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Towards a person-centred holistic consultation framework for paramedics attending non-acute presentations: A multidisciplinary commentary
Australian Catholic University (ACU), Australia.ORCID iD: 0000-0002-4174-0801
Ambulance Tasmania, Australia;Edith Cowan University, Australia;Flinders University, Australia.ORCID iD: 0000-0002-3884-129X
Monash University, Australia;Queen's University, Canada;University of Toronto, Canada.ORCID iD: 0000-0001-6473-5397
University of the Sunshine Coast, Australia.ORCID iD: 0009-0001-5420-563X
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2026 (English)In: Paramedicine, ISSN 2753-6386, Vol. 23, no 1, p. 46-57Article in journal (Refereed) Published
Sustainable development
SDG 3: Ensure healthy lives and promote well-being for all at all ages
Abstract [en]

Introduction: Traditional rapid-assessment models may not be fully suited for the complex non-acute presentations that paramedics commonly encounter. As paramedicine evolves to meet non-acute patient needs, extended practice community paramedic roles are emerging to deliver holistic and collaborative community-based healthcare.

Purpose: This commentary outlines the need for a person-centred holistic clinical consultation framework for paramedics attending complex non-acute presentations. A framework that provides a structured and systematic process for paramedics, particularly those who are transitioning into extended practice community paramedic roles, to guide them in conducting holistic person-centred assessments. This commentary highlights the importance of understanding the biopsychosocial factors influencing patient wellbeing and provides a conceptual foundational framework as an example for the paramedicine community to further develop and validate.

Relevance: A standardised systematic consultation approach supports more effective communication, shared decision-making, and safe care planning. Such a framework aligns with professional standards to enhance interprofessional collaboration and improve health literacy and equity for structurally marginalised patients.

Outcome: We propose a nine-phase clinical consultation framework for non-acute presentations to improve accuracy in clinical reasoning, paramedic confidence, and patient outcomes. Through patient engagement, trust-building, and addressing impacts of the social determinants of health, this framework aims to refine paramedic practice for complex non-acute presentations and support integrated care models.

Conclusion: The proposed patient consultation framework aims to guide paramedics toward a structured, comprehensive approach for assessing non-acute presentations bridging the gap between rapid emergency-focused assessment and community-based care for complex and often undifferentiated non-acute presentations. As paramedics develop confidence in exploring each patient's individual biopsychosocial circumstances, they will be better positioned to enhance patient experiences and outcomes, further contributing meaningfully to their continuum of care.

Place, publisher, year, edition, pages
Sage Publications, 2026. Vol. 23, no 1, p. 46-57
National Category
Nursing
Research subject
Health and Caring Sciences, Caring Science
Identifiers
URN: urn:nbn:se:lnu:diva-138234DOI: 10.1177/27536386251336760Scopus ID: 2-s2.0-105004201804OAI: oai:DiVA.org:lnu-138234DiVA, id: diva2:1955800
Available from: 2025-05-01 Created: 2025-05-01 Last updated: 2026-01-16Bibliographically approved

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Hammarbäck, Staffan

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King, RobbieMartin, AngelaBatt, Alan M.Martin, Sonia LouiseBarr, NigelLord, BillO'Meara, PeterReynolds, LouiseHammarbäck, StaffanHosein, ShaunKempton, JulieShannon, Brendan
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