lnu.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Sustainability or instant gratification?: A study on Chinese perspectives of 'pay-as-you-use' smart energy meters in budget hotels
Boston University, USA.
Purdue University, USA.
Linnaeus University, School of Business and Economics. University of Canterbury, New Zealand; University of Oulu, Finland; Lund University, Sweden; Taylors University, Malaysia; Kyung Hee University, South Korea.ORCID iD: 0000-0002-7734-4587
2026 (English)In: Tourism and Hospitality Research, ISSN 1467-3584, E-ISSN 1742-9692, Vol. 26, no 3, p. 639-656Article in journal (Refereed) Published
Abstract [en]

In response to the growing demand for sustainable practices in the hospitality industry, many hotels have concentrated on operational measures to reduce energy consumption. However, the potential for promoting voluntary customer-initiated energy-saving behaviors has been largely overlooked. This study fills that gap by investigating how environmental values (egoistic, altruistic, and biospheric) among Chinese consumers shape their attitudes, personal norms, and behavioral intentions to book budget hotels equipped with 'pay-as-you-use' smart energy meters (SMEMs). Unlike previous research, which primarily focuses on consumers' willingness to pay a premium for green hotels, this study emphasizes cost-saving, pro-environmental behaviors-particularly relevant for cost-conscious travelers. The central challenge lies in understanding how financial incentives and real-time energy usage feedback can effectively drive sustainable behavior in transient hotel settings. The study also examines the moderating role of instant gratification in these relationships. This study employed Partial Least Squares Structural Equation Modeling (PLS-SEM) using SmartPLS and multiple-group analysis (MGA) on data collected from 929 Chinese participants. The findings reveal that environmental values significantly influence attitudes, personal norms, and intentions to book hotels with SMEMs. Moreover, the relationship between environmental values and behavioral intentions is moderated by the level of instant gratification, underscoring the importance of immediate rewards in promoting sustainable consumer behavior. This study contributes to the literature by extending the Values-Attitude-Behavior theory and also provides practical insights for hotel managers seeking to align sustainability goals with consumers' preferences for cost savings and instant gratification.

Place, publisher, year, edition, pages
Sage Publications, 2026. Vol. 26, no 3, p. 639-656
Keywords [en]
Egoistic value, altruistic value, biospheric value, attitude, personal norm, behavioral intention, 'pay-as-you-use' smart energy meters, instant gratification
National Category
Business Administration
Research subject
Tourism Studies
Identifiers
URN: urn:nbn:se:lnu:diva-134364DOI: 10.1177/14673584241309215ISI: 001379491800001Scopus ID: 2-s2.0-85212408934OAI: oai:DiVA.org:lnu-134364DiVA, id: diva2:1925322
Available from: 2025-01-08 Created: 2025-01-08 Last updated: 2026-06-30Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopus

Authority records

Hall, C. Michael

Search in DiVA

By author/editor
Hall, C. Michael
By organisation
School of Business and Economics
In the same journal
Tourism and Hospitality Research
Business Administration

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 61 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf