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Patients’ silence towards the healthcare system after ethical transgressions by staff: associations with patient characteristics in a cross-sectional study among Swedish female patients
Linköpings universitet.
Linköpings universitet.ORCID-id: 0000-0001-5200-1740
2012 (engelsk)Inngår i: BMJ Open, E-ISSN 2044-6055, Vol. 2, nr 6Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Objectives: To identify which patient characteristics are associated with silence towards the healthcare system after experiences of abusive or ethically wrongful transgressive behaviour by healthcare staff.

Design: Cross-sectional questionnaire study using the Transgressions of Ethical Principles in Health Care Questionnaire.

Setting: A women's clinic in the south of Sweden.

Participants: Selection criteria were: consecutive female patients coming for an outpatient appointment, ≥18-year-old, with the ability to speak and understand the Swedish language, and a known address.

Questionnaires were answered by 534 women (60%) who had visited the clinic, of which 293 were included in the present study sample.

Primary outcome measure: How many times the respondent remained silent towards the healthcare system relative to the number of times the respondent spoke up.

Results: Associations were found between patients’ silence towards the healthcare system and young age as well as lower self-rated knowledge of patient rights. Both variables showed independent effects on patients’ silence in a multivariate model. No associations were found with social status, country of birth, health or other abuse.

Conclusions: The results offer opportunities for designing interventions to stimulate patients to speak up and open up the clinical climate, for which the responsibility lies in the hands of staff; but more research is needed.

sted, utgiver, år, opplag, sider
2012. Vol. 2, nr 6
Emneord [en]
Medicine
HSV kategori
Forskningsprogram
Hälsovetenskap, Vårdvetenskap
Identifikatorer
URN: urn:nbn:se:lnu:diva-32035DOI: 10.1136/bmjopen-2012-001562OAI: oai:DiVA.org:lnu-32035DiVA, id: diva2:697098
Tilgjengelig fra: 2014-02-17 Laget: 2014-02-05 Sist oppdatert: 2023-08-28bibliografisk kontrollert

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