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Disruption and the ecosystem: The changing roles of ecosystem stakeholders in the course of disruption
Linnaeus University, School of Business and Economics, Department of Marketing and Tourism Studies (MTS). The Ratio Institute, Sweden.ORCID iD: 0000-0003-2632-6378
2023 (English)In: Technological forecasting & social change, ISSN 0040-1625, E-ISSN 1873-5509, Vol. 194, article id 122679Article in journal (Refereed) Published
Abstract [en]

Digital disruption in the form of new business models may include changes to the ecosystem of a firm. This paper defines the ecosystem as external stakeholders interdependent on a focal firm, and shows how such stakeholders play different roles as disruption unfolds. Focusing on incumbent firms and their ecosystems, this paper describes and categorizes the role of ecosystem stakeholders across various stages of disruption. Two cases on the disruption caused by digitalization in the advertising sector are analyzed. A processual ecosystem stage model is developed including the following roles: reassuring, questioning, unbalancing, and settling. These roles point at the reliance on past stakeholders during disruption, and show how new stakeholders come into play. Most disruption research has focused on how new actors replace incumbent firms or the sector-level disorder. The ecosystem lens centered on an incumbent brings a fresh perspective on such firms' efforts to survive and shows how interdependencies in the ecosystem play out when disruption takes place. The processual stage model, which delineates the different roles of ecosystem stakeholders during a disruption, offers valuable new insights to the existing disruption literature.

Place, publisher, year, edition, pages
Elsevier, 2023. Vol. 194, article id 122679
Keywords [en]
Digital, Disruption, Ecosystem, Process model, Stakeholder, Transformation
National Category
Business Administration
Research subject
Economy, Marketing
Identifiers
URN: urn:nbn:se:lnu:diva-123585DOI: 10.1016/j.techfore.2023.122679ISI: 001025667400001Scopus ID: 2-s2.0-85162095065OAI: oai:DiVA.org:lnu-123585DiVA, id: diva2:1786978
Available from: 2023-08-10 Created: 2023-08-10 Last updated: 2025-08-12Bibliographically approved

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Öberg, Christina

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf