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From Whisper to We: Integrating Automatic Speech Recognition, Transcript Correction, and Content Annotation in a Crowdsourcing Platform for Swedish Cultural Heritage Audio
Linnaeus University, Faculty of Technology, Department of Informatics.
2025 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Sustainable development
SDG 11: Make cities and human settlements inclusive, safe, resilient, and sustainable
Abstract [en]

This thesis designs, implements, and evaluates an in-platform workflow that improves the searchability and accessibility of dialect-rich cultural heritage audio by combining Automatic Speech Recognition (ASR), volunteer transcript correction, and content annotation within Isof’s Folke crowdsourcing platform. Using the Action Design Research approach and a sociomaterial lens, the project proceeded in two cycles over nine months. Cycle 1 developed a content annotation workflow, while Cycle 2 added a per-utterance ASR transcript reading and correction workflow. The evaluation drew on surveys and interviews with experienced crowdsourcing contributors, two reference group workshops with Isof staff, observational notes, and internal documents.

Findings indicate that even imperfect ASR drafts lower the start-up cost of working with long, noisy recordings and help focus human effort. Micro-tasks with instant confirmation reduce cognitive load; pairing controlled vocabulary with adjacent free-text notes preserves interoperability while capturing contextual nuance. Visible task status and contribution counters support motivation, and institutional alignment supports long-term sustainability. Main contributions: (1) a working high-fidelity prototype integrating ASR transcript correction with content annotation in Folke; and (2) five transferable design principles for cultural heritage organisations.

Place, publisher, year, edition, pages
2025. , p. 73
Keywords [en]
Crowdsourcing, Cultural Heritage, GLAM, Automatic Speech Recognition, ASR, Sociomateriality, Action Design Research, ADR, Volunteer Engagement, Sweden, Swedish
National Category
Information Systems
Identifiers
URN: urn:nbn:se:lnu:diva-142242OAI: oai:DiVA.org:lnu-142242DiVA, id: diva2:2010251
External cooperation
Institutet för språk och folkminnen (Isof); Språkbanken
Subject / course
Informatics
Educational program
Master Programme in Information Systems, 120 credits
Presentation
2025-10-13, 10:00 (English)
Supervisors
Examiners
Available from: 2025-11-14 Created: 2025-10-30 Last updated: 2025-11-14Bibliographically approved

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fulltext(4270 kB)235 downloads
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File name FULLTEXT02.pdfFile size 4270 kBChecksum SHA-512
06fad33385788dbf93b68d01d478d5b52f909cad8e8b2cf4003099f1d2eba266d81231972d3516391407f0b4846c3b0950fa3f028c0a124ec981eabb49786ac8
Type fulltextMimetype application/pdf

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf