-145235 (URN)10.1057/s41262-026-00428-0 (DOI)001688121200001 ()2-s2.0-105030037501 (Scopus ID)
Available from: 2026-02-23 Created: 2026-02-23 Last updated: 2026-03-12Bibliographically approved
Eklund, A. A., Helmefalk, M., Ind, N., Markovic, S. & Villegas, F. (2025). Can conscientiousness, circularity, and luxury be in the same room?: A conceptual integration of conscientious brands and circular business models using Vivienne Westwood as an illustrative example. Journal of Brand Management, 32, 580-597
Open this publication in new window or tab >>Can conscientiousness, circularity, and luxury be in the same room?: A conceptual integration of conscientious brands and circular business models using Vivienne Westwood as an illustrative example
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2025 (English)In: Journal of Brand Management, ISSN 1350-231X, E-ISSN 1479-1803, Vol. 32, p. 580-597Article in journal (Refereed) Published
Abstract [en]

Stakeholders are increasingly aware of sustainability issues concerning luxury brands. Although several luxury brands have integrated corporate social responsibility (CSR) practices into their business models to tackle such issues, CSR is currently in crisis due to increased stakeholder scepticism as to its genuineness. Recent research has advocated the concept of conscientious brands (CBs) to tackle the reputational crisis of CSR and reflect brands' authentic commitment to society and the environment, which often includes adopting circular business models (CBMs). To explore the potential integration of CBs and CBMs, this paper employs a theoretical synthesis approach to propose a conceptual framework, serving as a basis for future empirical research. The paper uses Vivienne Westwood as an illustrative example of a luxury brand that possesses CB and CBM components. The conceptual framework provides an understanding of how CBs develop a belief system, derived from their experience and perceived role in the world, leading to consistent actions to capture economic, social, and environmental value. Additionally, it provides brand managers with an understanding of brand purpose and the need to reflect a brand's authentic commitment to society and the environment, through designing a value proposition, creating and delivering value, and capturing value with different stakeholders.

Place, publisher, year, edition, pages
Springer Nature, 2025
Keywords
circular business models, circular economy, conscientious brands, luxury brands, value creation and delivery, value capture, value proposition
National Category
Business Administration
Research subject
Economy, Business administration
Identifiers
urn:nbn:se:lnu:diva-141155 (URN)10.1057/s41262-025-00409-9 (DOI)001540365800001 ()2-s2.0-105012256182 (Scopus ID)
Available from: 2025-08-18 Created: 2025-08-18 Last updated: 2026-01-16Bibliographically approved
Eklund, A. A. & Helmefalk, M. (2025). Crafting Multi-Sensory Brand Harmony. In: Presented at the 8th International Consumer Brand Relationship Conference, Las Vegas, Nevada, USA, October 16-18, 2025: . Paper presented at 8th International Consumer Brand Relationship Conference, Las Vegas, Nevada, USA, October 16-18, 2025.
Open this publication in new window or tab >>Crafting Multi-Sensory Brand Harmony
2025 (English)In: Presented at the 8th International Consumer Brand Relationship Conference, Las Vegas, Nevada, USA, October 16-18, 2025, 2025Conference paper, Oral presentation with published abstract (Refereed)
National Category
Business Administration
Research subject
Economy, Marketing
Identifiers
urn:nbn:se:lnu:diva-144238 (URN)
Conference
8th International Consumer Brand Relationship Conference, Las Vegas, Nevada, USA, October 16-18, 2025
Available from: 2026-01-21 Created: 2026-01-21 Last updated: 2026-02-26
Mccauley, B., Berndt, A., Helmefalk, M. & Hedlund, D. (2025). Innovation in the esports servicescape: a media business research agenda. Journal of Media Business Studies, 22(2), 87-117
Open this publication in new window or tab >>Innovation in the esports servicescape: a media business research agenda
2025 (English)In: Journal of Media Business Studies, ISSN 1652-2354, Vol. 22, no 2, p. 87-117Article in journal (Refereed) Published
Abstract [en]

Esports represent an increasingly influential and innovative component of the global media business landscape. The ever-evolving ecosystem of dynamic new media is driven by a heterogeneous array of stakeholders that co-create value in online and offline spaces, often described as servicescapes, where innovations are increasingly influential in diverse areas including entrepreneurial business models, media, sports, entertainment, culture, and consumer engagement. In this research, a semi-systematic literature review was undertaken focused on the intersection of the esports ecosystem, servicescapes and innovations. Four clear directions for future research, with questions specific to esports, servicescapes and media were identified. Scholars can utilise these findings to enhance understanding of innovation from the servicescape perspective, with relevance for scholars engaged in business, marketing, and media.

Place, publisher, year, edition, pages
Taylor & Francis Group, 2025
Keywords
Esports, innovation, ecosystems, servicescapes
National Category
Business Administration
Research subject
Economy, Business administration
Identifiers
urn:nbn:se:lnu:diva-131998 (URN)10.1080/16522354.2024.2378392 (DOI)001276932800001 ()2-s2.0-85199767433 (Scopus ID)
Available from: 2024-08-21 Created: 2024-08-21 Last updated: 2025-05-15Bibliographically approved
Helmefalk, M., Eklund, A. A. & Akhshik, A. (2025). Integrating sensory marketing with artificial intelligence in hospitality: a future research agenda. International Journal of Contemporary Hospitality Management, 37(13), 149-168
Open this publication in new window or tab >>Integrating sensory marketing with artificial intelligence in hospitality: a future research agenda
2025 (English)In: International Journal of Contemporary Hospitality Management, ISSN 0959-6119, E-ISSN 1757-1049, Vol. 37, no 13, p. 149-168Article in journal (Refereed) Published
Abstract [en]

Purpose: This study aims to address the crossover application of sensory marketing (SM) and artificial intelligence (AI) within the hospitality industry.

Design/methodology/approach: Through an extensive literature review, this study identified contemporary issues in SM, including challenges related to atmospheric and sensory cues, (in)congruence, multi-sensory cues, perception, sensations and sensory overload. These themes are particularly relevant considering the growing importance of personalisation and real-time optimisation in the industry. This study then conceptualised how AI solutions address these challenges in hospitality and management contexts.

Findings: The findings highlight AI's potential to optimise sensory cues, ensure internal validity in congruence studies, enhance the study of multi-sensory cues in digital environments, accurately measure consumer perceptions, decode subconscious sensory experiences and dynamically adjust sensory stimulation to avoid overload.

Originality/value: This study proposes research propositions and future research avenues, emphasising the opportunities for developing innovative strategies that enhance consumers' experiences and operational efficiencies in the hospitality sector by integrating SM and AI.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2025
Keywords
artificial intelligence, congruency, hospitality, machine learning, multi-sensory cues, sensory experiences, sensory marketing
National Category
Business Administration
Research subject
Economy, Business administration
Identifiers
urn:nbn:se:lnu:diva-141789 (URN)10.1108/ijchm-10-2024-1560 (DOI)001570603700001 ()2-s2.0-105016757849 (Scopus ID)
Available from: 2025-09-29 Created: 2025-09-29 Last updated: 2025-10-28Bibliographically approved
Rosenlund, J., Helmefalk, M., Stenfelt, S. & Palmquist, A. (2025). Levelling up the Recycling Experience: Gamification of Recycling through an Innovative Recycling Station. Circular Economy and Sustainability, 5, 1983-2007
Open this publication in new window or tab >>Levelling up the Recycling Experience: Gamification of Recycling through an Innovative Recycling Station
2025 (English)In: Circular Economy and Sustainability, ISSN 2730-597X, E-ISSN 2730-5988, Vol. 5, p. 1983-2007Article in journal (Refereed) Published
Abstract [en]

This paper aims to explore the relation between gamification and recycling of household waste by answering the question of how a gamified recycling station can make recycling a more engaging experience. The station was designed to make recycling a smart, neat and engaging experience for fifteen households during six months. A smartphone application based on gamification mechanics was developed including missions, achievements, quizzes and a visual progression map. Participants were using the smartphone application providing data during the project, as well as were interviewed before and after the period. Results show that when examining recycling experiences in terms of interaction, knowledge, attitudes, and perception, three different groups of participants could be identified. It was shown that the connection between the physical environment and smartphone application was important to consider as these had to be congruent. Further, it was revealed that such intervention via gamification and a new recycling station could contribute to a better recycling experience and increase knowledge, depending on the type of user ranging from engaged, partly engaged to not engaged. 

Place, publisher, year, edition, pages
Springer Nature, 2025
Keywords
Recycling, Gamification, Circular economy, Recycling station, Household waste, Behaviour
National Category
Environmental Sciences Human Computer Interaction
Research subject
Natural Science, Environmental Science
Identifiers
urn:nbn:se:lnu:diva-135887 (URN)10.1007/s43615-025-00510-w (DOI)2-s2.0-85217716446 (Scopus ID)
Funder
Linnaeus UniversityThe Kamprad Family Foundation, 20200017
Available from: 2025-02-05 Created: 2025-02-05 Last updated: 2025-06-26Bibliographically approved
Helmefalk, M. & Eklund, A. A. (2025). Stop for a moment; who creates or determines the “reason to exist”?: A case study exploring the craft of the brand purpose. In: Book of abstracts: 18th Global Brand Conference, 7– 9 May 2025, Católica Porto Business School. Paper presented at 18th Global Brand Conference: "Brand Purpose", Porto, Portugal, May 7-9, 2025 (pp. 33-33). Academy of Marketing
Open this publication in new window or tab >>Stop for a moment; who creates or determines the “reason to exist”?: A case study exploring the craft of the brand purpose
2025 (English)In: Book of abstracts: 18th Global Brand Conference, 7– 9 May 2025, Católica Porto Business School, Academy of Marketing , 2025, p. 33-33Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

While recent research has discussed the role and functions of the brand purpose (BP), less attention hasbeen given to how and when a BP is created, integrated, and aligned into organizational processes. Tounderstand the mechanisms of crafting a BP, we employ a case study of a sustainable local distillery witha restaurant and bar in the Midwest, US, which are consciously working with their BP. We aim to illustrateand analyze how a BP is created, communicated, and integrated into everyday operations by performingin-depth interviews and obtaining materials. Preliminary findings reveal the importance of personalknowledge, ethos, relevance, and why the BP was crafted. To the extent of our knowledge, thispaper is one of the first to illustrate how BPs are crafted and sustained in a SME, as well as how this creationand modification is continuously ongoing.

Place, publisher, year, edition, pages
Academy of Marketing, 2025
Keywords
Brand-purpose, Brand-Value, Case-study, Value-Creation, Sustainability
National Category
Business Administration
Research subject
Economy, Marketing
Identifiers
urn:nbn:se:lnu:diva-138863 (URN)
Conference
18th Global Brand Conference: "Brand Purpose", Porto, Portugal, May 7-9, 2025
Available from: 2025-05-26 Created: 2025-05-26 Last updated: 2025-06-25Bibliographically approved
Helmefalk, M., Berndt, A., McCauley, B., Borg, M. E. & Erlandsson, V. (2024). Organizing Esports Events. In: Seth E. Jenny; Nicolas Besombes; Tom Brock; Amanda C. Cote; Tobias M. Scholz (Ed.), Routledge Handbook of Esports: (pp. 302-314). Routledge
Open this publication in new window or tab >>Organizing Esports Events
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2024 (English)In: Routledge Handbook of Esports / [ed] Seth E. Jenny; Nicolas Besombes; Tom Brock; Amanda C. Cote; Tobias M. Scholz, Routledge, 2024, p. 302-314Chapter in book (Refereed)
Abstract [en]

The aim of this chapter is to provide a broad overview of the processes and stakeholders involved when organizing and managing a stand-alone (offline) esports event, tournament, or LAN. Through analyzing existing documents and having discussions with industry practitioners, this chapter presents a practical guide where the requirements and expectations of key stakeholders and the necessary considerations involved are discussed. The chapter covers a diverse range of factors when organizing esports tournaments and offers practical recommendations for those involved in planning and executing esports events. Key highlights include: (1) a practical how-to guide is presented, identifying the various aspects of organizing an esports event along with relevant stakeholder considerations; (2) a summary table is included that identifies opportunities and challenges when organizing esports events along with related stakeholders to engage; and (3) practical aspects of managing in-person esports events are presented.

Place, publisher, year, edition, pages
Routledge, 2024
National Category
Business Administration
Research subject
Economy, Business administration
Identifiers
urn:nbn:se:lnu:diva-132026 (URN)10.4324/9781003410591-32 (DOI)2-s2.0-85210349674 (Scopus ID)9781003410591 (ISBN)9781032531502 (ISBN)9781032531533 (ISBN)
Available from: 2024-08-21 Created: 2024-08-21 Last updated: 2025-01-22Bibliographically approved
Eklund, A. A. & Helmefalk, M. (2024). Sensory brand congruence: A sensory cue-alignment framework. In: Presented at the 17th Global Brand Conference: "Conscientious Brands: Making Sustainability and Responsibility Work", Edinburgh, UK, April 22-24, 2024: . Paper presented at 17th Global Brand Conference: "Conscientious Brands: Making Sustainability and Responsibility Work", Edinburgh, UK, April 22-24, 2024. Academy of Marketing
Open this publication in new window or tab >>Sensory brand congruence: A sensory cue-alignment framework
2024 (English)In: Presented at the 17th Global Brand Conference: "Conscientious Brands: Making Sustainability and Responsibility Work", Edinburgh, UK, April 22-24, 2024, Academy of Marketing , 2024Conference paper, Oral presentation with published abstract (Refereed)
Place, publisher, year, edition, pages
Academy of Marketing, 2024
National Category
Business Administration
Research subject
Economy, Marketing
Identifiers
urn:nbn:se:lnu:diva-129068 (URN)
Conference
17th Global Brand Conference: "Conscientious Brands: Making Sustainability and Responsibility Work", Edinburgh, UK, April 22-24, 2024
Available from: 2024-04-26 Created: 2024-04-26 Last updated: 2024-09-05Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0003-2924-2874

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