Nanjing University, China.
Natl Inst Med Sci & Nutr Salvador Zubiran, Mexico.
National Institute of Medical Sciences and Nutrition Salvador Zubirán, Mexico.
McGill University, Canada.
Dawson Coll, Canada.
University of Buenos Aires, Argentina.
Norberto Quirno Center for Medical Education and Clinical Research, Argentina.
Hanoi Medical University, Vietnam.
Hanoi Medical University, Vietnam.
Hacettepe University, Türkiye.
Hacettepe University, Türkiye.
Universidad Costa Rica, Costa Rica.
Universidad Costa Rica, Costa Rica.
Medical University Plovdiv, Bulgaria; Karidad Medical Health Center, Bulgaria.
Federal University of São Paulo, Brazil;Diagnost Amer SA, Brazil.
Federal University of São Paulo, Brazil.
National Institute of Cardiology, Mexico.
National Institute of Cardiology, Mexico.
Universidad de Las Americas, Ecuador.
Universidad de Las Americas, Ecuador.
Medical University of Vienna, Austria.
Orthopaedic Hospital Speising, Austria.
Hiroshima City Hospital, Japan.
Hiroshima City Hospital, Japan.
Institute of Oncology, Slovenia;University of Ljubljana, Slovenia.
Institute of Oncology, Slovenia;University of Ljubljana, Slovenia.
Linnaeus University, Faculty of Health and Life Sciences, Department of Medicine and Optometry. Region Kronoberg, Sweden.
Växjö Central Hospital, Sweden;Lund University, Sweden.
University of Ilorin, Nigeria.
University of Ilorin, Nigeria.
Foundation for Ophthalmology Development, Poland.
Nicolae Testemitanu State University of Medicine & Pharmacy, Moldova.
Nicolae Testemitanu State University of Medicine & Pharmacy, Moldova.
Shanghai Jiao Tong University, China.
Medical University of Warsaw, Poland;Bielanski Hospital, Poland.
Medical University of Warsaw, Poland;Bielanski Hospital, Poland.
Masaryk University, Czech Republic;University Hospital Brno, Czech Republic.
Masaryk University, Czech Republic;University Hospital Brno, Czech Republic.
Wroclaw Medical University, Poland.
Wroclaw Medical University, Poland.
Semmelweis University, Hungary.
Semmelweis University, Hungary.
Federal University of Rio Grande do Norte, Brazil.
University of Cagliari, Italy.
Aristotle University of Thessaloniki, Greece.
Technical University of Munich, Germany.
Harvard University, USA;Maastricht University, Netherlands.
Technical University of Munich, Germany.
Technical University of Munich, Germany.
Jimenez Diaz Foundation University Hospital, Spain;Autonomous University of Madrid, Spain.
University Hospital Center of the Algarve, Portugal.
Hospital Italiano de Buenos Aires, Argentina.
Ajman University, UAE.
Brandenburg Medical School Theodor Fontane, Germany.
Max Institute of Cancer Care, India.
Chiang Mai University, Thailand.
Chiba University, Japan.
Wenchi Methodist Hospital, Ghana.
Centre for Eye Research Australia, Australia.
Muhammadiyah University of Palembang, Indonesia.
All India Institute of Medical Sciences (AIIMS), India.
Ministry of Education of Azerbaijan Republic, Azerbaijan.
Aristotle University of Thessaloniki, Greece.
A.C.Camargo Cancer Center, Brazil.
Lund University, Sweden.
Mulago National Referral Hospital, Uganda.
Ctr Hospitalar Vila Nova Gaia Espinho, Portugal;ONCOMOVE, Portugal.
Sanitas University Foundation, Colombia.
Alfred Health, Australia;Monash University, Australia.
University of Salerno, Italy.
Hospital Universitario 12 de Octubre, Spain.
Ajman University, UAE.
Teaching Hospital, Nepal.
IMPORTANCE The successful implementation of artificial intelligence (AI) in health care depends on its acceptance by key stakeholders, particularly patients, who are the primary beneficiaries of AI-driven outcomes. OBJECTIVES To survey hospital patients to investigate their trust, concerns, and preferences toward the use of AI in health care and diagnostics and to assess the sociodemographic factors associated with patient attitudes.
DESIGN, SETTING, AND PARTICIPANTS This cross-sectional study developed and implemented an anonymous quantitative survey between February 1 and November 1, 2023, using a nonprobability sample at 74 hospitals in 43 countries. Participants included hospital patients 18 years of age or older who agreed with voluntary participation in the survey presented in 1 of 26 languages. EXPOSURE Information sheets and paper surveys handed out by hospital staff and posted in conspicuous hospital locations.
MAIN OUTCOMES AND MEASURES The primary outcome was participant responses to a 26-item instrument containing a general data section (8 items) and 3 dimensions (trust in AI, AI and diagnosis, preferences and concerns toward AI) with 6 items each. Subgroup analyses used cumulative link mixed and binary mixed-effects models.
RESULTS In total, 13 806 patients participated, including 8951 (64.8%) in the Global North and 4855 (35.2%) in the Global South. Their median (IQR) age was 48(34-62) years, and 6973 (50.5%) were male. The survey results indicated a predominantly favorable general view of AI in health care, with 57.6% of respondents (7775 of 13 502) expressing a positive attitude. However, attitudes exhibited notable variation based on demographic characteristics, health status, and technological literacy. Female respondents (3511 of 6318 [55.6%]) exhibited fewer positive attitudes toward AI use in medicine than male respondents (4057 of 6864 [59.1%]), and participants with poorer health status exhibited fewer positive attitudes toward AI use in medicine (eg, 58 of 199 [29.2%] with rather negative views) than patients with very good health (eg, 134 of 2538 [5.3%] with rather negative views). Conversely, higher levels of AI knowledge and frequent use of technology devices were associated with more positive attitudes. Notably, fewer than half of the participants expressed positive attitudes regarding all items pertaining to trust in AI. The lowest level of trust was observed for the accuracy of AI in providing information regarding treatment responses (5637 of 13 480 respondents [41.8%] trusted AI). Patients preferred explainable AI (8816 of 12 563 [70.2%]) and physician-led decision-making (9222 of 12 652 [72.9%]), even if it meant slightly compromised accuracy.
CONCLUSIONS AND RELEVANCE In this cross-sectional study of patient attitudes toward AI use in health care across 6 continents, findings indicated that tailored AI implementation strategies should take patient demographics, health status, and preferences for explainable AI and physician oversight into account.