Knowledge could be viewed from two perspectives; the product perspective and the process perspective. Knowledge as a product will be represented in form of e.g. files, records and reports. Knowledge as a process emphasizes the creation of knowledge, which is supported by e.g. communication and collaboration. Both views are important for any business. The concept of knowledge asset management is a fusion of both perspectives. Knowledge asset management involves the identification and analysis of available, as well as required, knowledge assets and knowledge asset related processes. It also comprises the planning and control of the assets and the processes for achieving business goals.

In this paper, we will discuss the maintenance process from the perspective of knowledge asset management. The important knowledge assets and processes are identified. Different  solutions for enabling effective knowledge management are thereafter discussed, with focus on available information and communication technology (ICT) for knowledge management and the current trends and developments in the ICT area, for instance in form of social networking and web 2.0.