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Memorable tourism experiences and critical outcomes among nature-based visitors: a fuzzy-set qualitative comparative analysis approach
Linnaeus University, School of Business and Economics, Department of Management (MAN). Jagiellonian Univ, Poland.ORCID iD: 0000-0001-6743-4725
Eastern Mediterranean Univ, Türkiye.
Eastern Mediterranean Univ, Türkiye.
Univ Derby, UK;UiT Arctic Univ Norway, Norway;Univ Johannesburg, South Africa.
2023 (English)In: Current Issues in Tourism, ISSN 1368-3500, E-ISSN 1747-7603, Vol. 26, no 18, p. 2981-3003Article in journal (Refereed) Published
Abstract [en]

Intense global competition for natural resources, manifesting in negative environmental externalities, has forced hospitality and tourism stakeholders to adopt strategies that may result in economic growth in tandem with environmental conservation. One such strategy is to cultivate travellers' loyalty to the tourism destinations and encourage them to participate in environmentally friendly activities. Using the affective theory of social exchange, social identity, stimulus-organism-response, tourism consumption system and attachment theories, this study proposes and tests a configurational model that predicts the antecedents of visitors' pro-environmental behavioural intentions (PEBIs) regarding their desire to revisit (REVI) and recommend (RECI) the services that they experienced. Fuzzy-set qualitative comparative analysis was applied to assess the effect of memorable tourism experiences, place attachment, and demographics on these outcomes. The findings revealed that multiple configurations can predict visitors' intentions at tourist destinations. This study's implications for theory, practice, and future research directions are also discussed.

Place, publisher, year, edition, pages
Taylor & Francis Group, 2023. Vol. 26, no 18, p. 2981-3003
Keywords [en]
Pro-environmental behaviour intention, revisit intention, recommendation intention, memorable experiences, place attachment
National Category
Economics and Business
Research subject
Tourism Studies
Identifiers
URN: urn:nbn:se:lnu:diva-116337DOI: 10.1080/13683500.2022.2106196ISI: 000839452700001Scopus ID: 2-s2.0-85135776566OAI: oai:DiVA.org:lnu-116337DiVA, id: diva2:1696961
Available from: 2022-09-19 Created: 2022-09-19 Last updated: 2025-08-13Bibliographically approved

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Akhshik, Arash

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