Although substantial progress has been achieved in leveraging Artificial Intelligence (AI) for healthcare technology, its application in the realms of informal care and long-term care (LTC) remains relatively embryonic. AI-systems offer promising benefits to informal carers, including enhanced care coordination, improved health outcomes and reduced carer stress. However, it can still be quite a challenge for AI systems to be genuinely useful in the everyday communication and workflows of informal carers and LTC workers. Moreover, the integration of AI systems within informal care and LTC also poses ethical and legal challenges, such as privacy concerns, data security and associated issues.